Windows 7 Service Pack 1 Windows 7 Enterprise Windows 7 Home Basic Windows 7 Home Premium Windows 7 Professional Windows 7 Ultimate Windows 7 Starter Windows Server 2008 R2 Service Pack 1 Windows Server 2008 R2 Datacenter Windows Server 2008 R2 Enterprise Windows Server 2008 R2 Foundation Windows Server 2008 R2 Standard Windows Server 2008 R2 Web Edition More…Less
Summary
This article describes a platform update for Windows 7 Service Pack 1 (SP1) and Windows Server 2008 R2 SP1. This update improves the range and performance of the following graphics and imaging components:
-
Direct2D
-
DirectWrite
-
Direct3D
-
Windows Imaging Component (WIC)
-
Windows Advanced Rasterization Platform (WARP)
-
Windows Animation Manager (WAM)
-
XPS Document API
-
H.264 Video Decoder
-
JPEG XR codec
How to obtain this update
Microsoft Download Center
The following file is available for download from the Microsoft Download Center:
[Asset 4013443]Download the update package now.
Release Date: February 26, 2013
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses, using the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to it.
Prerequisites To apply this update, you must be running Windows 7 SP1 or Windows Server 2008 R2 SP1.
For more information about how to obtain a Windows 7 or a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2
Restart requirement You must restart the computer after you apply this update.
For more information about this update, check the «Additional information for the update» section.
Third-party information disclaimer
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
Compatibility issues on certain computers that have hybrid video cards
Important Some computers that have a combination of Intel and AMD video cards in a hybrid configuration have drivers installed that are incompatible with this platform update.
After you install this update and then restart the computer, the computer may crash because of these compatibility issues. In this situation, you receive a Stop error message that resembles the following:
Note This Stop error includes the «PAGE_FAULT_IN_NONPAGED_AREA» text and the Igdpmd64.sys or Igdpmd32.sys file name.
To resolve this issue, you may have to install update 2834140 («0x00000050» Stop error after you install update 2670838 on a computer that is running Windows 7 SP1 or Windows Server 2008 R2 SP1). Additionally, use the following tables to install the latest compatible drivers for your video card.
Dell systems
|
System |
Graphics hardware |
Latest compatible drivers |
|---|---|---|
|
Inspiron 14R N4110 & N4120 |
AMD Radeon HD 6470M |
None |
|
Vostro 3350 & 3550 |
AMD Radeon HD 6630M |
8.901.1.1, A10 (Released 4/2012) |
|
Inspiron 15R N5110 |
AMD Radeon HD 6470M |
8.901.1.1, A10 (Released 4/2012) |
|
Vostro 3450 |
AMD Radeon HD 6630M |
None |
|
Inspiron 14 N4050 |
AMD Radeon HD 6470M |
8.930.0.0000, A03 (Released 4/2012) |
|
Vostro 1450 |
AMD Radeon HD 6470M |
8.88+2342, A02, A03 (Released 3/2012) |
HP systems
|
System |
Graphics hardware |
Latest compatible drivers |
|---|---|---|
|
Pavilion dv6 (dv6-6007tx, dv6-6b06eg, dv6-6b07sz, dv6-6b56ex) |
AMD Radeon HD 6490M AMD Radeon HD 6770M |
None |
|
Pavilion g4 (1212tx) |
AMD Radeon HD 6470M |
None |
|
ProBook 4330s, 4331s, 4431s 4530s, 4730s |
AMD Radeon HD 6490M |
None |
|
Pavilion dv4 (3029tx) |
AMD Radeon HD 6750M |
None |
|
Envy 14 (2070ez) |
AMD Radeon HD 6630M |
None |
Lenovo systems
|
System |
Graphics hardware |
Latest compatible drivers |
|---|---|---|
|
G570 |
AMD Radeon HD 6370M |
None |
|
G470 |
AMD Radeon HD 6370M |
None |
|
ThinkPad Edge E420 |
AMD Radeon HD 6470M |
8.951.0.0000 (Released 7/2012) |
|
G770 |
AMD Radeon HD 6650M |
None |
|
IdeaPad Y470 |
AMD Radeon HD 6730M |
None |
|
ThinkPad Edge E420s |
AMD Radeon HD 6630M |
None |
|
IdeaPad U400 |
AMD Radeon HD 6470M |
8.851.0.0 (Released 11/2011) |
Sony systems
|
System |
Graphics hardware |
Latest compatible drivers |
|---|---|---|
|
Sony VPCCA1x |
AMD Radeon HD 6630M |
None |
|
Sony VPCJ2x |
AMD Radeon HD 6470M |
None |
Note For computer systems whose Latest compatible drivers column is marked as None, Microsoft is currently working with AMD to find the cause of the problem and to determine the appropriate fix.
