Unsupported graphics card windows 10

Outdated GPU drivers might cause this error

by Tashreef Shareef

Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from… read more

Updated on July 21, 2022

Fact checked by
Alex Serban

After moving away from the corporate work-style, Alex has found rewards in a lifestyle of constant analysis, team coordination and pestering his colleagues. Holding an MCSA Windows Server… read more

Epic Games launcher unsupported graphics card error usually occurs due to corrupted launcher files or Windows incompatibility.
Try to update your GPU and display driver if using an integrated GPU to fix the error.
Forcing the app to open with the OpenGL application programming interface has fixed the error on Windows 7 computers.
Additionally, use the built-in repair tool or clean install Epic Games Launcher to fix the error as described below.

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Epic Games launcher is required to launch and play popular games from the developer, such as Fortnite. However, for some users, opening the launcher shows an unsupported graphics card error.

In some other cases, users can’t access their accounts for other reasons.

Epic Games has acknowledged the error on the Windows 7 system. However, it can occur on newer versions of Microsoft OS, including Windows 11 and 10. The reason for the error includes corrupted game files and incompatibility problems.

No matter if you’re experiencing a graphics card error or a process error when trying to access your Epic Games account, it is frustrating nonetheless.

If you are stuck with this error, this is the article you need. In this article, we have listed a few troubleshooting steps to help you fix the Epic Games launch unsupported graphics card error.

Why is my graphics card unsupported?

Normally, any graphics card, including the iGPUs, should work well on Epic Games without any problem. But, if you see that the GPU is unsupported, it may be because of any of the following things:

Outdated version of graphics driver.
The graphics model is very old that it cannot handle simple tasks on a modern OS.
Internal system error on Epic Games or Windows.
Third-party software conflict.

What graphics card do you need for Epic Games?

Any dedicated graphics card or onboard graphics card released within the last few years that support DirectX 9.0 should work with Epic Games. It means you must use at least NVIDIA Geforce 7800 (512MB) or AMD Radeon HD 4600 (512MB), or Intel HD 4000 to get proper experience from Epic Games.

Please ensure your card meets the minimum requirement. Otherwise, you will end up seeing messages like the following:

There is a problem with your graphics card

Fortunately, you can easily solve this problem by following the solutions in the next part of our article.

How do I fix my Epic Game unsupported graphics card?

1. Update GPU drivers

1.1. Update manually

Open the Start Menu, type device manager, and hit enter to open it.
Find the graphics driver under the Display adapters section.
Right-click on it and click on Update Driver.
Select Search automatically for drivers and follow on-screen instructions.

1.2 Update using third-party tools (Recommended)

For many users, disabling their dedicated GPU and then opening the Epic Games launcher has resolved the issue. Enabling the dedicated GPU again results in the unsupported graphics card error.

If you are in the same boat, this could be due to a graphic card driver glitch. Try updating your GPU to the latest version using a third-party tool to resolve the issue. Whether it is NVIDIA or AMD GPU, such tools will indeed help.

While you can manually update the GPU and display driver, driver updater utilities like DriverFix can help you automate this process.

The software can handle all your drivers automatically, installing new drivers and updating the old ones to optimize the PC performance.

You should therefore fix your driver-related issues with such a practical tool, plus enhance the system performance by getting the latest version of your GPU driver.

Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. If you are having troubles fixing an error, your system may be partially broken.
We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.
Click here to download and start repairing.

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Please note that if you face an unsupported graphics card issue with the Epic Games launcher on VirtualBox, make sure you have installed all the necessary components and updated the VB GPU according to the official instructions.

2. Force open the launcher with OpenGL

Go to Windows Task Manager by pressing CTRL + ALT + Del on the keyboard.
Find the EpicGameLauncher process, select it and click on End task as shown in the screenshot.
Right-click on the Epic Games Launcher shortcut on your desktop and go to Properties.
In the Shortcut tab, add -opengl at the end of the entry on the Target box, as shown in the screenshot.
Click Apply and OK to save the changes.

This modification will force the launcher to open with compatibility settings. Try to launch the launcher and check if the unsupported graphics card error is resolved.

3. Boot in Clean Boot mode to find third-party software conflict

Start in Clean Boot mode

Press the Windows key + R to open Run.
Type msconfig and click OK. This will open the System Configuration window.
Open the Services tab in the System Configuration window.
Check Hide all Microsoft services and click the Disable All button.
Go to Task Manager again.
Go to the Startup tab.
Disable all the apps-enabled startups, one by one as shown in the screenshot.
In the System Configuration window, click Apply and OK to save the changes.
Click the Restart Now button when the prompt appears.

Your PC will now restart in Clean Boot mode. In Clean Boot, the PC starts with only essential Windows services and all the other third-party services disabled.

This helps determine if a third-party software installed on your system is causing conflict and triggering the unsupported graphics card error.

For troubleshooting, launch the Epic Games launcher and check if the error persists. If not, you may have a third-party app that is triggering the error due to some issues. Apps like ActivInspire, Duet, and other display-related and screen-sharing apps are the known causes of this error.

Uninstall third-party apps

Press the Windows key + R.
Type appwiz.cpl and click OK.
Locate apps like Duet or ActivInspire and click Uninstall. Confirm the action to remove the app.

After the app is uninstalled, restart your PC and check for any improvements. The usual suspects for this error are programs that work with your display.

4. Repair Epic Games Launcher

Click on Start and search for control.
Click on the Control Panel from the options.
Go to Programs.
Click on Programs and Features.
Locate and select the Epic Games Launcher from the list.
Click the Repair button on the top left corner.
Follow on-screen instructions to find and fix issues with the launcher.

Once the repair is complete, relaunch Epic Games Launcher and check if the error is resolved.

5. Install Platform Update for Windows 7

Go to Microsoft Download Center for Platform Update for Windows 7 page.
Choose your language and click the Download button.
Choose the installer depending on your operating system, such as 32-bit or 64-bit, and click Next.
The download will begin. Once complete, run the downloaded installer and follow on-screen instructions to install the update for your Windows 7 PC.

