Важно:
Уведомление о прекращении поддержки WD My Book Live!
Описание
My Book Live и My Book Live Duo не обнаруживаются в сети Windows 10 и более поздних версий.
Windows 10 и выше не являются поддерживаемыми и проверенными операционными системами для My Book Live и My Book Live Duo.
Список совместимых операционных систем см. в ID ответа 15079: My Book Live и Duo: поддерживаемые операционные системы
Функция «Обзор сети» отключена в Windows 10 версии 1709 и выше.
Поддержка общего доступа к файлам SMB 1.0/CIFS отключена в Windows 10 Windows 10 Fall Creators Update версии 1709 и выше.
Служба обозревателя компьютеров использует протокол SMB 1.0 для заполнения сетевого узла проводника Windows (также известного как «сетевое окружение»). Этот устаревший протокол давно устарел, не выполняет маршрутизацию и имеет ограниченную безопасность. Поскольку служба не может работать без SMB 1.0, она удаляется при отключении SMB 1.0.
Важно: Изменение не ограничивается продуктами WD.
Подробнее см. в Статье Microsoft SMBv1 не установлен по умолчанию в Windows 10 Fall Creators Update и Windows Server версии 1709
Разрешение
Важно:
Поскольку Windows 10 не является поддерживаемой операционной системой для использования с My Book Live и My Book Live Duo, следующие шаги выполняются по вашему усмотрению и могут решить или не решить вашу проблему.
Тема | Инструкции |
---|---|
Вариант № 1: включить службы обнаружения функций в Windows 10 | Нажмите здесь для получения инструкций |
Вариант № 2: включить поддержку общего доступа к файлам SMB 1.0/CIFS в Windows 10 | Нажмите здесь для получения инструкций |
Вариант №3 Подключиться напрямую к компьютеру | Нажмите здесь, чтобы получить инструкции |
Вернуться к началу
0 / 0 / 1 Регистрация: 20.07.2017 Сообщений: 75 |
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10.09.2018, 18:58. Показов 11202. Ответов 3
Доброго времени суток! Надеюсь со своей темой касаемо сетевого хранилища я обратился в нужный раздел. Суть моей проблемы заключается в том, что данное устройство (WD MY BOOK live Duo) подключено к роутеру исправным кабелем, на самом аппарате горит светодиод ярким зеленым цветом, сигнализируя о том, что все работает в штатном режиме, но тем не менее подключиться к нему не представляется возможным. Программа, которая идет к сетевому хранилищу не может отыскать его в сети, в настройках роутера я открыл карту сети, где отображаются все подключенные к роутеру девайсы, однако в этом списке моего сетевого хранилища я так же не отыскал. Компьютер и хранилище подключены к одному маршрутизатору. Как при таких условиях, успешно подключиться к хранилищу и пользоваться им с миром? Надеюсь на ваш скорый ответ.
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Модератор 23558 / 13207 / 2305 Регистрация: 23.11.2016 Сообщений: 66,328 Записей в блоге: 31 |
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11.09.2018, 08:22 |
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покрутите его со всех сторон. возможно, там на нём где-то написан адрес или айпи. еще — попробуйте подключить хранилище прямо к компу, а не к свичу. Добавлено через 1 минуту
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0 / 0 / 1 Регистрация: 20.07.2017 Сообщений: 75 |
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11.09.2018, 14:27 [ТС] |
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kumehtar, напрямую к компьютеру, как я понял через сетевой кабель? или же через USB ? дело в том, что ранее я уже пытался подключить его напрямую, однако это не сработало. На тушке хранилища написан его MAC адрес, на странице управления роутером устройства с данным адресом не обнаружено. В плане назначения адреса, тут я дилетант и данный момент не знаю как проверить и исправить.
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Модератор 23558 / 13207 / 2305 Регистрация: 23.11.2016 Сообщений: 66,328 Записей в блоге: 31 |
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11.09.2018, 14:44 |
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Albatrosso,
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BobArch2
- BronzeLounger
- Posts: 1237
- Joined: 25 Jan 2010, 22:25
- Location: Pickering, Ontario, Canada
My Book Live or Duo Not Detected on Windows 10 Network
A few months ago my NAS drive (Western Digital My Book Live) would not appear in File Explorer. Not a serious issue since I had a task bar app (WD Quick View) that I could open and instruct it to open the access to the NAS unit. Then two days ago after an auto update to the WD software, the Quick View function facility disappeared. Meaning I could not access the NAS unit. And attempting to access the unit by copying files to it via RoboCopy would fail.
Initially I thought that the 5 year old was failing and would need replacement.
A bit of research found this article. All is well with the world and I saved myself some $$$ by not having to replace the NAS.
The article linked above indicates that the issue is not limited to WD products.
Regards,
Bob
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StuartR
- Administrator
- Posts: 12439
- Joined: 16 Jan 2010, 15:49
- Location: London, Europe
Re: My Book Live or Duo Not Detected on Windows 10 Network
Post
by StuartR »
I had a very similar problem with the Scanner on my HP Multifunction printer. I had to enable «SMB 1.0/CFS File sharing support» before it would work.
This is a pity as this is an old and not very secure protocol, which is exploited by Petya ransomware, and others.
My Book Live is one of the best solutions that you can possibly get out there. It is basically a product from Western Digital that makes data storage and sharing a wholly enhanced experience for you over any network that you might be using.