If you have installed the platform update for Windows 7 and you experience a compatibility issue, we recommend that you temporarily uninstall update 2670838. To do this, follow these steps:
-
Click Start, click Control Panel, click Programs, and then click Programs and Features.
-
Click View installed updates.
-
Click Update for Microsoft Windows (KB 2670838), and then click Uninstall.
Actions required for Windows 7 DirectX developers after the installation
If you are a Windows 7 DirectX developer who uses the June 2010 DirectX Software Development Kit (SDK), you’ll have to update your development environments after you install this platform update. The following .dll files that are associated with this SDK are incompatible with this platform update:
-
D3D10SDKLayers.dll
-
D3D11SDKLayers.dll
-
D3D10ref.dll
-
D2D1debug.dll
You can use one of the following applications or tools to update these .dll files:
-
The Windows 8 SDK: This SDK updates the current development environment with new headers, libs, and tools. These include the development .dll files from the preceding list. This update does not update the C or C++ compilers or the IDE, but it does let developers integrate the new features of the platform update into their applications.
-
Microsoft Visual Studio 2012: This application includes the Windows 8 SDK, the Visual Studio 2012 IDE, and the new compilers. It also lets developers integrate the new features of the platform update into their applications.
-
Remote Tools for Visual Studio 2012: These tools represent the minimum requirement in order to continue using the Direct3D debug layer. These tools update only the development .dll files from the preceding list. They do not enable developers to integrate the new features of the platform update into their applications. These tools are available in the «Remote Tools for Visual Studio 2012» section of the Visual Studio Download Center.
Note The Pix for Windows tool from the DirectX SDK is incompatible with this platform update. See Debugging Shaders in Visual Studio for more information about the new tools that are available in Visual Studio 2012.
For more developer information about this platform update, see Platform update for Windows 7.
More Information
To use the update in this package, you do not have to make any changes to the registry.
The following updates are superseded by this platform update:
-
2505438 Slow performance in applications that use the DirectWrite API on a computer that is running Windows 7 or Windows Server 2008 R2
-
2511250 You cannot print a Scalable Vector Graphics (SVG) or level 3 Cascading Style Sheet (CSS3) file in Internet Explorer 9
-
2522422 Cannot print from Internet Explorer 9 using some Canon printers
-
2488113 An application that uses Direct2D or Direct3D may crash in Windows 7 or in Windows Server 2008 R2
-
2741355 You cannot start Windows Movie Maker 2012 when a graphics card that only supports DirectX 9 is installed on a Windows 7 or Windows Server 2008 R2-based computer
After you install this platform update, Windows 7 updates for the files that are listed in the «File information» section will be superseded by updates for this platform update.
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under «Windows 7/Windows Server 2008 R2» on the page. Always refer to the «Applies To» section in articles to determine the actual operating system that each hotfix applies to.
