Windows mixed reality код ошибки 1 8

Прежде чем я начну, есть две вещи, которые вы должны знать. Во-первых, у Mixed Reality есть минимальные требования к ПК, которые должны быть у вашего ПК. Во-вторых, должна быть включена Смешанная реальность – как будто она не включена в настройках Windows 10, вы не сможете использовать эту функцию. Это включает в себя изменение разделов реестра, но если вы являетесь администратором и обладаете достаточными знаниями об этом, это довольно просто.

С этим разобрались, давайте посмотрим на некоторые распространенные ошибки Windows в смешанной реальности и устраняем их.

Если Windows Mixed Reality не работает, не загружается, или нет звука или изображения, то этот пост по устранению неполадок поможет вам решить проблемы и проблемы Mixed Reality.

Что-то пошло не так ошибки

Если вы видите коды ошибок при настройке Смешанной реальности, здесь приведены некоторые распространенные коды ошибок и способы их устранения.

Ошибка смешанной реальности 2181038087-4

Эта ошибка означает, что камеры гарнитуры MR не запустились, и, следовательно, они не могут отслеживать. Так что продолжайте, отсоедините гарнитуру и подключите ее снова. Это должно решить проблему.

Код ошибки смешанной реальности 2181038087-12

WMR нужны драйверы от Microsoft. Если вы видите вышеупомянутый код ошибки, это означает, что ваша гарнитура не использует нужные драйверы. Вам придется использовать классический «Диспетчер устройств», чтобы разобраться в этом.

В случае, если это не сработает, отключите HMD на 30 или более секунд и снова подключите его.

Код ошибки смешанной реальности 2181038087-11

Это связано с минимальной конфигурацией ПК для Windows Mixed Reality. Вы должны проверить с помощью инструмента, который мы перечислили выше, и обновить оборудование вашего ПК.

Windows Mixed Reality не удалось загрузить программное обеспечение

Эта проблема обычно проявляется при подключении гарнитуры Mixed Reality к ПК с Windows 10. Это происходит потому, что ожидается какое-то обновление, и Windows должна загрузить еще какое-то программное обеспечение, чтобы решить эту проблему. Так что следуйте инструкциям ниже:

После этого портал Mixed Reality должен завершить установку и загрузить все, что осталось. Если у вас все еще есть проблемы, перепроверьте следующее:

Подключите гарнитуру

Если вы уверены, что правильно подключили гарнитуру к компьютеру, проблема с портом. Вот две вещи, которые вы должны проверить:

Контроллеры движения отсутствуют в приложениях/играх SteamVR

Это классический случай установки драйвера. Если вы не можете видеть свои контроллеры движения в приложениях и играх SteamVR, то драйвер модели контроллера движения может быть установлен неправильно.

Этот драйвер обычно автоматически загружается и устанавливается через Центр обновления Windows, но если вы работаете на ПК с корпоративными политиками или если Центр обновления Windows иным образом ограничен, вам может потребоваться установить эти драйверы и программное обеспечение Mixed Reality вручную.

Я потерял свои границы

Когда вы изначально настроили гарнитуру Mixed Reality, вы установили границу. В случае, если на экране появляется сообщение об ошибке «Я потерял границы», вам придется перезапустить настройку для всего опыта и выполнить действия, отображаемые на экране.

Невозможно обновить контроллер

Если ваша гарнитура или контроллер не работают должным образом, лучшим способом решения этой проблемы является восстановление устройства до заводских условий. Чтобы восстановить ваше устройство:

В случае, если устройство включается мгновенно, вам придется повторить процесс. Опубликуйте это, вам придется снова подключиться через Bluetooth, а затем обновить его до последней версии прошивки.

Как изменить виртуальное расстояние с помощью инструмента калибровки

Если вы чувствуете, что в мире смешанной реальности все слишком далеко, можно изменить виртуальное расстояние с помощью инструмента калибровки.

Откройте Настройки> Смешанная реальность> Дисплей гарнитуры. Здесь вы можете изменить расстояние, используя калибровочный инструмент. По умолчанию установлено значение 65 мм. Вы можете настроить в соответствии с вашим выбором, чтобы увидеть, что подходит вам лучше. Возможно, вам придется сделать несколько многократных испытаний, чтобы сделать это правильно, поэтому обязательно увеличивайте или уменьшайте его небольшими приращениями.

How to fix the most common Windows Mixed Reality problems

How to fix the most common Windows Mixed Reality problems

Windows Mixed Reality (WMR) is here, and users all over the globe are enjoying this new form of computing thanks to immersive headsets from Acer, Dell, HP, Lenovo, and soon Samsung. Like any platform, there are bound to be some bugs that attempt to spoil your experience. Let’s take a look at some of the most commonly reported problems and how to fix them.

