The theory of broken windows

Broken windows of the Stehli Silk Mill in Manheim Township, Lancaster County, Pennsylvania

In criminology, the broken windows theory states that visible signs of crime, anti-social behavior and civil disorder create an urban environment that encourages further crime and disorder, including serious crimes.[1] The theory suggests that policing methods that target minor crimes such as vandalism, loitering, public drinking, jaywalking, and fare evasion help to create an atmosphere of order and lawfulness.

The theory was introduced in a 1982 article by social scientists James Q. Wilson and George L. Kelling.[1] It was popularized in the 1990s by New York City police commissioner William Bratton and mayor Rudy Giuliani, whose policing policies were influenced by the theory.

The theory became subject to debate both within the social sciences and the public sphere. Broken windows policing has been enforced with controversial police practices, such as the high use of stop-and-frisk in New York City in the decade up to 2013.

Article and crime prevention[edit]

James Q. Wilson and George L. Kelling first introduced the broken windows theory in an article titled «Broken Windows», in the March 1982 issue of The Atlantic Monthly:

Social psychologists and police officers tend to agree that if a window in a building is broken and is left unrepaired, all the rest of the windows will soon be broken. This is as true in nice neighborhoods as in rundown ones. Window-breaking does not necessarily occur on a large scale because some areas are inhabited by determined window-breakers whereas others are populated by window-lovers; rather, one un-repaired broken window is a signal that no one cares, and so breaking more windows costs nothing. (It has always been fun.)[1]

The article received a great deal of attention and was very widely cited. A 1996 criminology and urban sociology book, Fixing Broken Windows: Restoring Order and Reducing Crime in Our Communities by George L. Kelling and Catharine Coles, is based on the article but develops the argument in greater detail. It discusses the theory in relation to crime and strategies to contain or eliminate crime from urban neighborhoods.[2]

A successful strategy for preventing vandalism, according to the book’s authors, is to address the problems when they are small. Repair the broken windows within a short time, say, a day or a week, and the tendency is that vandals are much less likely to break more windows or do further damage. Clean up the sidewalk every day, and the tendency is for litter not to accumulate (or for the rate of littering to be much less). Problems are less likely to escalate and thus respectable residents do not flee the neighborhood.

Oscar Newman introduced defensible space theory in his 1972 book Defensible Space. He argued that although police work is crucial to crime prevention, police authority is not enough to maintain a safe and crime-free city. People in the community help with crime prevention. Newman proposed that people care for and protect spaces that they feel invested in, arguing that an area is eventually safer if the people feel a sense of ownership and responsibility towards the area. Broken windows and vandalism are still prevalent because communities simply do not care about the damage. Regardless of how many times the windows are repaired, the community still must invest some of their time to keep it safe. Residents’ negligence of broken window-type decay signifies a lack of concern for the community. Newman says this is a clear sign that the society has accepted this disorder—allowing the unrepaired windows to display vulnerability and lack of defense.[3] Malcolm Gladwell also relates this theory to the reality of New York City in his book, The Tipping Point.[4]

Thus, the theory makes a few major claims: that improving the quality of the neighborhood environment reduces petty crime, anti-social behavior, and low-level disorder, and that major crime is also prevented as a result. Criticism of the theory has tended to focus on the latter claim.[5]

Theoretical explanation[edit]

The reason the state of the urban environment may affect crime consists of three factors: social norms and conformity; the presence or lack of routine monitoring; and social signaling and signal crime.

In an anonymous urban environment, with few or no other people around, social norms and monitoring are not clearly known. Thus, individuals look for signals within the environment as to the social norms in the setting and the risk of getting caught violating those norms; one of the signals is the area’s general appearance.

Under the broken windows theory, an ordered and clean environment, one that is maintained, sends the signal that the area is monitored and that criminal behavior is not tolerated. Conversely, a disordered environment, one that is not maintained (broken windows, graffiti, excessive litter), sends the signal that the area is not monitored and that criminal behavior has little risk of detection.

The theory assumes that the landscape «communicates» to people. A broken window transmits to criminals the message that a community displays a lack of informal social control and so is unable or unwilling to defend itself against a criminal invasion. It is not so much the actual broken window that is important, but the message the broken window sends to people. It symbolizes the community’s defenselessness and vulnerability and represents the lack of cohesiveness of the people within. Neighborhoods with a strong sense of cohesion fix broken windows and assert social responsibility on themselves, effectively giving themselves control over their space.

The theory emphasizes the built environment, but must also consider human behavior.[6]

Under the impression that a broken window left unfixed leads to more serious problems, residents begin to change the way they see their community. In an attempt to stay safe, a cohesive community starts to fall apart, as individuals start to spend less time in communal space to avoid potential violent attacks by strangers.[1] The slow deterioration of a community, as a result of broken windows, modifies the way people behave when it comes to their communal space, which, in turn, breaks down community control. As rowdy teenagers, panhandlers, addicts, and prostitutes slowly make their way into a community, it signifies that the community cannot assert informal social control, and citizens become afraid that worse things will happen. As a result, they spend less time in the streets to avoid these subjects and feel less and less connected from their community, if the problems persist.