-
The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
Version
Product
Milestone
Service branch
6.1.760
1.22xxxWindows 7 and Windows Server 2008 R2
SP1
LDR
-
GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
-
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the «Additional file information for Windows 7 and for Windows Server 2008 R2» section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
|
File name |
File version |
File size |
Date |
Time |
Platform |
Service branch |
|---|---|---|---|---|---|---|
|
Xpsgdiconverter.dll |
6.2.9200.16492 |
364,544 |
13-Jan-2013 |
18:34 |
x86 |
Not applicable |
|
Api-ms-win-downlevel-user32-l1-1-0.dll |
6.2.9200.16492 |
4,096 |
13-Jan-2013 |
21:11 |
x86 |
Not applicable |
|
D2d1.dll |
6.2.9200.16492 |
3,419,136 |
13-Jan-2013 |
19:37 |
x86 |
Not applicable |
|
Fntcache.dll |
6.2.9200.16492 |
906,240 |
13-Jan-2013 |
20:30 |
x86 |
Not applicable |
|
Dwrite.dll |
6.2.9200.16492 |
1,247,744 |
13-Jan-2013 |
20:31 |
x86 |
Not applicable |
|
D3d10level9.dll |
6.2.9200.16492 |
604,160 |
13-Jan-2013 |
19:54 |
x86 |
Not applicable |
|
D3d10_1.dll |
6.2.9200.16492 |
161,792 |
13-Jan-2013 |
19:48 |
x86 |
Not applicable |
|
D3d10_1core.dll |
6.2.9200.16492 |
249,856 |
13-Jan-2013 |
20:09 |
x86 |
Not applicable |
|
D3d10.dll |
6.2.9200.16492 |
1,080,832 |
13-Jan-2013 |
19:46 |
x86 |
Not applicable |
|
D3d10core.dll |
6.2.9200.16492 |
220,160 |
13-Jan-2013 |
20:08 |
x86 |
Not applicable |
|
D3d11.dll |
6.2.9200.16492 |
1,504,768 |
13-Jan-2013 |
20:08 |
x86 |
Not applicable |
|
Dxgi.dll |
6.2.9200.16492 |
293,376 |
13-Jan-2013 |
20:20 |
x86 |
Not applicable |
|
D3d10warp.dll |
6.2.9200.16492 |
1,988,096 |
13-Jan-2013 |
20:22 |
x86 |
Not applicable |
|
Api-ms-win-downlevel-advapi32-l1-1-0.dll |
6.2.9200.16492 |
10,752 |
13-Jan-2013 |
21:16 |
x86 |
Not applicable |
|
Api-ms-win-downlevel-advapi32-l2-1-0.dll |
6.2.9200.16492 |
3,584 |
13-Jan-2013 |
21:12 |
x86 |
Not applicable |
|
Api-ms-win-downlevel-normaliz-l1-1-0.dll |
6.2.9200.16492 |
2,560 |
13-Jan-2013 |
21:17 |
x86 |
Not applicable |
|
Api-ms-win-downlevel-ole32-l1-1-0.dll |
6.2.9200.16492 |
5,632 |
13-Jan-2013 |
21:11 |
x86 |
Not applicable |
|
Api-ms-win-downlevel-shell32-l1-1-0.dll |
6.2.9200.16492 |
3,072 |
13-Jan-2013 |
21:11 |
x86 |
Not applicable |
|
Api-ms-win-downlevel-shlwapi-l1-1-0.dll |
6.2.9200.16492 |
9,728 |
13-Jan-2013 |
21:17 |
x86 |
Not applicable |
|
Api-ms-win-downlevel-shlwapi-l2-1-0.dll |
6.2.9200.16492 |
5,632 |
13-Jan-2013 |
21:11 |
x86 |
Not applicable |
|
Api-ms-win-downlevel-version-l1-1-0.dll |
6.2.9200.16492 |
3,072 |
13-Jan-2013 |
21:11 |
x86 |
Not applicable |
|
Msmpeg2vdec-ppdlic.xrm-ms |
Not Applicable |
3,283 |
13-Jan-2013 |
22:10 |
Not Applicable |
Not applicable |
|
Msmpeg2vdec.dll |
12.0.9200.16426 |
2,284,544 |
04-Jan-2013 |
06:11 |
x86 |
Not applicable |
|
Wmphoto.dll |
6.2.9200.16492 |
417,792 |
13-Jan-2013 |
19:02 |
x86 |
Not applicable |
|
Xpsprint.dll |
6.2.9200.16492 |
1,158,144 |
13-Jan-2013 |
17:26 |
x86 |
X86_MICROSOFT-WINDOWS-PRINTING-XPSP |
|
Uianimation.dll |
6.2.9200.16492 |
187,392 |
13-Jan-2013 |
19:53 |
x86 |
Not applicable |
|
Windowscodecsext.dll |
6.2.9200.16492 |
207,872 |
13-Jan-2013 |
19:53 |
x86 |
Not applicable |
|
Windowscodecs.dll |
6.2.9200.16492 |
1,230,336 |
13-Jan-2013 |