After installing the update, restart your PC. After the restart, relaunch Epic Games Launcher and check if the error unsupported graphics card is resolved.

Make sure to remove the -OpenGL from the launcher shortcut target line if you have installed the Windows Platform update.

6. Uninstall Epic Games Launcher

In Control Panel, Go to Programs and Features like before.
Locate and click on the Epic Games Launcher. Click on Uninstall.
Click Yes and then follow on-screen instructions to uninstall the program.

Once uninstalled, restart your PC. After the restart, download and install the latest version of Epic Games Launcher. Launch the app and check if the unsupported graphics card error is resolved.

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How do I run Epic Games in compatibility mode?

Go to Epic Games Launcher shortcut properties as mentioned in method 2.
Go to the Compatibility tab.
Check Run this program in compatibility mode for and choose an OS that you prefer.
Click on Apply and OK.

After doing the above things, you can launch the Epic Games. It will run in compatibility mode for the operating system you have selected.

Usually, this error can occur due to various reasons mentioned in the first part of this article. The above methods will help you to fix Epic Games unsupported graphics card error on Windows 10, 11, or even 7.

If you know any other better methods that can help others, let us know in the comment box.

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Ключевые слова:
#Epic Games #Решение

[Решено] Epic games unsupported graphics card

Решение ошибки Unsupported Graphics Card при запуске клиента Epic Games. Текст ошибки — There is a problem with your graphics card. Please ensure your card meets the minimum system requirements and that you have the latest drivers installed.

В один прекрасный момент запустил клиент Epic Games и получил ошибку Unsupported Graphics Card. После нажатия на «ок» запуск прекращался. И так бесконечно. Нашел способ и сначала он помогал — дописать в поле Объект в свойствах ярлыка -OpenGL. Но хоть Epic Games и работал, но обновление клиента не предоставлялось возможным, потому что ошибка снова стала вылетать, но уже после закрытия клиента.

Данную ошибку помогло исправить небольшое обновление Windows 7. Скачиваем с нашего сайта или сайта Microsoft. Запускаем скачанный файл и жмем Да.

Дожидаемся, когда полоска прогресса установки заполнится и жмем Перезагрузить сейчас.

При загрузке windows придется немного подождать, пока обновление не установится до конца. Пробуем запустить Epic Games. Всё должно работать без нареканий.

Если на каком-то из этапов у вас возникли проблемы, пишите нам в группу. Надеемся, что статья вам помогла))

Программа запуска Epic Games необходима для запуска и воспроизведения популярных игр от разработчика, таких как Fortnite. Однако у некоторых пользователей открытие программы запуска показывает ошибку неподдерживаемой видеокарты.

В некоторых других случаях пользователи не могут получить доступ к своим учетным записям по другим причинам.

Epic Games признала ошибку в системе Windows 7. Однако это может произойти в более новых версиях ОС Microsoft, включая Windows 11 и 10. Причиной ошибки являются поврежденные файлы игры и проблемы несовместимости.

Независимо от того, сталкиваетесь ли вы с ошибкой видеокарты или ошибкой процесса при попытке доступа к своей учетной записи Epic Games, это все равно расстраивает.

Если вы застряли с этой ошибкой, эта статья вам нужна. В этой статье мы перечислили несколько шагов по устранению неполадок, которые помогут вам исправить ошибку Epic Games при запуске неподдерживаемой видеокарты.

Почему моя видеокарта не поддерживается?

Обычно любая видеокарта, включая iGPU, должна без проблем работать в Epic Games. Но если вы видите, что графический процессор не поддерживается, это может быть связано с одной из следующих причин:

Устаревшая версия графического драйвера.
Графическая модель настолько старая, что не справляется с простыми задачами на современной ОС.
Внутренняя системная ошибка в Epic Games или Windows.
Конфликт стороннего ПО.

Какая видеокарта нужна для Epic Games?

Любая выделенная видеокарта или встроенная видеокарта, выпущенная за последние несколько лет и поддерживающая DirectX 9.0, должна работать с Epic Games. Это означает, что вы должны использовать по крайней мере NVIDIA Geforce 7800 (512 МБ), AMD Radeon HD 4600 (512 МБ) или Intel HD 4000, чтобы получить надлежащие впечатления от Epic Games.

Убедитесь, что ваша карта соответствует минимальным требованиям. В противном случае вы увидите сообщения, подобные следующим:

Проблема с вашей видеокартой

К счастью, вы можете легко решить эту проблему, следуя решениям в следующей части нашей статьи.

Как исправить неподдерживаемую видеокарту Epic Game?

1. Обновите драйверы графического процессора

1.1. Обновить вручную

Откройте меню «Пуск», введите «Диспетчер устройств» и нажмите Enter, чтобы открыть его.
Найдите графический драйвер в разделе «Адаптеры дисплея».
Щелкните его правой кнопкой мыши и выберите «Обновить драйвер».

Выберите Автоматический поиск драйверов и следуйте инструкциям на экране.

1.2 Обновление с помощью сторонних инструментов (рекомендуется)

Для многих пользователей отключение их выделенного графического процессора, а затем открытие программы запуска Epic Games решило проблему. Повторное включение выделенного графического процессора приводит к ошибке неподдерживаемой видеокарты.

Если вы находитесь в одной лодке, это может быть связано с ошибкой драйвера графической карты. Попробуйте обновить графический процессор до последней версии с помощью стороннего инструмента, чтобы решить проблему. Будь то графический процессор NVIDIA или AMD, такие инструменты действительно помогут.

Хотя вы можете вручную обновить графический процессор и драйвер дисплея, утилиты для обновления драйверов, такие как DriverFix, могут помочь вам автоматизировать этот процесс.

Программное обеспечение может автоматически обрабатывать все ваши драйверы, устанавливая новые драйверы и обновляя старые для оптимизации производительности ПК.

