Your pc ran into a problem and needs to restart что делать windows 10

According to different situations, the answers to how to fix your PC ran into a problem vary. Here’s quick navigation for all solutions, you can directly jump to the part you’re interested in:

Applies to: Fix «Your PC ran into a problem and needs to restart» issue on the latest Windows 10 20H2 October Update, Windows 10 2004, Windows 10 1909/1903/1809/1803/1709, and more. If you know little about computers and can’t fix system startup errors, you can use EaseUS Data Recovery Services. The technical team can help you solve system startup errors, including system failure, BSOD, unbootable devices, etc.

Some Windows users have encountered a situation where their operating system crashes unexpectedly and displays the dreaded blue screen of death. There are various underlying causes that can result in a crash, and the system will report different error messages and information. Among the blue screens, ‘Your PC ran into a problem and needs to restart’ happens most frequently.

Symptoms

The error «Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you» may occur during the Windows startup process or during normal use.

Causes

Each stop/error code indicates the possible causes of the issue. However, there are various error messages (100+) related to «Your PC ran into a problem and needs to restart». Thus, there are so many reasons why you encounter the error. But I narrow them down to the following factors:

• Changes in registry
• Corrupted system files
• Problematic driver
• Virus/malware infection
• Loose hard drive connection
• Improper shutdown of the system

These causes may also lead to other blue screen errors like DPC Watchdog violation, Automatic Repair loop, and more.

11 Fixes for Your PC Ran Into a Problem and Needs a Restart in Windows 11/10/8/8.1

If you are faced with the error, there is a slim chance that your computer will work properly after a restart. In more common situations, your PC will restart and prepare an automatic repair, which generally doesn’t work and will show you «Your PC did not start correctly». Or you are just stuck at the «Your PC ran into a problem and needs to restart» loop. Specify your situation and carry out the corresponding fixes to have a try.

Situation 1. You Can Boot Windows

Even if you can still boot your computer, you need to apply some troubleshooting steps to prevent such an error from happening again. But you are the lucky ones that can fix the error much more easily with a bootable computer.

Method 1. Boot into Safe Mode and then Boot Normally

Safe Mode is a diagnostic mode of Windows. It starts your PC with the minimal necessary programs and services. In Safe Mode, you can fix some system-related problems by uninstalling incompatible software/driver, deleting problematic files, removing viruses, and more. Even if you do nothing, booting into Safe Mode is useful to repair some system errors by helping the storage system to be reaccessed.

On a functional computer, you can enter Safe Mode via Settings:

Step 1. In Windows 10, click «Start» > «Settings» > «Update & Security» > «Recovery».

Step 2. In the «Advanced startup» section, choose «Restart now».

Step 3. After the restart, choose «Troubleshoot» > «Advanced Options» > «Startup Settings» > «Restart».

Step 4. Now you will see the «Startup Settings» screen. You can choose one of the three Safe Mode options: «Enable Safe Mode», «Enable Safe Mode with Networking», or «Enable Safe Mode with Command Prompt».

Step 5. Restart your computer and see whether it boots properly.

Method 2. Check the Disk

Check the disk is identical to running the CHKDSK command, which is used to fix disk errors like bad sectors and file system errors. If «Your PC ran into a problem and needs to restart» appears with «INACCESSIBLE_BOOT_DEVICE», it may be caused by the file system errors on your hard drive. That’s why checking the disk is necessary.

Step 1. Go to «This PC». Right-click your drive and choose «Properties».

Step 2. Go to the «Tools» tab and click «Check» > «Scan drive».

Method 3. Leave Enough Space for System Drive

The Windows operating system and some applications installed need sufficient free space to function properly. If your system drive, generally a C drive, is almost out of space, you should consider extending the system partition to create more space for your OS.

Method 4. Check System Log in Event Viewer

Checking the system log in Event viewer is helpful to find the culprit of the «Your PC ran into a system» error in Windows 11/10/8/8.1, especially for a problematic device or driver. 

Step 1. Click «Start» and enter the event viewer.

Step 2. Right-click «Event Viewer» and choose «Run as administrator».

Step 3. Expand «Windows Logs» and choose «System».

Step 4. Check the errors that occurred simultaneously with the blue screen and fix the error according to the information.