Your PC says it can’t run Windows Mixed Reality

You went out and purchased a PC just for WMR, and now it’s saying that it doesn’t have what’s required to run it. Here’s the thing: you know your PC meets the minimum requirements.

Before you box everything back up and return it to the store, there are a few things to check. First, ensure the Fall Creators Update is installed on your PC. Next, ensure your GPU’s drivers are updated. The best place to find these updates is on the manufacturer’s website.

If everything is updated and your PC is still telling you it can’t run WMR, give the Windows Mixed Reality PC Check app a go; it will tell you what changes are required.

Your headset isn’t displaying anything

Your PC is updated, the WMR software is installed, and your headset is plugged in. Unfortunately, you can’t see anything when you place it on your head. Check the cable running from the headset; is everything snugly plugged in where it should be plugged in?

The HDMI port must be either version 1.4 or 2.0, and the USB-A port must be 3.0. If you only have a Mini DisplayPort, it must be version 1.2, and you must use a proper adapter. Likewise, if you only have a USB-C port, it must be Thunderbolt 3, and you must use an adapter. Proper adapters include:

If your PC has a dedicated GPU, ensure the HDMI cable is plugged into the correct port. Your motherboard might also have an HDMI port, which, in this case, is the wrong one. Also ensure that the USB cable is plugged into a USB 3.0 or newer port. The WMR headset will not work with a USB 2.0 port.

This flowchart directly from Microsoft should help you nail down an HMD issue if the problem persists.

You’re seeing error codes pop up

Seeing an error code isn’t necessarily a bad thing; it will usually point you directly to your problem, saving time and unnecessary steps along the way. Here are some common error codes and what they mean.

Error 2181038087-4

This error signifies that the cameras in your headset did not start up and are thus not tracking. Unplug the headset, count to ten, and plug it back in. If the problem persists, also try restarting your PC.

Error 2181038087-11

This error usually means that your CPU isn’t up to snuff. Trying running the Windows Mixed Reality PC Check app to confirm. If it is your CPU, it’s time to upgrade or get a new PC.

Error 2181038087-12

This error will appear if the driver in charge of your USB port that WMR is plugged into isn’t from Microsoft. Here are the steps required to resolve this issue.

Click Device Manager.

Click the dropdown arrow next to Universal Serial Bus controllers.

Click any driver that includes the words eXtensible Host and doesn’t also mention Microsoft.

Click the Uninstall button.

Your virtual floor is not where it should be

Inside WMR, you might notice that the floor isn’t where it should be, like closer to your knees than your feet. If this is the case, a Room Adjustment app is available within.

Just bring up the Start menu within WMR, choose Room Adjustment, place the app somewhere in WMR Home, and follow the on-screen steps to adjust the floor.

Your headset is having problems with tracking

When using WMR in a room-scale situation, this problem is especially frustrating, as it can lead you to bash your head into something your headset doesn’t pick up because it’s so far behind in tracking.

To ensure your headset doesn’t lose tracking, keep the lights on in your VR room. The cameras need to be able to see what’s around you, so you won’t be able to play in the dark.

If you see an error message pop up saying «I’ve lost my bounds,» you’ll no doubt want to re-run the boundary setup. It’s possible that some furniture or object were moved, and the headset is having a hard time adjusting. Here’s how to run the setup.

Click the Boundary button.

Click Run setup.

In the event of the HMD’s display completely freezing in place, restart the Mixed Reality Portal and try again. If the problem persists, restart your PC.

Your headset’s image is stuttering

A stuttering image inside the HMD usually means a GPU problem. It’s possible that your GPU doesn’t quite have enough power to properly run the app (especially common during games), or your GPU drivers might be out of date.

This could also be a tracking problem, so ensure there is plenty of light in the room. If you keep seeing stuttering, unplug the headset, restart your PC, and try everything again.

Your headset’s display shows a black border

When attempting to enjoy a game or other intensive app, you might see black borders appear around the headset’s display. This is a sign that your PC isn’t quite powerful enough to run the app properly.

To get rid of the border, you can reduce detail settings within the particular app or within the WMR settings. Here’s how to do the latter.

Click Settings.

Click Mixed reality.

Click Headset display.

Click the dropdown menu below Visual quality.

This display in your headset is blurry

The problem of a blurry image is quite common in VR, and it usually has something to do with interpupillary distance (IPD). IPD measures the distance between your eyes; if this number isn’t correctly calibrated, you’ll likely see a distorted image and will eventually suffer eye strain. To determine your IPD, measure the distance between your left and right pupils using a ruler and mirror.