Поэтому вам следует исправить проблемы, связанные с драйверами, с помощью такого практичного инструмента, а также повысить производительность системы, установив последнюю версию драйвера графического процессора.

Обратите внимание: если вы столкнулись с проблемой неподдерживаемой видеокарты в программе запуска Epic Games на VirtualBox, убедитесь, что вы установили все необходимые компоненты и обновили графический процессор VB в соответствии с официальными инструкциями.

2. Принудительно откройте программу запуска с помощью OpenGL.

Перейдите в диспетчер задач Windows, нажав CTRL+ ALT+ Delна клавиатуре.
Найдите процесс EpicGameLauncher, выберите его и нажмите «Завершить задачу», как показано на скриншоте.

Щелкните правой кнопкой мыши ярлык программы запуска Epic Games на рабочем столе и перейдите в «Свойства».
На вкладке «Ярлык» добавьте -opengl в конце записи в поле «Цель», как показано на снимке экрана.

Нажмите «Применить» и «ОК», чтобы сохранить изменения.

Эта модификация заставит лаунчер открываться с настройками совместимости. Попробуйте запустить лаунчер и проверьте, устранена ли ошибка неподдерживаемой видеокарты.

3. Загрузитесь в режиме чистой загрузки, чтобы найти конфликт стороннего программного обеспечения.

Запустите в режиме чистой загрузки

Нажмите клавишу Windows + R, чтобы открыть «Выполнить».
Введите msconfig и нажмите OK. Это откроет окно конфигурации системы.

Откройте вкладку «Службы» в окне «Конфигурация системы».
Установите флажок «Скрыть все службы Microsoft» и нажмите кнопку «Отключить все ».

Снова зайдите в диспетчер задач.
Перейдите на вкладку «Автозагрузка».
Отключите все запуски приложений, один за другим, как показано на снимке экрана.

В окне «Конфигурация системы» нажмите «Применить» и «ОК», чтобы сохранить изменения.
Нажмите кнопку «Перезагрузить сейчас», когда появится приглашение.

Теперь ваш компьютер перезагрузится в режиме чистой загрузки. При чистой загрузке ПК запускается только с основными службами Windows и отключенными всеми другими сторонними службами.

Это помогает определить, вызывает ли стороннее программное обеспечение, установленное в вашей системе, конфликт и вызывает ошибку неподдерживаемой видеокарты.

Для устранения неполадок запустите программу запуска Epic Games и проверьте, сохраняется ли ошибка. Если нет, возможно, у вас есть стороннее приложение, которое вызывает ошибку из-за некоторых проблем. Известными причинами этой ошибки являются такие приложения, как ActivInspire, Duet и другие приложения, связанные с отображением и совместным использованием экрана.

Удалить сторонние приложения

Нажмите клавишу Windows + R.
Введите appwiz.cpl и нажмите OK.
Найдите такие приложения, как Duet или ActivInspire, и нажмите «Удалить». Подтвердите действие по удалению приложения.

После удаления приложения перезагрузите компьютер и проверьте наличие улучшений. Обычными подозреваемыми в этой ошибке являются программы, которые работают с вашим дисплеем.

4. Восстановить программу запуска Epic Games

Нажмите «Пуск» и найдите элемент управления.
Нажмите на панель управления из вариантов.
Зайдите в Программы.

Нажмите «Программы и компоненты».
Найдите и выберите программу запуска Epic Games из списка.
Нажмите кнопку Восстановить в левом верхнем углу.

Следуйте инструкциям на экране, чтобы найти и устранить проблемы с программой запуска.

После завершения восстановления перезапустите программу запуска Epic Games и проверьте, устранена ли ошибка.

5. Установите обновление платформы для Windows 7.

Перейдите на страницу Microsoft Download Center для обновления платформы для Windows 7.
Выберите свой язык и нажмите кнопку «Загрузить».

Выберите программу установки в зависимости от вашей операционной системы, например 32-разрядную или 64-разрядную, и нажмите «Далее».
Загрузка начнется. После завершения запустите загруженный установщик и следуйте инструкциям на экране, чтобы установить обновление для ПК с Windows 7.

После установки обновления перезагрузите компьютер. После перезагрузки перезапустите Epic Games Launcher и проверьте, устранена ли ошибка неподдерживаемой видеокарты.

Обязательно удалите -OpenGL из целевой строки ярлыка запуска, если вы установили обновление платформы Windows.

6. Удалите программу запуска Epic Games.

В Панели управления перейдите в «Программы и компоненты», как и раньше.
Найдите и нажмите на программу запуска Epic Games. Нажмите «Удалить».

Нажмите «Да» и следуйте инструкциям на экране, чтобы удалить программу.

После удаления перезагрузите компьютер. После перезагрузки загрузите и установите последнюю версию Epic Games Launcher. Запустите приложение и проверьте, устранена ли ошибка неподдерживаемой видеокарты.

Как запустить Epic Games в режиме совместимости?

Перейдите к свойствам ярлыка программы запуска Epic Games, как указано в способе 2.
Перейдите на вкладку «Совместимость».
Установите флажок Запустить эту программу в режиме совместимости и выберите предпочитаемую ОС.

Нажмите «Применить» и «ОК».

После выполнения вышеуказанных действий вы можете запустить Epic Games. Он будет работать в режиме совместимости с выбранной вами операционной системой.

Обычно эта ошибка может возникать по разным причинам, упомянутым в первой части этой статьи. Вышеуказанные методы помогут вам исправить ошибку неподдерживаемой видеокарты Epic Games в Windows 10, 11 или даже 7.

Если вы знаете какие-либо другие лучшие методы, которые могут помочь другим, сообщите нам об этом в поле для комментариев.

How do I fix an unsupported graphics card?

Solution 2: Enable your graphics cardOpen Device Manager on your computer.Double click Display adapters to expand it. Then right click on your graphics card to select Enable device. Restart your computer, and launch the game again to see if it works.

Does my graphics card support Windows 10?