19:43 |
x86 |
Not applicable |
For all supported x64-based versions of Windows 7 and Windows Server 2008 R2
|
File name |
File version |
File size |
Date |
Time |
Platform |
Service branch |
|---|---|---|---|---|---|---|
|
Xpsgdiconverter.dll |
6.2.9200.16492 |
522,752 |
13-Jan-2013 |
18:09 |
x64 |
Not applicable |
|
Api-ms-win-downlevel-user32-l1-1-0.dll |
6.2.9200.16492 |
4,096 |
13-Jan-2013 |
20:31 |
x64 |
Not applicable |
|
D2d1.dll |
6.2.9200.16492 |
3,928,064 |
13-Jan-2013 |
19:10 |
x64 |
Not applicable |
|
Fntcache.dll |
6.2.9200.16492 |
1,175,552 |
13-Jan-2013 |
19:58 |
x64 |
Not applicable |
|
Dwrite.dll |
6.2.9200.16492 |
1,643,520 |
13-Jan-2013 |
19:59 |
x64 |
Not applicable |
|
D3d10level9.dll |
6.2.9200.16492 |
648,192 |
13-Jan-2013 |
19:24 |
x64 |
Not applicable |
|
D3d10_1.dll |
6.2.9200.16492 |
194,560 |
13-Jan-2013 |
19:20 |
x64 |
Not applicable |
|
D3d10_1core.dll |
6.2.9200.16492 |
333,312 |
13-Jan-2013 |
19:38 |
x64 |
Not applicable |
|
D3d10.dll |
6.2.9200.16492 |
1,238,528 |
13-Jan-2013 |
19:20 |
x64 |
Not applicable |
|
D3d10core.dll |
6.2.9200.16492 |
296,960 |
13-Jan-2013 |
19:38 |
x64 |
Not applicable |
|
D3d11.dll |
6.2.9200.16492 |
1,887,232 |
13-Jan-2013 |
19:38 |
x64 |
Not applicable |
|
Dxgi.dll |
6.2.9200.16492 |
363,008 |
13-Jan-2013 |
19:49 |
x64 |
Not applicable |
|
D3d10warp.dll |
6.2.9200.16492 |
2,565,120 |
13-Jan-2013 |
19:51 |
x64 |
Not applicable |
|
Api-ms-win-downlevel-advapi32-l1-1-0.dll |
6.2.9200.16492 |
10,752 |
13-Jan-2013 |
20:35 |
x64 |
Not applicable |
|
Api-ms-win-downlevel-advapi32-l2-1-0.dll |
6.2.9200.16492 |
3,584 |
13-Jan-2013 |
20:32 |
x64 |
Not applicable |
|
Api-ms-win-downlevel-normaliz-l1-1-0.dll |
6.2.9200.16492 |
2,560 |
13-Jan-2013 |
20:35 |
x64 |
Not applicable |
|
Api-ms-win-downlevel-ole32-l1-1-0.dll |
6.2.9200.16492 |
5,632 |
13-Jan-2013 |
20:31 |
x64 |
Not applicable |
|
Api-ms-win-downlevel-shell32-l1-1-0.dll |
6.2.9200.16492 |
3,072 |
13-Jan-2013 |
20:31 |
x64 |
Not applicable |
|
Api-ms-win-downlevel-shlwapi-l1-1-0.dll |
6.2.9200.16492 |
9,728 |
13-Jan-2013 |
20:35 |
x64 |
Not applicable |
|
Api-ms-win-downlevel-shlwapi-l2-1-0.dll |
6.2.9200.16492 |
5,632 |
13-Jan-2013 |
20:31 |
x64 |
Not applicable |
|
Api-ms-win-downlevel-version-l1-1-0.dll |
6.2.9200.16492 |
3,072 |
13-Jan-2013 |
20:31 |
x64 |
Not applicable |
|
Msmpeg2vdec-ppdlic.xrm-ms |
Not Applicable |
3,283 |
13-Jan-2013 |
21:23 |
Not Applicable |
Not applicable |
|
Msmpeg2vdec.dll |
12.0.9200.16426 |
2,776,576 |
04-Jan-2013 |
06:11 |
x64 |
Not applicable |
|
Wmphoto.dll |
6.2.9200.16492 |
465,920 |
13-Jan-2013 |
18:32 |
x64 |
Not applicable |
|
Xpsprint.dll |
6.2.9200.16492 |
1,682,432 |
13-Jan-2013 |
17:05 |
x64 |
AMD64_MICROSOFT-WINDOWS-PRINTING-XPSP |
|
Uianimation.dll |
6.2.9200.16492 |
221,184 |
13-Jan-2013 |
19:24 |
x64 |
Not applicable |
|
Windowscodecsext.dll |
6.2.9200.16492 |
245,248 |
13-Jan-2013 |
19:25 |
x64 |
Not applicable |
|
Windowscodecs.dll |
6.2.9200.16492 |
1,424,384 |
13-Jan-2013 |
19:15 |
x64 |
Not applicable |
Need more help?
Want more options?
Explore subscription benefits, browse training courses, learn how to secure your device, and more.
Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.
Internet Explorer was retired on June 15, 2022
IE 11 is no longer accessible. You can reload Internet Explorer sites with IE mode in Microsoft Edge.