Now that you have an IPD measurement, you can change it manually within the WMR settings.

Click Settings.

Click Mixed reality.

Click Headset display.

Click the measurement field in the Calibration section.

Your headset’s view is tilted

You’re able to operate inside WMR just fine, except the entire environment is tilted one way or the other. While you could just tilt your head the entire time, there is a fix to get everything level again.

Click Mixed reality.

Click Environment.

You can’t create a proper boundary

Creating a boundary in your VR space doesn’t need to be difficult; here are some tips if you’re having issues getting it right.

When tracing your boundary, always try to leave a bit of space between the real and virtual borders of your VR area. This ensures that in the heat of the moment you will have a bit of a buffer zone if you dive out of the way and can’t react in time to keep from hitting a virtual boundary.

You can’t click anything in Mixed Reality

To quickly switch input between your physical desktop and the view inside WMR, you can use the Windows Key + Y shortcut on your keyboard. If input is set to WMR, you’ll see a blue bar at the top of your physical desktop. If input is set to the desktop, the blue bar disappears.

When you can’t click anything inside WMR, try toggling the input with the Windows Key + Y shortcut.

Your controllers aren’t showing up in Mixed Reality

This problem likely has to do with proper pairing. We’ve already written a guide on this topic!

Your controllers are stuck in a reboot cycle

Some users have experienced an issue where their motion controllers were stuck in a cycle of turning on, vibrating, then shutting off. This issue likely has to do with the batteries being (nearly) dead. If you try new batteries and the problem persists, follow these steps to reset the controllers to their factory state. Before beginning, ensure the controllers have fresh batteries but are powered off.

More troubleshooting and resources

Have you run into an issue that you don’t see here? Be sure to let us know in the comments section. Also, check out these other Windows Mixed Reality links for far more information.

We may earn a commission for purchases using our links. Learn more.

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Источники:

https://techarks. ru/general/problemi/ustranenie-nepoladok-v-windows-mixed-reality-ne-rabotaet-problemy/

https://www. windowscentral. com/windows-mixed-reality-troubleshooting

windows mixed reality error code 1-8

Discus and support windows mixed reality error code 1-8 in XBoX on Windows to solve the problem; hello. I have a lenovo explorer vr headset that I am trying to connect to my pc via windows mixed reality. The vr headset has all the appropriate…
Discussion in ‘XBoX on Windows’ started by AC Miles, Mar 7, 2023.


  1. AC Miles

    windows mixed reality error code 1-8

    hello. I have a lenovo explorer vr headset that I am trying to connect to my pc via windows mixed reality. The vr headset has all the appropriate connections and all my pc drivers are updated. Still, I get a error message code 1-8 that I just can’t find a solution to. Help would be very appreciated windows mixed reality error code 1-8 :)

    :)

  2. windows mixed reality error code 1-8

    Apparently it means they found the monitor but can’t find a valid display mode with the GPU

    Dos your system meet proper specs? Is everything including your graphics driver updated?

  3. Mixed Reality Error

    Hi Tommy, I don’t have a VR device, I don’t understand why this has happened at all, I just cannot get the screen message to go off my screen and allow me open the msfs! I have asked on the msfs forum, with no real answer to the issue.I did try Ctrl+Tab but, does the programme need to be open,if so then I can’t go any further than the image I have posted,

    regards,

    Alex,

  4. Mixed Reality Error

    Hello Alex.Wilson1.

    Welcome to Microsoft Community.

    Regarding to your information I assume that you have some problems when you play the MSFS.

    Did you use a VR device like Quest 2?

    If you don’t have a VR device you can try to use the Ctrl+Tab shortcuts to switch the VR mode or Monitor mode.

    If you have a VR device you can try to delete all vr devices in the Device Manager and reconnect it to reset the setting of Mixed Reality.

    If these steps can’t solve your problem may be the better way you get help about this game is the MSFS official forums which have

    a lot of professional players of this game.

    Microsoft Flight Simulator Forums

    If there is anything not clear, please do not hesitate to let me know.

    Best Regards,

    Tommy-MSFT | Microsoft Community Support Specialist

  5. Mixed Reality | Restart Loop

    Hello, My name is Jesse. I’m an Independent Advisor and a member of the Microsoft community and I’d love to assist you today.

    You can check out this guide on setting up Mixed Reality to see if you missed anything https://docs.microsoft.com/en-us/windows/mixed-…

    If that doesn’t help, you can provide a feedback at the bottom of the page.