Of course, there are other ways to try, including updating the device driver in Device Manager and running hardware diagnostics provided using the Windows built-in feature. If the solutions above fail, continue to carry out these methods to cope with the problem.

Related reading: How to Fix Windows 10 Error Code 0xc00000e When Boot Computer

Situation 2. You Can’t Boot Windows and See «Your PC did not start correctly»

In some cases, your PC will restart and prepare a startup repair automatically after the error message appears, resulting in the «Your PC did not start correctly» screen. Here you can see two options: Restart and Advanced options.

If you click «Restart», it’s almost inevitable the computer will come with the same error screen. Thus, you should choose «Advanced options» instead. Afterwards, continue to choose «Troubleshoot» > «Advanced options».

Here you will see five or six options, depending on your Windows version, including System Restore, System Image Recovery, Command Prompt, Startup Settings, and Go back to the previous build. Here is a brief explanation:

• If you have created a restore point, then using the System Restore feature will bring your computer back to a functional state. If not, this option is useless.
• Similarly, if you have created a system image, you can perform a System Image Recovery to bring your system back to life. If not, it’s just not the option for you.
• In this case, the computer had tried a Startup Repair and failed. Therefore, it’s unnecessary to try it again.
• In Command Prompt, you can use command lines to execute operations.
• In Startup Settings, you can enter Safe Mode, disable automatic restart after failure, and more.
• The «Go back to the previous build» will bring your computer back to an earlier version.

Method 1. Perform System Restore

If you have a system restore point available, you can perform a system restore:

Step 1. In the Windows Boot Options menu, select «Troubleshoot» > «Advanced Options» > «System Restore».

Step 2. Choose a previous working state (data) to restore your computer.

Step 3. Wait until Windows restores your system. Then restart the computer.

Method 2. Perform System Image Recovery

Alternatively, you can perform a system image recovery if you have created a system image before the issue arise.

Step 1. Connect the external hard drive that contains the system image to your computer.

Step 2. In the Windows Boot Options menu, select «Troubleshoot» > «Advanced Options» > «System Image Recovery».

Step 3. Choose the system image you want to recover.

Step 4. In the Re-image your computer wizard, select the system image, and click «Next».

Step 5. Follow the wizard to format the disks and restore the system.

Step 6. Restart your computer.

Method 3. Restore Registry Configuration

Don’t have any restore point or system image? No worry. Based on the details above, here I recommend you select «Command Prompt» to restore the registry.

The registry is a database that contains the configuration data for the Windows operating system and most of the applications. That is why changes in the registry may influence the functionality of your computer or programs. Registry files may get deleted accidentally by yourself or by some program. And that could result in serious problems just like «Your PC ran into a problem and needs to restart». Luckily, the changes can be reverted with the registry backup files, which you can complete via Command Prompt.

Step 1. Choose «Command Prompt» among the options.

Step 2. Select the account and enter the password.

Step 3. In Command Prompt, enter the following command in order:

• C:
• CD Windows\System32
• CD config
• DIR
• CD regback
• DIR CD..
• REN default default1
• ren sam sam1
• ren security security1
• ren software software1
• ren system to system1
• CD regback
• copy * c:\windows\system32\config

Step 4. Type exit. In the «Choose an option» screen, choose «Turn off your PC» and then start your computer.

Simply speaking, the commands above serve the purpose of replacing the existing system32 config files, which might have been changed incorrectly, with the ones in the backup folder. This method will certainly work if the «Your PC ran into a problem» error is caused by registry changes.

If restoring the registry comes in vain, you can choose «Startup Settings» and enter Safe Mode to try more solutions.

Situation 3. You Are Stuck in the «Your PC ran into a problem» Loop

Unlike either of the two cases above, you have no options available to choose from. All you have is the repeated restart and error circle. In a situation like this, you can either recover data from the corrupted OS or fix the problem with the Windows installation CD/DVD. If you don’t have an installation disc, you can create a Windows installation media as a substitute. With the Windows installation media, you can repair your computer via the Advanced options which you have no access to currently.

Preparation: Steps to access the Advanced options via the Windows installation media:

Step 1. Create a Windows installation media according to the official guide supplied by Microsoft.

Step 2. Connect the bootable media to your computer and boot your computer from the device.