The Platform Update for Windows 7 enables improved features and performance on Windows 7 SP1 and Windows Server 2008 R2 SP1.
Important! Selecting a language below will dynamically change the complete page content to that language.
-
File Name:
Windows6.1-KB2670838-x64.msu
Windows6.1-KB2670838-x86.msu
-
Supported Operating Systems
Windows 7 Service Pack 1, Windows Server 2008 R2 SP1
Windows 7 SP1 and Windows Server 2008 R2 SP1
-
1. To start the download, click the Download button and then do one of the following
o Click Run to start the installation immediately.
o Click Save to copy the download to your computer for installation at a later time.
The Window Platform Update version 1.0 for Windows 7 enables improved features and performance on Windows 7 SP1 and Windows Server 2008 R2 SP1. It is also known as Windows 6.1-KB2670838, which is required to run several other applications on Windows 7 PC. You can download and install this Platform Update for Windows 7 KB2670838 32-bit and 64-bit PC for free.
This is an official update issued by Microsoft for Windows 7. Platform Update v1.0 contains updates for Direct2D, DirectWrite, Direct3D, Windows Imaging Component (WIC), Windows Advanced Rasterization Platform (WARP), Windows Animation Manager (WAM), XPS Document API, the H.264 Video Decoder, and the JPEG XR codec.
When Do you need Platform Update KB2670838?
Platform Update KB2670838 is needed by Windows 7 to resolve several issues in your PC. Also, there are several applications that require this update to be installed on a PC to run that app. The Platform Update for Windows 7 enables improved features and performance on Windows 7 SP1 and Windows Server 2008 R2 SP1.
Versions Supported by Platform Update 1.0:
This KB2670838 update supports the following versions of Windows:
Windows 7 Service Pack 1 (SP 1) and Windows Server 2008 R2 SP1:
Technical details:
- Title: Windows 7 Platform Update KB2670838
- Developer: Microsoft
- Website: www.microsoft.com
- Category; System Update
- Version: 1.0
- Requirements: Windows 7
- License: Freeware
- File size: 5.64 MB (32-bit) and 11.3 MB (64-bit)
DOWNLOAD (32-bit, Size: 5.6 MB)
Or
DOWNLOAD (64-bit, Size: 11.3 MB)
How to install Platform Update for Windows 7:
After downloading the required version of Windows 7 Platform Update, double-click on it to install it on your PC. Then follow the simple installation steps. You need to restart the PC after installing the Update or Windows 6.1-Knowledge Base 2670838. So, save and close all the running applications before installing this update.
При запуске какой-либо игры (обычно это популярная «H1Z1») последняя может выдать сообщение «Needs Windows 7 Service Pack 1 Platform Update», после чего запуск игры становится невозможен. Указанным месседжем программа сообщает, что для её нормального запуска необходима установка в системе специализированного обновления платформы ОС Виндовс 7 со встроенным «Service Pack 1». Попытки же пользователя установить указанное обновление часто оканчиваются безрезультатно. Что же предпринять в данной ситуации? Ниже я разберу, в чём сущность данной дисфункции, и как её исправить.
Содержание
- Что значит «Needs Windows 7 service Pack 1 Platform Update»?
- Установите обновление платформы Виндовс 7 SP1
- Установите Сервис Пак 1 для Виндовс 7
- Переустановите игровую программу
- Заключение
Что значит «Needs Windows 7 service Pack 1 Platform Update»?
В переводе данное сообщение выглядит как «Необходимо обновление платформы Сервис Пак 1 для Виндовс 7». Обычно подобная проблема возникает в ситуации, когда на пользовательском ПК с Виндовс 7 не установлен требуемый Сервис Пак 1, или отсутствует необходимое для данной ОС обновление платформы для Виндовс 7.
Попытки пользователя обновить свою систему через загрузку и запуск указанного Service Pack 1 с сайта Майкрософт (или обновления платформы Виндовс 7) обычно не дают какого-либо результата. Появляется табличка запуска процесса обновления, после чего указанный процесс может продолжаться часами без каких-либо изменений.
Подобная ситуация связана с некорректно работающей службой «Центр обновления Виндовс» (Windows Update) блокирующей установку необходимого апдейта платформы Виндовс 7 СП 1.
Данная дисфункция также часто идентифицируется кодом ошибки «g34», встречающейся на пользовательских ПК.
Для решения ошибки «Needs Windows 7 service Pack 1 Platform Update» необходимо выполнить ряд способов, которые я перечислю ниже.