  6. Richard Hay (MVP)
    Win User

    VR games

    There are no AR/VR titles for Xbox at the moment. There are options if you have a Windows 10 PC and you can find out more about that at https://www.microsoft.com/en-us/windows/windows-mixed-reality

    Windows Mixed Reality is also compatible with Steam VR titles as well.

    Enjoy.

Thema:

windows mixed reality error code 1-8

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  1. Error Code 1-8 in Windows Mixed Reality WMR on HP Reverb G2 VR Headset

    Greetings, <Background> I use VR quite often and bought a Reverb G2 about a year ago. Though in December of last year, it burned out and I was sent a replacement strangely passed off as my original headset the serial numbers differed. Regardless, it mostly has worked, though I’ve had many scares that required numerous wire pluggings or pc reboots but it never directly died. A little over 24 hours ago I had to do some plugging again but I was able to play VR for many hours. Though during it I experienced a consistent tracking loss that rocked my viewpoint. But tracking loss is unfortuna

    :)

  2. Has anyone found a solution for HP Reverb G2 not working on Windows 11 with Windows Mixed Reality?

    I purchased a brand new HP Reverb G2 VR headset for the kids for Christmas. I have a near new gaming computer which never has any problems.

    The processor is a 11th Gen Intel(R) Core(TM) i7-11700K @ 3.60GHz 3.60 GHz. The display adaptor is an NVIDIA GForce RTX 3060. Machine has a 4TB HDD and 64GB RAM.

    I have installed the headset and it seems to be recognised in the device list BUT WMR (Windows Mixed Reality) refuses to complete installation. It gets to 6% and then says «couldn’t install Windows Mixed Reality».

    I have attempted EVERYTHING suggested on all forums I could find. I eventually had an HP tech log in and remote control my system in an attempt to get it going. The tech basically did everything I had already done and still no joy. HP have referred me back to Microsoft.

    I have found on most forums that any user with a native Windows 11 install has the same issue as me and no solution. If you have an upgraded version of Windows then it seems people who can revert to a Windows 10 install can install the headset and then re-install Windows 11 with no problems so this appears to be a Windows 11 issue.

    Any suggestions?

  3. HP Reverb VR headset shows black screen, but still tracks

    Hi,

    I have a HP Reverb VR headset. It works fine on another computer, but on this new computer the VR screen shows black constantly, even though it tracks fine in the portal and can detect the controllers. Mixed Reality Portal setup said I have the right specs
    on this computer. I tried plugging the DisplayPort and USB into all the different ports.

    Specs:

    Windows 10 Enterprise version 1809, 64-bit

    Intel Xeon CPU E5-2667 v3 @ 3.20GHz 3.20GHz (2 processors)

    256GB RAM

    NVIDIA GeForce GTX Titan X

    Device Manager:

    Shows Mixed Reality devices -> HP Reverb VR Headset VR1000-2xxx, driver version 10.0.18362.1162

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    Can you help?

    Thanks

  4. Error Code 1-8 in Windows Mixed Reality WMR on HP Reverb G2 VR Headset

    WMR HP Reverb G2 with Hybrid Graphics System

    This is concerning WMR with the HP Reverb G2.

    For anyone who is familiar with this situation:

    I have tested the HMD with an MSI laptop equipped with i9/RTX 3070/32 gig using the Thunderbolt 4 port and a USB -C to DisplayPort adapter.

    The right eye lens is displaying correctly however the left eye lens is scrambled with black and white vertical lines.

    The Thunderbolt 4 port on this machine is *not* wired directly to the Nvidia GPU, but to the iGPU. MSI reports that the hybrid system will offload to the dGPU and receive complete frames at the Intel iGPU end. but it is still an Intel UHD GPU at the DisplayPort end.

    Microsoft seems to imply that hybrid graphics as well as the Surface products are supported in the minimum required specs: Windows Mixed Reality PC compatibility guidelines — Enthusiast Guide | Microsoft Docs.

    The system also has an HDMI 2.1 port directly wired directly to the RTX 3070. I’ve also attempted to make use of this connection with an active HDMI 2.0 -> DP adapter, however the WMR portal reports that the cable is not connected in this case.

    Interesting, I tested an Oculus Rift S on the HDMI -> DP adapter and it worked as expected. Conversely, if attempting to use the Rift S with the Thunderbolt port, it will not turn on at all, whereas the HP reverb G2 displays one eye lens correctly, but the other is scrambled.

    Appreciate anyone’s advice who is familiar with WMR and if this is a driver/software issue or moreso a hardware issue that cannot be overcome with the hybrid graphics config or use of an HDM adapter.