On Windows 10, you can check your GPU information and usage details right from the Task Manager. Right-click the taskbar and select Task Manager or press Windows+Esc to open it. Click the Performance tab at the top of the windowif you don’t see the tabs, click More Info. Select GPU 0 in the sidebar.

How do I enable my graphics card in Windows 10?

Press Windows Key + X, and select Device Manager. Locate your graphic card, and double click it to see its properties. Go to the Driver tab and click the Enable button. If the button is missing it means that your graphics card is enabled.

Does my graphics card support DirectX 11?

How to check if your graphics card supports DirectX 11. To check which version of DirectX you’re running, open the search bar in your Windows Start Menu and search for dxdiag. This will run the DirectX Diagnostic Tool, which will tell you quite a bit about your system.

Does DirectX 11 improve FPS?

DX11 manages 19 fps, while DX12 is more than 60% faster at 33 fps — at the same power consumption. In both cases, the lower power consumption and higher frame rates are achieved by reducing CPU overhead — which is the main purpose of DirectX/Direct3D 12, AMD’s Mantle, OpenGL NG, and Apple’s Metal.

How do I force a game to run DirectX 11?

Forcing dx11 how to | Forums Find the game and right-click it, then select Properties. Under the General Tab, click Set Launch Options and a dialog box will appear. Type in the dialox box at the end of the target string -force-d3d11 and click OK. Close the Properties window.

How do I change DirectX 12 to directx 11?

Open “GameUserSettings. ini” in a word processor like Notepad, and then find the following setting “PreferredGraphicsAPI=DX12PreferredGraphicsAPI=DX12”. Change “DX12” to “DX11” and then save and exit the file. After this, Borderlands 3 should boot in DirectX 11 mode.

How do you fix your graphics card does not support DirectX 11 features?

This is a common error and you can fix “Your graphics card does not support DirectX 11 features” error….Try these fixesMake sure to meet the minimum requirements.Install the latest patch.Update your graphics card driver.Update DirectX in your computer.

How do I change from DirectX 12 to 11?

Log into the game to character select and open the Options menu. Click “Graphics” on the right. Click the drop-down next to “Graphics Hardware Level” and choose either DirectX 9, 10 or 11 mode.

Do I need DirectX 11 if I have directx 12?

Do I need to install DirectX 11 for any reason? If you need any DirectX components for a game, the game will install this for you these days. You don’t really need to worry about the DirectX version. And, typically you can use newer versions of DirectX to run things that require older versions.

Is DirectX 11 or 12 better?

A major difference between the two APIs is that DX12 is more low-level than DX11, meaning that DX12 gives developers more fine-grained control of how their game interacts with your CPU and GPU. This is a double-edged sword: DX12 comes with fewer guardrails but gives developers more power and flexibility.

Can you install DirectX 11 on Windows 10?

DirectX 11.0 is supported in Windows 10, Windows 8, and Windows 7. Support for Windows Vista is available but only after installing the Platform Update for Windows Vista. DirectX 10 is supported in Windows 10, Windows 8, Windows 7, and Windows Vista.

Does Windows 10 have DirectX?

DirectX is part of Microsoft Windows. Windows 7 includes DirectX 11, and Windows 10 includes DirectX 12. When developers are developing games, they choose the DirectX versions they want to target.

How do I know if my computer supports DirectX 11?

To use the DirectX Diagnostic Tool to determine the version of DirectX that is installed on your computer, follow these steps:Click Start, and then click Run.Type dxdiag, and then click OK.On the System tab, note the version of DirectX that is displayed on the DirectX Version line.

Do I need to install DirectX on Windows 10?

You don’t need to install DirectX12 on Windows 10 because Windows 10 comes with Pre-installed DirectX12 APIs. You just need to open any game title which requires or supports DirectX12 and then you can go in the in-game Visual/Display Settings and change the DirectX version to DirectX12.

How do I install DirectX on Windows 10?

2:24Suggested clip 117 secondsHow To Install DirectX Graphics Tools on Windows 10 – YouTubeYouTubeStart of suggested clipEnd of suggested clip

Is DirectX safe to download?

Yes, it’s safe. In fact some games require it, especially older titles, and may refuse to run, crash, etc if it’s not present. I actually recommend that you definitely install DX9 if you’re a gamer. Download the file from Microsoft that is called ‘dxwebsetup.exe’.

How do I activate DirectX?

Ensure that DirectX is enabled for DirectDraw and Direct3D by performing the following steps:Start the DirectX configuration utility by going to Start, Run, then typing dxdiag.exe.Select the Display tab.Ensure that both DirectDraw Acceleration and Direct3D Acceleration are Enabled; if they aren’t, click Enable.

What DirectX do I have?

To check which version of DirectX is on your PC using the DirectX Diagnostic Tool, select the Start button and type dxdiag in the search box, then press Enter. In the DirectX Diagnostic Tool, select the System tab, then check the DirectX version number under System Information.

What is DirectX do?

Microsoft DirectX is a collection of application programming interfaces (APIs) for handling tasks related to multimedia, especially game programming and video, on Microsoft platforms. Direct3D is also used by other software applications for visualization and graphics tasks such as CAD/CAM engineering.

Graphics card is one of the most important components of your computer hardware that enables the rendering of every pixel you see on the display. It allows quality display when you navigate through the computer, running applications and playing games. In this article, we will explain how to fix various graphics card issues in Windows 10 computer.

Related: How to change touchpad scroll direction in Windows and Mac?

If the graphics card is not working properly, you may experience a range of problems including:

Lagging when running graphics intensive apps or playing games
Black or blue screen
Distorted or stretched display

If you are experiencing problems with the graphics card in Windows 10, you can try the following solutions to resolve the issue.

Method 1: Resolving Graphic Card Driver Problems

Driver issues including corrupt, outdated or incompatible drivers could be the cause of Graphics card issues. Thus, fixing the driver issue will restore the device to its working condition.

#1: Updating Graphics Card Drivers

Right click the Windows Start button or press “Win + X” on the keyboard.
Select “Device Manager” from the resulting menu to access the installed drivers.