Step 3. Wait for the installation files to load.

Step 4. In the Windows Setup window, choose «Next».

Step 5. Click «Repair your computer» in the Setup window and choose «Troubleshoot» > «Advanced options».

In situation 2, I have explained what these Advanced options can do. To fix the «Your PC ran into a problem and needs to restart» in Windows 10/11, you can apply the following solutions in order.

Method 1. Perform Startup Repair

Startup Repair enables you to fix certain system problems that might prevent Windows from booting up. It is always a good option when there is a boot failure on the computer.

Method 2. Perform System Recovery/System Image Recovery

The precondition to use such options is that you have a restore point or system image available. If not, switch to other workable ways.

Method 3. Restore the Registry in Command Prompt

Did you change the registry on your computer recently? If you did, enter Command Prompt and follow the steps detailed in situation 2 to bring the registry to an earlier working state.

Method 4. Enter Safe Mode

As mentioned above, Safe Mode is a diagnostic mode that allows you to perform some troubleshooting steps. In Safe Mode (with Command Prompt), you can do a lot of things to cope with the issue, like:

• Uninstall incompatible software
• Update driver
• Remove virus/malware
• Run System File Checker tool

To uninstall problematic software: 

Step 1. Go to «Start» > «Settings» > «Apps» > «Apps & features».

Step 2. Click the target software and click «Uninstall».

To update the hard drive/motherboard driver: Since your computer cannot boot properly, you need to update the hard drive driver or motherboard with a CD or USB that contains the driver. You can download the driver from the manufacturer’s website.

To remove the virus: Use the anti-virus software or Windows defender to finish the task. I will show you how to run Windows Defender.

Step 1. Go to «Settings» > «Update & Security» > «Windows Security».

Step 2. Click «Virus & threat protection».

Step 3. In the «Threat history» section, click «Scan now» to scan for viruses on your computer.

To run the System File Checker tool:

It’s no doubt that missing or damaged system files will cause problems on the computer, either minor or serious. The BSOD «Your PC ran into a problem and needs to restart» may also result from system file errors. Fortunately, the Windows System File Checker tool is able to check and repair missing or damaged system files. In Command Prompt, enter sfc /scannow to start repairing the system files.

Extra Tip: Recover Data after Fixing «Your PC ran into a problem»

If you have, unfortunately, lost some files after taking the methods to troubleshoot the ‘Your PC ran into a problem and needs to restart’ error in Windows 10/11, try the EaseUS Data Recovery Wizard — EaseUS data recovery software to retrieve them. This software can recover files due to deletion, format, system crash, and more. Once data loss is found, launch the software and rescue your files as soon as possible.

Step 1. Select a drive and start scanning

Launch EaseUS Data Recovery Wizard and hover over the partition where you lost data. This could be an internal hard disk, external disk, USB, or SD card. Then, click «Scan».

Step 2. Check and preview scanned files

Use the file format filter on the left or upper right corner to narrow the scan results until you find the files you need. Then, you can click the «Preview» button or double-click a file to preview its content, if you’d like. 

Step 3. Recover lost data to a secure location

Click the checkbox next to the file and click «Recover» to restore the lost data to a secure place. We recommend that you do not store the recovered data on the disk where you lost it earlier.

Let’s Move and Get Rid of the Problem

The «Your PC ran into a problem and needs to restart» problem is annoying. But with the workable solutions provided here, you should feel relieved because there are still ways to rescue your computer. If you are clear about what leads to your current situation, you can solve the problem in a more direct way. If not, specify your situation and carry out the potential fixes to remove the error.

Hope you can solve the «Your PC ran into a problem and needs to restart» successfully.

“Your PC ran into a problem and needs to restart” is a common blue screen of death error messages. To fix it here in this guide, we will provide different solutions. These fixes will cover all the standard reasons responsible for the blue screen of death on Windows 10.

Try them one by one to get rid of computer screen error and restart your system properly without rebooting in a loop.

Now, let’s begin with answering the question of how to fix your PC ran into a problem and needs to restart Windows 10.

Also Read: Best Cleaner for Windows 10

Below is quick navigation to solutions click Detailed information to know more about them.