    Thanks much,

    A

Thema:

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  8. WMR HP Reverb G2 with Hybrid Graphics System

    in Windows 10 Software and Apps

    WMR HP Reverb G2 with Hybrid Graphics System: This is concerning WMR with the HP Reverb G2.For anyone who is familiar with this situation: I have tested the HMD with an MSI laptop equipped with i9/RTX 3070/32 gig using the Thunderbolt 4 port and a USB -C to DisplayPort adapter.The right eye lens is displaying correctly…
  9. Window Mixed Reality//Product: Reverb G2

    in Windows 10 Software and Apps

    Window Mixed Reality//Product: Reverb G2: When using Reverb G2 which is design for Microsoft and the drivers are written by Microsoft. I’ve noticed that when play VR I am faced with something like Blue screen of Death, but just on my VR headset. I have to restart my whole system to fix this problem. This hasn’t…
  10. HP reverb G2 and Windows Mixed Reality Account switching

    in Windows 10 Customization

    HP reverb G2 and Windows Mixed Reality Account switching: Hello,

    I am unable to switch Microsoft accounts in WMR Windows Mixed Reality

    I have attempted to switch with headset on and through the settings on my desktop, in both the alt account is successfully signed into but when I press the windows button on the VR controller the…


Windows 10 Forums

Windows Mixed Reality – это впечатляющая технология, разработанная Microsoft, которая сочетает в себе реальность и виртуальные миры.

Эта так называемая гибридная реальность становится все более доступной и популярной среди пользователей.

К сожалению, Microsoft еще предстоит проделать большую работу, чтобы усовершенствовать Смешанную реальность Windows, чтобы сделать ее более стабильной и надежной.

Существует много потенциальных ошибок и проблем Windows Mixed Reality, которые могут возникнуть. В этой статье мы покажем вам, как исправить наиболее распространенные из них.

1. ПК не может работать с Windows Mixed Reality

Убедитесь, что настройки оборудования вашего компьютера совместимы с Windows Mixed Reality.
Установите последние обновления Windows 10 или обновите систему до последней версии ОС Windows 10, которая в настоящее время является обновлением Fall Creators.

2. Контроллер Xbox One не будет работать в Windows Mixed Reality

Убедитесь, что ваш контроллер включен, полностью заряжен и подключен к ПК. Замените его батареи.
Если вы используете контроллер Bluetooth, убедитесь, что он подключен. Перейдите в «Настройки»> «Устройства»> «Bluetooth» и другие устройства, чтобы узнать, есть ли они в списке на странице.

3. Гарнитура Windows Mixed Reality перестала отслеживать

ТАКЖЕ ЧИТАЙТЕ: новая гарнитура Samsung для Windows Mixed Reality появится 6 ноября

4. Что-то пошло не так, ошибка 2181038087-12

Эта ошибка обычно возникает, когда HMD подключен к порту USB, на котором работает драйвер USB-устройства стороннего производителя.
Чтобы исправить ошибку 2181038087-12, запустите Диспетчер устройств> разверните категорию контроллеров универсальной последовательной шины> удалите драйвер для каждого элемента, который включает в себя текст «eXtensible Host Controller» и не имеет «Microsoft» в названии.

Теперь убедитесь, что все драйверы, содержащие текст «eXtensible Host Controller», имеют в конце «Microsoft».

5. Что-то пошло не так, ошибка 2181038087-4

Эта ошибка возникает, когда драйверу гарнитуры не удалось инициализировать две камеры слежения. Просто отсоедините и снова подключите гарнитуру, чтобы решить эту проблему. Вы также можете попробовать переустановить драйвер, если проблема не устранена.

6. Что-то пошло не так, ошибка 2181038087-11

Эта ошибка означает, что ваш процессор слишком старый и несовместим с Windows Mixed Reality. Чтобы исправить эту ошибку, вам нужно купить новый ПК, совместимый с Windows Mixed Reality. Проверьте список совместимых устройств здесь.

Существует также инструмент, который автоматически проверяет, совместим ли ваш компьютер с WMR.

7. Скорость Wi-Fi медленная, когда контроллеры движения включены

Ваш ноутбук может использовать Wi-Fi антенну с Bluetooth при использовании точек доступа 2,4 ГГц. Откройте диспетчер устройств и переключите настройку диапазона на 5 ГГц.

8. Windows Mixed Reality перегревает ПК

Это распространенная проблема при использовании WMR. Убедитесь, что вентиляторы, подающие воздух в/из вашего компьютера, не заблокированы, и попробуйте использовать компьютер в прохладной среде. Удалите все источники тепла, направленные на ПК.