Open Device Manager

Look for the “Display Adapters” and click the arrow to expand the option.
Right click the specific graphics card drivers and click on “Properties”.

Device Properties

Go to the “Driver” tab and click the “Update Driver” button on the pop-up window.

Update Driver

Select the option to search for updated drivers automatically or select the manual update option if you have the drivers downloaded and saved on your computer storage.

Update Option

Windows will search and install the updated drivers. Click the “Close” button and restart the computer.

Updated Driver

#2: Check and Enable Device

Sometimes the graphics card may fail because it has been disabled in the Device Manager.

Right click on the display adapter drivers and check if the device is disabled.
Click the “Enable device” option to enable the graphics card.
If you find “Disable device” on the menu, it means that the device is already enabled.

Enable Device

#3: Roll Back the Drivers to a previous stable version

If you experience graphics card issues after updating drivers, rolling back the drivers to a previous version may resolve the problem.

Right click the display adapter drivers and select “Properties”.
On the “Driver” tab, click the “Roll Back Driver” button to restore the device to its previous working state.

Roll Back Driver

Related: How to fix webcam issues in Windows computer?

#4: Updating Graphics Card Drivers through Windows 10 Updates

Windows updates can solve a number of issues including Graphics card drivers.

Press the “Win + I” keys to open the Windows 10 Settings and click the “Update & Security” option.

Windows Settings

Under the “Windows Update”, click the “Check for updates” button on the center pane.

Update Windows

Once Windows finds and displays available updates, choose the option to download and install options. This will update all Windows features including device drivers.

#5: Uninstall Recent Windows Update

If the graphics card stopped working after installing Windows update, uninstalling the update may help to resolve the problem.

Under “Windows update” settings, select “view update history”.

Update History

Click the “Uninstall updates” link on the resulting window.

Uninstall Updates

From the list of updates, select the recent update that could have led to the problem and click the “Uninstall” button.

Uninstall

Restart your computer and check if the problem disappears.

Method 2: Adjusting Display Settings

Changing some display settings in Windows 10 may resolve some of the graphics card related issues.

#1: Adjusting Graphics Settings

You can try to adjust the graphics settings especially if you experience display problems when running a specific application or game.

Press the “Win + I” keys to access the settings window and then select “System” settings.
Scroll down the options under “Display” and click the “Graphic settings” link at the bottom.

Graphic Settings

Choose the app that causes the display issue and click the add button.
Once added, click the app and select “Options” to expand the graphic preferences.
On the resulting pop-up window, check your preferred settings and click the “Save” button.

Graphics Preference

#2: Changing the Display Settings

Under the “Display” settings, click the “Advanced display settings” link at the bottom of the list.

Display Settings

Click the “Display adapter properties for Display” link at the bottom of the resulting window.

Adapter Properties

On the pop-up window that appears, under the “Adapter” tab, click “List All Modes”.

Adapter Modes

From the resulting list, select the option that matches your screen resolution and then click the “Ok” button.

Select Mode

#3: Using Cmd to Enable GPU in BIOS

Search for “Cmd” on the Windows search bar and select the option to “Run as administrator”.

Open Cmd

Type “bcdedit /set pciexpress forcedisable” on the command Prompt window and press the “Enter” key on keyboard.

Cmd Command

You will get a confirmation once the operation has been executed successfully.

Notification

Related: What is Windows Sandbox and how to use it?

Method 3: Basic Troubleshooting

Graphics card problems can result from several issues that can be fixed with simple troubleshooting.

#1: Check and Fix Graphics Card Connections

Check whether the graphics card is seated correctly in its PCI slot and if not slot the card into the PCI and screw it firmly.
Ensure that any power connectors are clipped into the unit.
Power on the computer and check if the issue has been fixed.

#2: Confirm that the monitor is working properly

Some display issues may not be connected to the graphics card but a problem with the monitor.
Ensure that the monitor is properly connected and fix any loose connections.
You can test with a different monitor, and if the problem disappears, you may need to replace your monitor.

#3: Replace the Graphics Card

If your graphic card is worn out or damaged beyond repair, none of the above solutions will work.
Visit a computer store and purchase a modern graphics card for your PC.
Replace the old graphic card and install the drivers for the new hardware.

Wrapping Up

Graphics card is an essential part of your computer that delivers the best display especially if you need rendering of 3D space, play video games as well as running graphic intensive applications in Windows 10. A Malfunctioning graphics card can be frustrating as it may lead to problems like freezing, black or blue screen, lagging apps or games among other display issues. If you encounter graphics card issues in Windows 10, you can try the above solutions to resolve the issue. If none of the fixes works, it is advisable to purchase and reinstall a new graphics card for your computer.

Как исправить «Unsupported Graphics Card Epic Games», если появляющаяся ошибка не дает лаунчеру нормально работать? Понимаем, вам хочется поскорее вернуться к играм и общению с друзьями – поэтому мы собрали самые лучшие, проверенные способы решения проблемы.

Работа со свойствами

Проблема Эпик Геймс «Unsupported Graphics Card» появляется при попытке открыть программу запуска – связана она с техническими неполадками. Система попросту не видит графическую карту, поэтому не дает открыть лаунчер. Хорошо, что в большинстве случаев это решаемые трудности!

Все про добавления друга в Эпик Геймс уже тут

Начнем с основного, рекомендуемого способа решения – поменяем параметры запуска с помощью небольшой хитрости.

Полностью закройте приложение;
Нажмите на ярлычок лаунчера правой кнопкой мышки;
Из выпадающего меню выберите «Свойства»;

Найдите строчку «Рабочая папка» и в самом конце введенного текста (через пробел) поставьте значение -opengl;

Нажмите на кнопку «Применить», чтобы сохранить внесенные изменения.

Чтобы проверить, ушли ли ошибка Эпик Геймс «Unsupported Graphics Card», попробуйте повторно запустить лаунчер. Иногда помогает простая перезагрузка компьютера, не стоит недооценивать такие действия!