Different BSOD Error Messages

Blue Screen of Death displays various error messages most commonly, “Your PC ran into a problem and needs to restart.” Besides, there are others too. Here we enlist those other stop code error messages also:

KERNEL_SECURITY_CHECK_ERROR

DPC_WATCHDOG_VIOLATION

FAULTY_HARDWARE_CORRUPTED_PAGE

Stop Code: 0xC000021A

INACCESSIBLE_BOOT_DEVICE

CRITICAL_PROCESS_DIED

BAD_SYSTEM_CONFIG_INFO

Reason for BSOD Message on Windows 10

Each stop code error tells the possible reason for the problem. Your PC ran into a problem and needs to restart error message can occur due to various reasons. Here are some of the common causes of computer error messages.

• Changes in registry
• Damaged or corrupt system files
• Faulty device driver
• Improper hardware connection
• Wrong system shutdown
• Infected system

These issues lead to BSOD error messages accompanied by Windows 10 stop code registry error, Automatic Repair loop; your PC will automatically restart in one minute, etc.

Now, that we know, the reason let’s learn about the fixes.

9 Fixes to Troubleshoot Your PC Ran Into a Problem and Needs to Restart in Windows 10

Generally, after receiving a PC error message, your system restarts automatically and runs automatic repair. In most cases, this doesn’t work, and you end up getting Your PC did not start correctly, or Your PC ran into a problem and needs to restart the loop. Carry out the following solutions to fix the BSOD problem in Windows 10.

Solution One –

After encountering the error message if your system boots usually, then follow the steps below to troubleshoot the problem and avoid facing the stop code error message.

1. Boot Windows In Safe Mode

If the problem you are facing is related to corrupt system files, malware, or some driver related issue booting Windows in Safe Mode can help fix the problem.

To boot into Safe Mode on a PC that boots regularly, follow the steps below:

1. In Windows search, type Settings and press enter.
2. Click Update & Security > Recovery.
3. Advanced startup > Restart now
4. Once PC restarts, select Troubleshoot > Advanced Options > Startup Settings > Restart
5. You’ll now see Startup Settings. Select from any of three Safe Mode options:
   Enable Safe Mode
   Enable Safe Mode with Networking
   Enable Safe Mode with Command Prompt
6. Restart your system.

This should fix the problem, and you will now be able to restart your system without encountering stop code: your PC ran into a problem error message.

2. Run CHKDSK Command

Fix bad sectors on disk as this might be the cause of the problem you are facing. To do so, follow the steps below:

1. Right-click This PC and select Properties from the context menu
2. Tools > Check > Scan drive.

Since this method is secure and works like CHKDSK, we used this. Once your disk is checked for errors and all bad sectors are fixed, run your system. You should now not face, “Your PC ran into a problem and needs to restart” with “INACCESSIBLE_BOOT_DEVICE”, error message.

3. Free up Space on System Drive

Many times if sufficient space is not available on C drive (system drive) you might face this error message. To fix it, clear junk files from the system drive or extend disk partition to create space.

4. Check System Log

Examining Event Log to find the reason behind the Blue Screen of Death is a great idea to fix things. To do so, follow the steps below:

1. Event Viewer in Windows search > Run as administrator
2. Unhide Windows Logs > System
3. Look for the errors that occur during the time of Blue Screen of Death and fix them as per the given information.
   

Now, check your system. You should now not face your PC ran into problems.

If this doesn’t help, move to the next steps.

5. Update Outdated Driver

Manually updating system drivers are tricky; therefore, to make things simple and easy, we recommend using Smart Drive Care.

Developed by Systweak, this driver updating tool scans your system for a corrupt and incompatible drive. Once they are detected, it shows you a list giving you full control over whether to update or not. Being into business for 20+ years, Systweak knows what customers want. Hence, the company offers both free and paid versions (60-day-money back guarantee). Moreover, it takes backup of old drivers allowing you to revert changes if anything goes wrong.

1. Once downloaded, install the program.
2. Next click Start Scan Now to run a scan and identify outdated drivers
3. Afterward, if you are using the paid version, you can update all drivers at once. However, if you are using the free version, you will need to update them one by one.

Now, try and see the Blue Screen of Death message on Windows 10 with stop code Your PC ran into a problem that should be fixed.