Для получения дополнительной информации о том, как предотвратить проблемы с перегревом на ПК, ознакомьтесь со статьями ниже:

9. Мир смешанной реальности часто зависает

Эта проблема может быть вызвана неустранимой ошибкой приложения или системы или ненормальным использованием временной памяти или ЦП.

10. Steam VR падает

Сначала запустите Портал смешанной реальности, а затем попробуйте снова запустить SteamVR. Убедитесь, что вы не используете бета-версию клиента Steam.

Для получения дополнительной информации о том, как исправить другие проблемы Windows Mixed Reality, перейдите на страницу поддержки Microsoft.

How to fix the most common Windows Mixed Reality problems

How to fix the most common Windows Mixed Reality problems

Windows Mixed Reality (WMR) is here, and users all over the globe are enjoying this new form of computing thanks to immersive headsets from Acer, Dell, HP, Lenovo, and soon Samsung. Like any platform, there are bound to be some bugs that attempt to spoil your experience. Let’s take a look at some of the most commonly reported problems and how to fix them.

Your PC says it can’t run Windows Mixed Reality

You went out and purchased a PC just for WMR, and now it’s saying that it doesn’t have what’s required to run it. Here’s the thing: you know your PC meets the minimum requirements.

Before you box everything back up and return it to the store, there are a few things to check. First, ensure the Fall Creators Update is installed on your PC. Next, ensure your GPU’s drivers are updated. The best place to find these updates is on the manufacturer’s website.

If everything is updated and your PC is still telling you it can’t run WMR, give the Windows Mixed Reality PC Check app a go; it will tell you what changes are required.

Your headset isn’t displaying anything

Your PC is updated, the WMR software is installed, and your headset is plugged in. Unfortunately, you can’t see anything when you place it on your head. Check the cable running from the headset; is everything snugly plugged in where it should be plugged in?

The HDMI port must be either version 1.4 or 2.0, and the USB-A port must be 3.0. If you only have a Mini DisplayPort, it must be version 1.2, and you must use a proper adapter. Likewise, if you only have a USB-C port, it must be Thunderbolt 3, and you must use an adapter. Proper adapters include:

If your PC has a dedicated GPU, ensure the HDMI cable is plugged into the correct port. Your motherboard might also have an HDMI port, which, in this case, is the wrong one. Also ensure that the USB cable is plugged into a USB 3.0 or newer port. The WMR headset will not work with a USB 2.0 port.

This flowchart directly from Microsoft should help you nail down an HMD issue if the problem persists.

You’re seeing error codes pop up

Seeing an error code isn’t necessarily a bad thing; it will usually point you directly to your problem, saving time and unnecessary steps along the way. Here are some common error codes and what they mean.

Error 2181038087-4

This error signifies that the cameras in your headset did not start up and are thus not tracking. Unplug the headset, count to ten, and plug it back in. If the problem persists, also try restarting your PC.

Error 2181038087-11

This error usually means that your CPU isn’t up to snuff. Trying running the Windows Mixed Reality PC Check app to confirm. If it is your CPU, it’s time to upgrade or get a new PC.

Error 2181038087-12

This error will appear if the driver in charge of your USB port that WMR is plugged into isn’t from Microsoft. Here are the steps required to resolve this issue.

Click Device Manager.

Click the dropdown arrow next to Universal Serial Bus controllers.

Click any driver that includes the words eXtensible Host and doesn’t also mention Microsoft.

Click the Uninstall button.

Your virtual floor is not where it should be

Inside WMR, you might notice that the floor isn’t where it should be, like closer to your knees than your feet. If this is the case, a Room Adjustment app is available within.

Just bring up the Start menu within WMR, choose Room Adjustment, place the app somewhere in WMR Home, and follow the on-screen steps to adjust the floor.

Your headset is having problems with tracking

When using WMR in a room-scale situation, this problem is especially frustrating, as it can lead you to bash your head into something your headset doesn’t pick up because it’s so far behind in tracking.

To ensure your headset doesn’t lose tracking, keep the lights on in your VR room. The cameras need to be able to see what’s around you, so you won’t be able to play in the dark.

If you see an error message pop up saying «I’ve lost my bounds,» you’ll no doubt want to re-run the boundary setup. It’s possible that some furniture or object were moved, and the headset is having a hard time adjusting. Here’s how to run the setup.

Click the Boundary button.

Click Run setup.

In the event of the HMD’s display completely freezing in place, restart the Mixed Reality Portal and try again. If the problem persists, restart your PC.

Your headset’s image is stuttering

A stuttering image inside the HMD usually means a GPU problem. It’s possible that your GPU doesn’t quite have enough power to properly run the app (especially common during games), or your GPU drivers might be out of date.