Проверьте системные требования

Если изменение свойств запуска не помогло, обязательно проверьте, соответствует ли ваш компьютер системным требованиям программы. Что делать, если «Unsupported Graphics Card Epic Games» появляется из-за устаревшей операционной системы? Ответ очевиден – обновиться!

Минимальные системные требования таковы:

Операционная система Windows 7 или выше, macOS 10.10 или выше (бета-версии использовать нельзя);
Процессор Intel Core 2 Duo / AMD Athlon 2×2;
Память – 2 ГБ;
Видеокарта: Совместимый с DirectX 9.0 c графический процессор; NVIDIA Geforce 7800 (512 Мб)/AMD Radeon HD 4600 (512 МБ)/Intel HD 4000;
Жесткий диск – 1,5 ГБ.

Ошибка «Unsupported Graphics Card» Epic Games сохраняется, хотя вы проверили соответствие компьютера требованиям и не сомневаетесь в его возможностях?

Про возврат игр на Эпик Геймс и не только здесь

Попробуйте восстановить

Есть небольшой дополнительный совет – давайте восстановим лаунчер, чтобы вернуть его работоспособность.

Нажмите на кнопку меню «Пуск»;
Перейдите к панели управления любым удобным способом;
Найдите иконку «Программы и компоненты»;
Ищите название программы запуска и кликайте по иконке;
Жмите на значок «Восстановить» и следуйте инструкциям на экране.

Как только процесс завершится, попробуйте повторно войти в лаунчер – ошибка должна исчезнуть.

Источник

How do I fix an unsupported graphics card?
How do I install unsupported graphics drivers Windows 10?
How do I fix Windows 10 not detecting my graphics card?
Why is my graphics card not being Recognised?
Why does Epic Games say unsupported graphics card?
How do I get my graphics card to work?
How do I fix an unsupported graphics card in Windows 10?
How do I install old graphics drivers on Windows 10?
How do I fix my graphics driver is not compatible with this version of Windows?
How do I fix unsupported graphics card?
Why is my graphics card not being detected?
How do I get Windows 10 to recognize my new graphics card?
How do I activate my graphics card in Windows 10?
How do I activate my graphics card?
How do I fix my graphics card not detected?
How do I get my computer to recognize my GPU?
Why is my GPU not showing up?
How do I fix my epic game launcher unsupported graphics card?
What graphics card do you need for Epic Games?
Does Epic Games use GPU?

Solution 2: Enable your graphics card

Open Device Manager on your computer.
Double-click Display adapters to expand it. Then right-click on your graphics card to select Enable device.
Restart your computer, and launch the game again to see if it works.

How do I install unsupported graphics drivers Windows 10?

Follow the steps below on how to install the driver in compatibility mode:

Download the graphics driver from the manufacturer’s website and save it on your local disk.
Right-click on the setup file of the driver and select Properties.
Select Compatibility Tab.

How do I fix Windows 10 not detecting my graphics card?

How do I fix the Nvidia graphics card if isnt detected?

Install the latest Nvidia drivers. Open the Settings app, and go to the Apps section.
Check if your graphics card is enabled.
Make sure that the discrete Graphics Processing Unit is enabled in BIOS.
Use Command Prompt.
Update your BIOS.
Uninstall recent updates.

Why is my graphics card not being Recognised?

Sometimes the Graphics card not detected’error will occur upon the installation of new drivers if something goes wrong. This could be a faulty driver or the new drivers’incompatibility with another component inside the PC; the options are too numerous to list.

Why does Epic Games say unsupported graphics card?

Follow the steps below on how to install driver in compatibility mode:

Download the graphics driver from the manufacturers website and save it on your local disk.
Right click on the setup file of the driver and select Properties.
Select Compatibility Tab.

How do I get my graphics card to work?

Epic Games launcher unsupported graphics card error usually occurs due to corrupted launcher files or Windows incompatibility. Try to update your GPU and display driver if using an integrated GPU to fix the error.

How do I fix an unsupported graphics card in Windows 10?

Open Device Manager on your computer. Double-click Display adapters to expand it. Then right-click on your graphics card to select Enable device. If it’s already enabled, disable it and then re-enable your graphics card.

How do I install old graphics drivers on Windows 10?

You can restore the previous driver by using the rollback option.

Simultaneously press the Windows + X keys on your keyboard. Select Device Manager.
Expand Display Adapters.
Double-click your Intelxae display device.
Select the Driver tab.
Click Roll Back Driver to restore.

How do I fix my graphics driver is not compatible with this version of Windows?

How to fix NVIDIA graphics driver is not compatible with this version of windows

Reinstall the NVIDIA graphics driver after uninstalling it.
Download NVIDIA driver using Geforce Experience.
Update your Windows.

How do I fix unsupported graphics card?

Windows 7: Unsupported Graphics Card Error

Exit the Epic Games Launcher completely.
Right-click the Epic Games Launcher shortcut.
Click Properties.
At the end of the target line, add -opengl.
Click Apply.
Try to launch the launcher and see if youre able to run it without any issues.

Why is my graphics card not being detected?

How do I get Windows 10 to recognize my new graphics card?

In the Device Manager, go to Display Adapter and expand it. Check if your graphics card is listed. Right-click on the Graphics card and select Properties. Go to the Driver tab and check if the Enable button is available.

How do I activate my graphics card in Windows 10?

Replies (13) ue70d

Press Windows Key + X to open Power User Menu and select Device Manager from the list of results.
Once Device Manager opens, locate your graphic card and double click it to see its properties.
Go to the Driver tab and click the Enable button.

How do I activate my graphics card?

Switching to Your PCs Dedicated GPU (NVIDIA)

Open the NVIDIA control panel.
Navigate to 3D settings > Manage 3D settings.
Open the Program settings tab and select your game from the dropdown menu.
Select Preferred graphics processor for this program from the second dropdown menu.
Save your changes.

How do I fix my graphics card not detected?

How do I fix the Nvidia graphics card if isnt detected?