6. Run Automatic Repair

When you encounter Your PC ran into a problem and need to restart you will get Automatic Repair screen with two options at the bottom right corner.

Most of the time users use Restart option but it doesn’t work hence we will use Advanced options.

So, click Advanced options > Troubleshoot. Here look for Advanced options as clicking on it will give different options that will help solve the problem.

A short description of all the terms:

• System Restore lets you revert a computer to an older functional state.
• Command Prompt allows using command lines to run certain operations.
• System Image Recovery by using the system image created by you can give a new life to your PC. If no image is created, use another option.
• Startup Settings helps change Windows startup behavior by enabling Safe mode and inactivating automatic system restart when you encounter when Blue Screen of Death occur.
• Startup Repair is used to repair corrupt files

Now, that you know the meaning of each option let’s learn how to perform system restore.

To perform System Restore follow the steps below:

1. Select System Restore from Advanced Options.
2. Pick a date when your system was working fine > Restore
3. Wait for the process to complete > restart your system.

Image Recovery

1. Insert the disk which has a system image.
2. Select System Image Recovery from Advanced options
3. Under Re-image your computer > choose system image > Next
4. Follow on-screen instructions
5. Restart your system

7. Revert Registry Configuration

If none of the above steps works for you as you don’t have a system image or restore point don’t worry use Command Prompt and restore registry.

To do so, follow the steps below:

1. Click Command Prompt
2. If you are using multiple accounts select the one you are facing the problem with and enter password
3. Next, enter following command in Command Prompt window:

C:

CD Windows\System32

CD config

DIR

CD regback

DIR

CD..

REN default default1

ren sam sam1

ren security security1

ren software software1

ren system to system1

CD regback

copy * c:\windows\system32\config

1. Exit command prompt and restart PC.

The above commands will help replace system32 config files that have been altered or corrupted. If the error message Your PC ran into a problem is caused due to registry errors, this method will work.

Stuck in Your PC ran into a problem and needs to restart the loop.

Unlike the above two cases in this, your system keeps on restarting automatically in a loop. To fix it you can try recovering data from corrupt OS drivers or can use Windows Installation Disk.

If you don’t have one, you’ll have to create one. To do so read how to create.ISO using Media Creation Tool.

Once created, follow the steps to use it.

1. Attach bootable media to the system with errors and let the installation files load.
2. You’ll now see Windows Setup, choose Next.
3. Hit Repair your computer followed by Troubleshoot then Advanced options
4. Perform either of the operations based on the above explanation.

If you choose Safe Mode – the diagnostic mode to fix Windows problem, try performing the following things:

• Uninstall corrupt software
• Update outdated system driver
• Run malware
• Run SFC

8. Uninstall corrupt software

Settings > Apps > Apps & features

Select the application you think is problematic > Uninstall

9. Scan system using Windows Defender

1. In Windows search bar type Settings
2. Look for Update & Security
3. In the new window click Windows Security from the left pane.
   
4. Now click Virus & threat protection option present in the right pane./
   
5. Expand Scan options.
   
6. Choose the type of scan and click Scan Now
   

Fix detected infections

Run sfc/scannow

Type Command Prompt in Windows search

Here enter SFC/scannow command, let it run.

This should fix Your PC and run into problems.

Final Words

Using the above solutions, you can fix the most dreaded message “Your PC ran into problems and needs to restart on Windows 10. You should now be relieved as you know how to fix the Blue Screen of Death with different stop code errors.

Hope you were able to resolve Your PC ran into a problem error message using the steps explained. If you face any problem, do leave us a comment, and we will try our best to help.

Sometimes, after installing a certain Windows update or while working on your PC, you may encounter an error message- ‘PC ran into a problem and needs to restart’ on your screen. (See Image 1). It is a Blue Screen of Death (BSOD) error that may appear with different stop codes such as:

• MEMORY MANAGEMENT
• SYSTEM THREAD EXCEPTION NOT HANDLED
• CRITICAL_PROCESS_DIED
• IRQL_NOT_LESS_OR_EQUAL
• UNMOUNTABLE BOOT VOLUME
• WHEA_UNCORRECTABLE_ERROR
• PFN_LIST_CORRUPT

You may also receive error codes such as 0xc0000001, 0x000000f4, 0x80070005, etc.