This could also be a tracking problem, so ensure there is plenty of light in the room. If you keep seeing stuttering, unplug the headset, restart your PC, and try everything again.

Your headset’s display shows a black border

When attempting to enjoy a game or other intensive app, you might see black borders appear around the headset’s display. This is a sign that your PC isn’t quite powerful enough to run the app properly.

To get rid of the border, you can reduce detail settings within the particular app or within the WMR settings. Here’s how to do the latter.

Click Settings.

Click Mixed reality.

Click Headset display.

Click the dropdown menu below Visual quality.

This display in your headset is blurry

The problem of a blurry image is quite common in VR, and it usually has something to do with interpupillary distance (IPD). IPD measures the distance between your eyes; if this number isn’t correctly calibrated, you’ll likely see a distorted image and will eventually suffer eye strain. To determine your IPD, measure the distance between your left and right pupils using a ruler and mirror.

Now that you have an IPD measurement, you can change it manually within the WMR settings.

Click Settings.

Click Mixed reality.

Click Headset display.

Click the measurement field in the Calibration section.

Your headset’s view is tilted

You’re able to operate inside WMR just fine, except the entire environment is tilted one way or the other. While you could just tilt your head the entire time, there is a fix to get everything level again.

Click Mixed reality.

Click Environment.

You can’t create a proper boundary

Creating a boundary in your VR space doesn’t need to be difficult; here are some tips if you’re having issues getting it right.

When tracing your boundary, always try to leave a bit of space between the real and virtual borders of your VR area. This ensures that in the heat of the moment you will have a bit of a buffer zone if you dive out of the way and can’t react in time to keep from hitting a virtual boundary.

You can’t click anything in Mixed Reality

To quickly switch input between your physical desktop and the view inside WMR, you can use the Windows Key + Y shortcut on your keyboard. If input is set to WMR, you’ll see a blue bar at the top of your physical desktop. If input is set to the desktop, the blue bar disappears.

When you can’t click anything inside WMR, try toggling the input with the Windows Key + Y shortcut.

Your controllers aren’t showing up in Mixed Reality

This problem likely has to do with proper pairing. We’ve already written a guide on this topic!

Your controllers are stuck in a reboot cycle

Some users have experienced an issue where their motion controllers were stuck in a cycle of turning on, vibrating, then shutting off. This issue likely has to do with the batteries being (nearly) dead. If you try new batteries and the problem persists, follow these steps to reset the controllers to their factory state. Before beginning, ensure the controllers have fresh batteries but are powered off.

More troubleshooting and resources

Have you run into an issue that you don’t see here? Be sure to let us know in the comments section. Also, check out these other Windows Mixed Reality links for far more information.

We may earn a commission for purchases using our links. Learn more.

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Источники:

https://generd. ru/fix/kak-ispravit-chastye-problemy-windows-mixed-reality/

https://www. windowscentral. com/windows-mixed-reality-troubleshooting

Windows Mixed Reality — это впечатляющая технология, разработанная Microsoft, которая сочетает в себе реальность и виртуальные миры.

Эта так называемая гибридная реальность становится все более доступной и популярной среди пользователей.

К сожалению, Microsoft еще предстоит проделать большую работу, чтобы усовершенствовать Смешанную реальность Windows, чтобы сделать ее более стабильной и надежной.

Существует много потенциальных ошибок и проблем Windows Mixed Reality, которые могут возникнуть. В этой статье мы покажем вам, как исправить наиболее распространенные из них.

  1. Исправление ошибок и ошибок Windows Mixed Reality
  2. 1. ПК не может работать с Windows Mixed Reality
  3. 2. Контроллер Xbox One не будет работать в Windows Mixed Reality
  4. 3. Гарнитура Windows Mixed Reality перестала отслеживать
  5. 4. Что-то пошло не так, ошибка 2181038087-12
  6. 5. Что-то пошло не так, ошибка 2181038087-4
  7. 6. Что-то пошло не так, ошибка 2181038087-11
  8. 7. Скорость Wi-Fi медленная, когда контроллеры движения включены
  9. 8. Windows Mixed Reality перегревает ПК
  10. 9. Мир смешанной реальности часто зависает
  11. 10. Steam VR падает
  1. ПК не может работать с Windows Mixed Reality
  2. Контроллер Xbox One не будет работать на Windows Mixed Reality
  3. Гарнитура смешанной реальности Windows перестала отслеживать
  4. Что-то пошло не так, ошибка 2181038087-12
  5. Что-то пошло не так, ошибка 2181038087-4
  6. Что-то пошло не так, ошибка 2181038087-11
  7. Скорость Wi-Fi низкая, когда включены контроллеры движения
  8. Windows Mixed Reality перегревает ПК
  9. Мир смешанной реальности часто зависает
  10. Steam VR падает

1. ПК не может работать с Windows Mixed Reality

Убедитесь, что настройки оборудования вашего компьютера совместимы с Windows Mixed Reality. Установите последние обновления Windows 10 или обновите систему до последней версии ОС Windows 10, которая в настоящее время является обновлением Fall Creators.