Установите обновление платформы Виндовс 7 SP1
Поскольку в большинстве случаев на компьютерах пользователей установлена ОС Виндовс с SP1, то нам будет необходимо провести ряд шагов для установки затребованного системой апдейта платформы Виндовс 7. Выполните следующее:
- Скачайте обновление платформы Виндовс 7 с сайта Майкрософт. Перейдите по указанной ссылке, нажмите на «Скачать». Вы увидите два файла, с упоминанием x64 – для 64-битной ОС, и x86 – для 32-битной. Выберите файл, который соответствует вашей ОС, и скачайте его на ваш ПК (но не запускайте).
Выберите файл, соответствующий вашей системе Если вы не в курсе, какой разрядности ваша ОС (32 или 64), тогда нажмите сочетание кнопок Win+Pause, и в появившемся окне просмотрите значение параметра «Тип системы»;
- Временно отключите службу «Центр обновления Виндовс». Нажмите на Win+R, в появившейся строке введите services.msc и нажмите Enter. В открывшемся окне служб найдите службу «Центр обновления Виндовс», наведите на неё курсор, щёлкните ПКМ, и выберите «Остановить»;
- Запустите скачанный вами ранее файл обновления платформы Виндовс 7. Обычно его установка после остановленной ранее службы обновлений проходит без каких-либо проблем;
- Запустите нужную вам игру.
Установите Сервис Пак 1 для Виндовс 7
В случае, если ваша Виндовс 7 не имеет установленного Сервис Пак 1, тогда рекомендуется установить его с сайта Майкрософт. При этом он уже будет включать в себя необходимое «Обновление платформы Виндовс 7».
Переустановите игровую программу
Если вы выполнили перечисленные выше шаги, но ошибка продолжает появляться, рекомендуется переустановить саму игру. Часто это позволяет избавиться от ошибки g34 на вашем ПК.
Заключение
Сообщение «Needs Windows 7 service Pack 1 Platform Update» обычно возникает в ситуации отсутствия в системе необходимого обновления платформы Виндовс 7 SP1. Рекомендуется скачать и установить требуемое обновления (перед тем остановив Центр обновления Виндовс), что позволит исправить ошибку g34 на вашем компьютере.
Опубликовано Обновлено
The Window Platform Update version 1.0 for Windows 7, also known as Windows 6.1-KB2670838 enables improved features and performance on Windows 7 SP1 and Windows Server 2008 R2 SP1. Download these Platform Updates for Windows 32-bit and 64-bit platforms from the Microsoft Official server using the links listed at the bottom. Platform Update for Windows 7 v1.0 contains updates for Direct2D, DirectWrite, Direct3D, Windows Imaging Component (WIC), Windows Advanced Rasterization Platform (WARP), Windows Animation Manager (WAM), XPS Document API, the H.264 Video Decoder, and the JPEG XR codec.
Why do we need Platform Update for Windows 7?
This update for Windows 7 provides better features and performance on Windows 7 and Windows Server 2008. It is useful for technicians to have the Platform Update for Windows 7 as Windows 7 is nearing its expiration date. This update includes components such as Direct2D, DirectWrite, Direct3D, Windows Imaging Component (WIC), Windows Advanced Rasterization Platform (WARP), Windows Animation Manager (WAM), XPS Document API, the H.264 Video Decoder and the JPEG XR Codec. Download Windows 7 Platform Updates for 32-bit and 64-bit PC.
The following versions of Windows are supported by this knowledge Base update:
Windows 7 Service Pack 1, Windows Server 2008 R2 SP1, Windows 7 SP1, and Windows Server 2008 R2 SP1
Technical details:
- Title: Platform Update for Windows 7 & Windows 8 Server R2 SP1
- Developer: Microsoft
- Website: www.microsoft.com
- Version: 1.0
- Requirements: Windows 7, 8
- License: Freeware
- Published on: February 5, 2016
- File size: 5.64 MB (32-bit) and 11.3 MB (64-bit)
DOWNLOAD (32-bit, Size: 5.6 MB)
Or
DOWNLOAD (64-bit, Size: 11.3 MB)
How to install Platform Update for Windows 7:
After downloading the required version of Windows 7 Platform Update, double-click on it to install it on your PC. Then follow the simple installation steps. You need to restart the PC after installing the Platform Update or Windows 6.1-KB2670838. So, save and close all the running applications before installing this update.
Platform Update for Windows 7