The ‘PC ran into a problem and needs to restart’ error may occur due to reasons such as,

• Problematic Windows update
• Corrupt or faulty device drivers
• Missing or corrupted system files
• Problematic third-party app/software
• Incorrect memory dump settings

It may cause your PC to shut down or restart unexpectedly, get stuck at a booting loop, or even lead to a total system crash. To help you fix this BSOD error, we have mentioned all the best possible troubleshooting methods.

Note: If the data is important, recover it using a professional data recovery tool, and then fix it.  

Simple Methods to Fix Error – ‘Your PC Ran into a Problem and Needs to Restart’

Scenario 1: If you are able to boot your PC into Safe Mode

Method 1: Uninstall Problematic Windows Update

If you face the error “your pc ran into a problem” after installing a specific Windows 10 update, start your PC in safe mode and try to uninstall the problematic update. Follow these steps:

a. Press Windows + I to open Settings and navigate to Update & Security. (See Image 2)

b. Follow View update history > Uninstall updates. (See Image 3)

c. Locate the recently installed Windows update that is causing the problem.

d. Right-click on the update and click Uninstall. (See Image 4)

e. After uninstalling the Windows update, restart your system normally and check if the error still persists.

Method 2: Update Device Drivers

Sometimes corrupt, missing, or incompatible device drivers may result in the “your pc ran into a problem” error. You may try to fix the issue by updating the device drivers. To do so,

a. Press Windows + X to open Device Manager.

b. Select the driver with a Yellow exclamatory mark and follow the instruction to Update Driver. (See Image 5)  

c. Select the Search automatically for updated driver software option. (See Image 6)

d. Windows will find a latest driver software. You may update the driver and check if the issue is fixed.

Method 3: Roll Back/Disable/Uninstall Drivers

If updating the driver doesn’t work, you may rollback, disable, or uninstall the driver by following the given steps:

Roll Back Driver

a. Open Device Manager and expand the device that has the driver for rollback.

b. Right-click on the driver and select Properties > Driver > Roll Back Driver. (See Image 7)

c. Choose a reason from the available option and click Yes. (See Image 8)

Disable Driver

If the previous method doesn’t work or the option to roll back the driver is unavailable, you may disable the faulty driver with the help of the following steps:

a. Go to Device Manager and select and expand the device with the faulty driver you want to disable.

b. Right-click the selected driver and go to Properties > Driver > Disable Device > OK. (See Image 9)

Uninstall Driver

If you have tried to update, roll back and even disable drivers, but still facing this BSOD error, you may uninstall the corrupt or faulty driver and try to reinstall the compatible one with the following steps:

a. Open Device Manager, expand the device carrying the faulty driver and right-click on the driver.

b. If you see the option to “Uninstall device” from the available options, select it, and proceed.

c. If you see the Properties option, open it and go to Driver > Uninstall Device > OK. (See Image 10)

Method 4: Uninstall Problematic Third-Party Application/Software

Sometimes, a malicious or corrupt third-party app/software or program may be the cause of this error. You may uninstall the problematic program or software in Safe Mode using the given troubleshooting steps:

a. Open Settings and go to Apps. (See Image 11)

b. In the Apps & features window, select the application/software that may cause the problem, click on it, and select Uninstall. (See Image 12)

c. Once this process is completed, restart your system to check if the error is resolved.

Method 5: Modify the Memory Dump Setting

You may try modifying the emory dump settings to fix the error message “PC ran into a problem.” To do so, follow the given steps:

a. Click on View advanced system settings.  (See Image 13)

b. Go to the Advanced tab, and under the Start-up and Recovery, click Settings. (See Image 14)

c. On the next prompt, uncheck Automatically reset.

d. Under Write debugging information, select Complete memory dump from the drop-down list. (See Image 15)

e. Save the changes, restart the Windows, and see if the error is fixed.

Method 6: Run SFC (System File Checker)

Sometimes, corrupted system files may cause this BSOD error and such other errors. To fix this error, run SFC and DISM scans. Follow the below-said steps:

a. Press Windows + X and choose Command Prompt (Admin).

b. When Command Prompt screen appears, type SFC/scannow command and hit Enter. (See Image 16)

c. Once the process is done, check if the issue got fixed.