Install the latest Nvidia drivers. Open the Settings app, and go to Apps section.
Check if your graphics card is enabled.
Make sure that the discrete Graphics Processing Unit is enabled in BIOS.
Use Command Prompt.
Update your BIOS.
Uninstall recent updates.

How do I get my computer to recognize my GPU?

Why is my GPU not showing up?

Most of the time, the graphics card is disabled on the computer. As a result, it doesnt show in the list of graphics drivers in the Device Manager window. To enable it, you will need to right-click the name of the driver and select the Enable option from the context menu.

How do I fix my epic game launcher unsupported graphics card?

Windows 7: Unsupported Graphics Card Error

Exit the Epic Games Launcher completely.
Right-click the Epic Games Launcher shortcut.
Click Properties.
At the end of the target line, add -opengl.
Click Apply.
Try to launch the launcher and see if youre able to run it without any issues.

What graphics card do you need for Epic Games?

Open Device Manager on your computer. Double click Display adapters to expand it. Then right click on your graphics card to select Enable device. If its already enabled, disable it and then re-enable your graphics card.

Does Epic Games use GPU?

What are the system requirements for the Epic Games Launcher?

OS: Windows 7 or higher, macOS 10.10 or higher.
Processor: Intel Core 2 Duo / AMD Athlon 2×2.
Memory: 2GB.
Video card: DirectX 9.0c Compatible GPU; NVIDIA Geforce 7800 (512mb)/AMD Radeon HD 4600 (512MB)/Intel HD 4000.
Hard drive: 1.5GB.

Related Posts:

How do I know if my graphics card is compatible with Windows 10?
What happens if you disable your graphics card?
How do I enable my graphics card?
How do I change my graphics card settings Windows 10?
Is VRAM in the graphics card?
What graphics cards are supported by Photoshop?
How do I enable my graphics card on Windows 7?
How do I know which graphics card is compatible?
Which graphics card is best for Linux?
How do I turn off Nvidia graphics card?
How do I enable my graphics card in Windows 10?

Источник

Get Epic Games up and running in minutes

by Tashreef Shareef

Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from… read more

Updated on October 4, 2023

Epic Games launcher’s Unsupported Graphics Card error usually occurs due to corrupted launcher files, issues with drivers, or incompatibility.
Updating the graphics drivers does the trick for most users.
Many users reported that changing the graphics preference and repairing Epic Games got things up and running,

XINSTALL BY CLICKING THE DOWNLOAD
FILE

Epic Games is one of the popular gaming clients hosting a range of exciting titles, for instance, Fortnite. Despite being a polished and tuned launcher, many reported getting the Unsupported Graphics Card error when opening the Epic Games Launcher.

The complete error message reads, There is a problem with your graphics card. Please ensure your card meets the minimum system requirements and that you have the latest drivers installed.

Though Epic Games acknowledged the error on Windows 7, other iterations of the OS, too, are affected with no end to it in sight. So, we went through several forums, recreated the error, tried the various troubleshooting methods, and are now presenting them to you.

Why does it say Unsupported Graphics Card?

Here are a few reasons you are getting the error:

PC does not meet the minimum requirements: The primary reason you see the error message is that your PC does not meet the minimum requirements for the Epic Games launcher.
Running an older OS version: When Windows hasn’t been updated in a while, it could affect the core functioning and lead to issues running apps and games.
Using corrupt or outdated drivers: A corrupt or outdated driver, usually the one for the graphics adapter, was found to be the underlying cause for many.
Conflicts triggered by third-party apps: Several third-party apps have also been identified that could trigger the Unsupported Graphics Card error.

How can I fix Epic Games Launcher unsupported graphics card error?

Before we head to the slightly complex solutions, here are a few quick ones to try:

Restart the computer and check whether the NVIDIA Unsupported Graphics Card error disappears.
Verify that the dedicated graphics card is plugged in properly. You could remove it, wipe any dust particles, and reconnect the graphics card.
Make sure your PC meets the minimum system requirements for Epic Game Launcher. In case it doesn’t, you have found the triggering factor.
Check for Windows updates, and install any pending ones.

If none work, move to the fixes listed next.

How we test, review and rate?

We have worked for the past 6 months on building a new review system on how we produce content. Using it, we have subsequently redone most of our articles to provide actual hands-on expertise on the guides we made.

For more details you can read how we test, review, and rate at WindowsReport.

1. Change the graphics preference for Epic Games

Press Windows + I to open Settings, and click on Display on the right in the System tab.
Click on Graphics under Related settings.
Select Desktop app from the dropdown menu, and click on Browse under it.
Navigate to the path for Epic Games Launcher, select it, and click on Add.
Now, choose the Epic Games launcher from the list underneath, and click Options.
Select High performance (if the dedicated GPU is listed here), and click on Save.

Changing the graphics preference worked for most users in the case of the Unsupported Graphics Driver error with Epic Games. Also, if the issue persists, make sure to run the game using the dedicated graphics as well.

2. Update GPU drivers

2.1. Update manually

Press Windows + X to open the Power User menu, and select Device Manager.
Expand the Display adapters section.
Right-click on the graphics adapters listed here and select Update Driver.
Select Search automatically for drivers and wait for Windows to install the best available drivers.

One of the easiest solutions if you encounter the Unsupported Graphics Card error when launching Epic Games is to update the graphics driver. If the OS can’t find one, you can always manually install the latest graphics driver from the manufacturer’s website.

2.2 Update using third-party tools (Recommended)

For many users, disabling their dedicated GPU and opening the Epic Games launcher have resolved the issue. Enabling the dedicated GPU again results in the unsupported graphics card error.

While you can manually update the GPU and display driver, driver updater utilities like Outbyte Driver Updater can help you automate this process.

The software can handle all your drivers automatically, installing new drivers and updating the old ones to optimize the PC performance.

You should therefore fix your driver-related issues with such a practical tool, plus enhance the system performance by getting the latest version of your GPU driver.