Basically, My Book Live is the next generation of network shared SSD, that you can use to share the data across your network and keep it secure. These My Book Live storage mediums are pretty easy to configure as well as using them is convenient as well. You just have to install them right, and you will be able to enjoy the best possible experience.
If you are unable to access your My Book Live on your network, that could be caused due to a number of reasons and you will need to cross check them all in order to make sure that you can get access to My book Live and the storage it holds on your network. A few things that you will need to consider if you are having any sort of problems with My Book Live are:
1) Map it properly
It goes without saying that all the storage devices such as My Book Live that you might intend on using on your network needs to be mapped properly. You can get all the documents on their website with proper configuration and instructions to map the storage on your devices and the network you are using.
It might take a bit of configuration and networking insight for you to make it happen, and you will need to ensure that you are getting all the IP Addresses, mapping addresses and more.
You will also need to change the security and access options on your devices and the network for your WD network drive to be working in the right order. This will help you properly in making sure that you are not getting any sort of errors and the My Book Live will be accessible over the network you are using without causing you any trouble.
2) Update the Firmware
All the My Book Live versions and devices use firmware of their own to work as they are basically network drives. So, if you are unable to access it on your network or having some sort of errors or difficulties with the drive, you will have to ensure that you are checking on the firmware version and ensure that you are using the latest firmware for your My Book Live drive to be accessible on your network.
It is pretty easy to sort out and you don’t have to go through much trouble in order to make it all work for you. All you will need to do is check the My Book Live or Western Digital website and you will be able to download all the firmware versions for all their devices there.
Just download and install the latest version of firmware for your My Book Live and then restart the devices once again. That is going to help you out perfectly and you will not have to worry about any of these errors or problems with your My Book Live again on the network that you are using.
3) Allow it through Firewall
Another possible reason for you to be facing this problem on your network is that your firewall might be blocking it. This occurs mostly on the corporate addresses and you will have to ensure that you are not letting the firewall go unchecked if you are facing this sort of errors with the My Book Live on the network you are using.
You will have to allow the My Book Live through your network, and not only that but you will also have to check with the network administrator of your organization and ask them to configure any encryptions or mapping on the network that you are trying to use the My book Live with.
Sometimes, Windows 10 turns of access to unsecured devices by default as well and you need to deal with that as well by making sure to check the permissions on your windows and allow access to unsecured drives as well on your local network to get the problem sorted out for you.
Windows 10: Can no longer access WD MyBookLive through «This PC» on Windows 10.
Discus and support Can no longer access WD MyBookLive through «This PC» on Windows 10. in Windows 10 Network and Sharing to solve the problem; Since the latest major Windows 10 update, I can no longer access my Western Digital MyBookLive through «This PC». There are also other problems…
Discussion in ‘Windows 10 Network and Sharing’ started by SAGB — MCET, Feb 9, 2020.
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Can no longer access WD MyBookLive through «This PC» on Windows 10.
Since the latest major Windows 10 update, I can no longer access my Western Digital MyBookLive through «This PC». There are also other problems associated with this issue.
I can create «Network Locations» to the shared folders but there are file size restrictions when using this method. I can no longer copy back any stored ISO images from the drive and get an error saying the file is too large.
I can no longer mount ISO images from my «MyBookLive» of my software installation disks.
I am very frustrated and am considering going back to the old Creators Edition of Windows 10.
How can I fix these problems?
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No longer can access folder off of WD Network Drive
I mistakenly changed the security settings for a specific folder on my WD LiveBook network drive through windows explorer by right clicking on the folder, going to security tab and removing all groups / users attached to the folder. Now I can no longer
access the drive no matter what I try. I get the following error:Network Error
Windows cannot access \\MYBOOKLIVE\Folder_Name
You do not have permission to access \\MYBOOKLIVE\Folder_Name. Contact your network administrator to request access.
For more information about permissions, see Windows Help and Support.
I have go back to the folder and tried to re-establish user rights to the folder through the security tab, but the security tab no longer shows up, or if is does, states I do not have permission to add users. I have also gone out to the WD live Access
and changed the security setting there to be completely open. Still no luck. 3 hrs on the phone with Microsoft and not dice. Help! -
After the last major Windows 10 update, my computer can no longer access MyBookLive NAS.
After the last major Windows 10 update, my computer stopped being able to access my Western Digital MyBookLive NAS.
I can create network location links under «This PC» as long as I specify a specific folder on the MyBookLive, but I can no longer access the main folder location of «\\MyBookLive\».
I checked my settings under «Turn Windows Features on or off» and the SMB settings were disabled after the update. I turned them back on, and no difference, it still will not access anything on the NAS without creating links to specific folders and entering
a user name and password. I did not have to do that before.What can I do to fix this?
This is the error I get:
—————
Windows cannot access \\MyBookLive\
Check the spelling of the name. Otherwise, there might be a problem with your network. To Try to identify and resolve network problems, click Diagnose.
—————
Issue found
The remote device or resource won’t accept the connection.
Contact your network administrator
—————
The device or resource (MyBookLive) is not set up to accept connections on port «The File and printer sharing (SMB)».
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Can no longer access WD MyBookLive through «This PC» on Windows 10.
Windows 10 Tweaks
Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.
Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:
- Open a new Explorer window.
- Click View in the ribbon.
- Click Options.
- Under General, next to “Open File Explorer to:” choose “This PC.”
- Click OK
credit to Lifehacker.
Can no longer access WD MyBookLive through «This PC» on Windows 10.
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