2. Контроллер Xbox One не будет работать в Windows Mixed Reality

Убедитесь, что ваш контроллер включен, полностью заряжен и подключен к ПК. Замените его батареи. Если вы используете контроллер Bluetooth, убедитесь, что он подключен. Перейдите в «Настройки»> «Устройства»> «Bluetooth» и другие устройства, чтобы узнать, есть ли они в списке на странице.

3. Гарнитура Windows Mixed Reality перестала отслеживать

  1. Убедитесь, что свет включен. Убедитесь, что на вашей гарнитуре нет препятствий для камер слежения.
  2. Подождите новые секунды для возобновления отслеживания.
  3. Перезапустите портал смешанной реальности Windows.

ТАКЖЕ ЧИТАЙТЕ: новая гарнитура Samsung для Windows Mixed Reality появится 6 ноября

4. Что-то пошло не так, ошибка 2181038087-12

Эта ошибка обычно возникает, когда HMD подключен к порту USB, на котором работает драйвер USB-устройства стороннего производителя. Чтобы исправить ошибку 2181038087-12, запустите Диспетчер устройств> разверните категорию контроллеров универсальной последовательной шины> удалите драйвер для каждого элемента, который включает в себя текст «eXtensible Host Controller» и не имеет «Microsoft» в названии.

Теперь убедитесь, что все драйверы, содержащие текст «eXtensible Host Controller», имеют в конце «Microsoft».

5. Что-то пошло не так, ошибка 2181038087-4

Эта ошибка возникает, когда драйверу гарнитуры не удалось инициализировать две камеры слежения. Просто отсоедините и снова подключите гарнитуру, чтобы решить эту проблему. Вы также можете попробовать переустановить драйвер, если проблема не устранена.

6. Что-то пошло не так, ошибка 2181038087-11

Эта ошибка означает, что ваш процессор слишком старый и несовместим с Windows Mixed Reality. Чтобы исправить эту ошибку, вам нужно купить новый ПК, совместимый с Windows Mixed Reality. Проверьте список совместимых устройств здесь.

Существует также инструмент, который автоматически проверяет, совместим ли ваш компьютер с WMR.

7. Скорость Wi-Fi медленная, когда контроллеры движения включены

Ваш ноутбук может использовать Wi-Fi антенну с Bluetooth при использовании точек доступа 2,4 ГГц. Откройте диспетчер устройств и переключите настройку диапазона на 5 ГГц.

8. Windows Mixed Reality перегревает ПК

Это распространенная проблема при использовании WMR. Убедитесь, что вентиляторы, подающие воздух в/из вашего компьютера, не заблокированы, и попробуйте использовать компьютер в прохладной среде. Удалите все источники тепла, направленные на ПК.

Для получения дополнительной информации о том, как предотвратить проблемы с перегревом на ПК, ознакомьтесь со статьями ниже:

  • Топ-3 лучших программ для охлаждения ноутбуков для Windows 10
  • Лучшие охлаждающие подставки для ноутбука с Windows 10

9. Мир смешанной реальности часто зависает

Эта проблема может быть вызвана неустранимой ошибкой приложения или системы или ненормальным использованием временной памяти или ЦП.

  1. Откройте диспетчер задач и убедитесь, что у вас не менее 20% свободной памяти и 400 МБ свободной памяти
  2. Проверьте, не произошли ли какие-либо процессы. Откройте окно просмотра событий, перейдите в раздел «Журналы Windows -> Записи событий уровня приложения и ошибки».
  3. Перезагрузите компьютер, если проблема не устранена.

10. Steam VR падает

Сначала запустите Портал смешанной реальности, а затем попробуйте снова запустить SteamVR. Убедитесь, что вы не используете бета-версию клиента Steam.

Для получения дополнительной информации о том, как исправить другие проблемы Windows Mixed Reality, перейдите на страницу поддержки Microsoft.

Примечание редактора . Этот пост был первоначально опубликован в ноябре 2017 года и с тех пор был полностью переработан и обновлен для обеспечения свежести, точности и полноты.

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