Outbyte Driver Updater

Meet a dedicated driver tool you can make use of and update any drivers with one click.

3. Reinstall the graphics driver

Press Windows + R to open Run, type devmgmt.msc, and hit Enter.
Expand Display adapters, right-click on the integrated graphics adapter, and select Uninstall device.
Tick the checkbox for Attempt to remove the driver for this device, and click Uninstall.
Once done, restart the computer, and Windows will automatically a fresh driver.

When encountering the Unsupported Graphics Card message with Epic Games due to a corrupt driver, a viable solution is to reinstall the graphics driver.

Read more about this topic

Slack servers are currently experiencing issues
Windows 11 adds more apps to the share links feature
How to Make a Program Available to All Users on Windows 11

4. Disable other graphics adapters

Press Windows + S to open the Search menu, type Device Manager, and click on the relevant search result.
Locate the dedicated GPU, right-click on it, and select Disable device.
Click Yes in the confirmation prompt.

A solution shared by many is to disable the dedicated GPU and run Epic Launcher on the integrated one. Though you may witness slightly reduced graphics and performance, it’s still not a bad option given the situation.

5. Uninstall conflicting applications

Press Windows + R to open Run, type appwiz.cpl in the text field, and hit Enter.
Locate any applications installed around the same time the error first appeared, select them individually, and click Uninstall.
Follow the on-screen instructions to complete the process.

Based on our research, we found the following two apps trigger the Unsupported Graphics Driver error on Epic Games:

ActiveInspire
Duet

If you have either on the PC, uninstall the app right away. Or follow the hit-and-trial method until you find the conflicting program.

6. Force open the launcher with OpenGL

NOTE

The solution was shared by Epic Games for Windows 7 in a blog post, though it should work on other iterations as well.

Press Ctrl + Alt + Del to open Task Manager, select the EpicGameLauncher process, and click on End task.
Right-click on the Epic Games Launcher shortcut on your desktop and go to Properties.
Go to the Shortcut tab, add -opengl at the end (after a space) in the Target field, and then click on Apply and OK to save the changes.

7. Repair Epic Games

Press Windows + R to open Run, type appwiz.cpl, and click OK.
Select Epic Games Launcher, and click the Repair button.
Click Yes in the UAC prompt.
Wait for the repair to complete.

That’s it! If the solutions listed previously didn’t work, repairing the Epic Games Launcher should help eliminate the Unsupported Graphics Card error. You could also reinstall the game launcher as a last resort.

Before you leave, check the best tips and tricks to optimize the PC for gaming and get the best performance.

If you have any queries or want to share other solutions with us, use the comments section below.

Источник

Why is my graphics card unsupported?

How do I fix my Epic Game unsupported graphics card?

1. Update GPU drivers

1.1. Update manually

1.2 Update using third-party tools (Recommended)

2. Force open the launcher with OpenGL

3. Boot in Clean Boot mode to find third-party software conflict

4. Repair Epic Games Launcher

5. Install Platform Update for Windows 7

6. Uninstall Epic Games Launcher

How do I run Epic Games in compatibility mode?

Newsletter

[Решено] Epic games unsupported graphics card

Почему моя видеокарта не поддерживается?

Как исправить неподдерживаемую видеокарту Epic Game?

1. Обновите драйверы графического процессора

1.1. Обновить вручную

1.2 Обновление с помощью сторонних инструментов (рекомендуется)

2. Принудительно откройте программу запуска с помощью OpenGL.

3. Загрузитесь в режиме чистой загрузки, чтобы найти конфликт стороннего программного обеспечения.

4. Восстановить программу запуска Epic Games

5. Установите обновление платформы для Windows 7.

6. Удалите программу запуска Epic Games.

Как запустить Epic Games в режиме совместимости?

How do I fix an unsupported graphics card?

Does my graphics card support DirectX 11?

How do I change DirectX 12 to directx 11?

Do I need DirectX 11 if I have directx 12?

Does Windows 10 have DirectX?

How do I install DirectX on Windows 10?

What DirectX do I have?

Method 1: Resolving Graphic Card Driver Problems

#1: Updating Graphics Card Drivers

#2: Check and Enable Device

#3: Roll Back the Drivers to a previous stable version

#4: Updating Graphics Card Drivers through Windows 10 Updates

#5: Uninstall Recent Windows Update

Method 2: Adjusting Display Settings

#1: Adjusting Graphics Settings

#2: Changing the Display Settings

#3: Using Cmd to Enable GPU in BIOS

Method 3: Basic Troubleshooting

#1: Check and Fix Graphics Card Connections

#2: Confirm that the monitor is working properly

#3: Replace the Graphics Card

Wrapping Up

Работа со свойствами

Проверьте системные требования

Попробуйте восстановить

How do I install unsupported graphics drivers Windows 10?

How do I fix Windows 10 not detecting my graphics card?

Why is my graphics card not being Recognised?

Why does Epic Games say unsupported graphics card?

How do I get my graphics card to work?

How do I fix an unsupported graphics card in Windows 10?

How do I install old graphics drivers on Windows 10?

How do I fix my graphics driver is not compatible with this version of Windows?

How do I fix unsupported graphics card?

Why is my graphics card not being detected?

How do I get Windows 10 to recognize my new graphics card?

How do I activate my graphics card in Windows 10?

How do I activate my graphics card?

How do I fix my graphics card not detected?

How do I get my computer to recognize my GPU?

Why is my GPU not showing up?

How do I fix my epic game launcher unsupported graphics card?

What graphics card do you need for Epic Games?

Does Epic Games use GPU?

Why does it say Unsupported Graphics Card?

How can I fix Epic Games Launcher unsupported graphics card error?

How we test, review and rate?

1. Change the graphics preference for Epic Games

2. Update GPU drivers

2.1. Update manually

2.2 Update using third-party tools (Recommended)

Outbyte Driver Updater

3. Reinstall the graphics driver

4. Disable other graphics adapters

5. Uninstall conflicting applications

6. Force open the launcher with OpenGL