If the error is still there, you may run the DISM command.

a. Open Command Prompt, run it as an administrator, and type the following commands:

• DISM /Online /Cleanup-Image /CheckHealth
• DISM /Online /Cleanup-Image /ScanHealth

 (See Image 17)

b. Once done, reboot your PC.

Scenario 2: If you can’t boot into Safe Mode

Method 7: Perform Startup Repair

If you cannot boot into the Safe mode due to the “your pc ran into a problem and needs to restart windows 10’ error, you can perform the startup repair with the following steps:

a. Boot your system using a USB installation media (created using Windows’ media creation tool).

b. When you see the Windows Setup screen, click Repair your computer. (See Image 18)

c. While you enter in Automatic Repair environment, click Advanced options. (See Image 19)

d. Follow Troubleshoot > Advanced options. (See Image 20)

e. From the Advanced options screen, click Startup Repair, and proceed. (See Image 21)

f. Select your account and enter the password. (See Image 22)

g. Click Continue and follow the instructions given on the screen to complete the Startup Repair procedure. Check if the problem is fixed.

Method 8: Perform System Restore

Another troubleshooting method is System Restore that you may perform to fix the error “your pc ran into a problem.”

To perform System Restore, follow the given steps:

a. Enter in Automatic Repair environment and choose Advanced options as explained above.

b. Go to Troubleshoot > Advanced options > System Restore. (See Image 23)

c. Click Next. On the next prompt, click Scan for affected programs. (See Image 24)

d. Follow Click > Finish on the next prompt. (See Image 25)

Note: You may end up losing your essential data on performing this method.

Therefore, it is suggested to take the backup of your data first. You may also recover data with an efficient data recovery tool such as Stellar Data Recovery Professional.

This DIY (do-it-yourself) software helps you restore all kinds of data, including files, folders, documents, photos, videos, audio, etc. from Windows PCs and storage drives such as HDDs, SSDs, external USB drives & optical media. You can also get back data from lost or missing Windows partitions. The software features a ‘Create recovery drive’ utility, enabling you to create a bootable media drive to retrieve important files, folders, and more from a completely crashed, unbootable, or BSOD affected systems.

Method 9: Reset this PC

You may also try resetting the PC to get rid of the “pc ran into a problem and needs to restart” error. This method helps you remove unwanted applications, software, programs, settings, drivers, and more, causing problems for the system. You may also choose to keep files while resetting the system or delete everything stored on the PC.

a. Open Settings and go to Update & Security.

b. Navigate to Recovery and follow Reset this PC > Get Started. (See Image 26)

c. If you want to save your data, select Keep my files, or if the data is not very important, you may choose Remove everything.

d. You can select Remove everything to get rid of faulty or corrupt system settings, drivers, apps, software, etc. (See Image 27)

e. On the next prompt, click Just remove your files, and then click Next. (See Image 28)

f. On the next screen, a warning message will appear. Click Next.

g. Afterward, click Reset when prompted, and click Continue.  (See Image 29)

Method 10: Reinstall Windows

You may try reinstalling Windows 10 if you can’t fix the error ‘PC ran into a problem and needs to restart’ using the above troubleshooting methods. To do so, you will have to use the same USB installation media, which you used to boot into the system to perform Startup Repair, System Restore, and Resetting PC. Remember while you reinstall the Windows on a drive, it will clean the entire data stored on it. This process requires drive formatting and builds new partitions in the system. Therefore, we recommend to recover your essential data first using a reliable data recovery tool and then proceed with the re-installation.

---

Conclusion

“Your PC ran into a problem and needs to restart,” is a BSOD error, which can occur due to corrupt system files, device drivers, application/software, and virus attacks, etc. Such blue screen errors cause the system to shut down or restart unexpectedly, get stuck at a booting loop, or even lead to system crash. To fix this error, you may try the troubleshooting methods described above. However, a few methods, such as performing System Restore, or Windows re-installation, may lead to data loss. You may recover lost or inaccessible data with a powerful data recovery tool such as Stellar Data Recovery Professional. The software can extract data from Windows PCs, laptops, and all kinds of storage media devices such as HDDs, SSDs, USBs, and Memory cards. Additionally, you may restore data from BSOD affected, unbootable, or completely crashed systems.