At times, residents tolerate «broken windows» because they feel they belong in the community and «know their place». Problems, however, arise when outsiders begin to disrupt the community’s cultural fabric. That is the difference between «regulars» and «strangers» in a community. The way that «regulars» act represents the culture within, but strangers are «outsiders» who do not belong.[6]

Consequently, daily activities considered «normal» for residents now become uncomfortable, as the culture of the community carries a different feel from the way that it was once.

With regard to social geography, the broken windows theory is a way of explaining people and their interactions with space. The culture of a community can deteriorate and change over time, with the influence of unwanted people and behaviors changing the landscape. The theory can be seen as people shaping space, as the civility and attitude of the community create spaces used for specific purposes by residents. On the other hand, it can also be seen as space shaping people, with elements of the environment influencing and restricting day-to-day decision making.

However, with policing efforts to remove unwanted disorderly people that put fear in the public’s eyes, the argument would seem to be in favor of «people shaping space», as public policies are enacted and help to determine how one is supposed to behave. All spaces have their own codes of conduct, and what is considered to be right and normal will vary from place to place.

The concept also takes into consideration spatial exclusion and social division, as certain people behaving in a given way are considered disruptive and therefore, unwanted. It excludes people from certain spaces because their behavior does not fit the class level of the community and its surroundings. A community has its own standards and communicates a strong message to criminals, by social control, that their neighborhood does not tolerate their behavior. If, however, a community is unable to ward off would-be criminals on their own, policing efforts help.

By removing unwanted people from the streets, the residents feel safer and have a higher regard for those that protect them. People of less civility who try to make a mark in the community are removed, according to the theory.[6]

Concepts[edit]

[edit]

Many claim that informal social control can be an effective strategy to reduce unruly behavior. Garland (2001) expresses that «community policing measures in the realization that informal social control exercised through everyday relationships and institutions is more effective than legal sanctions.»[7] Informal social control methods have demonstrated a «get tough» attitude by proactive citizens, and express a sense that disorderly conduct is not tolerated. According to Wilson and Kelling, there are two types of groups involved in maintaining order, ‘community watchmen’ and ‘vigilantes’.[1] The United States has adopted in many ways policing strategies of old European times, and at that time, informal social control was the norm, which gave rise to contemporary formal policing. Though, in earlier times, because there were no legal sanctions to follow, informal policing was primarily ‘objective’ driven, as stated by Wilson and Kelling (1982).

Wilcox et al. 2004 argue that improper land use can cause disorder, and the larger the public land is, the more susceptible to criminal deviance.[8] Therefore, nonresidential spaces, such as businesses, may assume to the responsibility of informal social control «in the form of surveillance, communication, supervision, and intervention».[9] It is expected that more strangers occupying the public land creates a higher chance for disorder. Jane Jacobs can be considered one of the original pioneers of this perspective of broken windows. Much of her book, The Death and Life of Great American Cities, focuses on residents’ and nonresidents’ contributions to maintaining order on the street, and explains how local businesses, institutions, and convenience stores provide a sense of having «eyes on the street».[10]

On the contrary, many residents feel that regulating disorder is not their responsibility. Wilson and Kelling found that studies done by psychologists suggest people often refuse to go to the aid of someone seeking help, not due to a lack of concern or selfishness «but the absence of some plausible grounds for feeling that one must personally accept responsibility».[1] On the other hand, others plainly refuse to put themselves in harm’s way, depending on how grave they perceive the nuisance to be; a 2004 study observed that «most research on disorder is based on individual level perceptions decoupled from a systematic concern with the disorder-generating environment.»[11] Essentially, everyone perceives disorder differently, and can contemplate seriousness of a crime based on those perceptions. However, Wilson and Kelling feel that although community involvement can make a difference, «the police are plainly the key to order maintenance.»[1]

Role of fear[edit]

Ranasinghe argues that the concept of fear is a crucial element of broken windows theory, because it is the foundation of the theory.[12] She also adds that public disorder is «… unequivocally constructed as problematic because it is a source of fear».[13] Fear is elevated as perception of disorder rises; creating a social pattern that tears the social fabric of a community, and leaves the residents feeling hopeless and disconnected. Wilson and Kelling hint at the idea, but do not focus on its central importance. They indicate that fear was a product of incivility, not crime, and that people avoid one another in response to fear, weakening controls.[1] Hinkle and Weisburd found that police interventions to combat minor offenses, as per the broken windows model, «significantly increased the probability of feeling unsafe,» suggesting that such interventions might offset any benefits of broken windows policing in terms of fear reduction.[14]

Comparison to «zero tolerance»[edit]

Broken windows policing is sometimes described as a «zero tolerance» policing style,[15] including in some academic studies.[16] Bratton and Kelling have said that broken windows policing and zero tolerance are different, and that minor offenders should receive lenient punishment.[17]

Critical developments[edit]

In an earlier publication of The Atlantic released March, 1982, Wilson wrote an article indicating that police efforts had gradually shifted from maintaining order to fighting crime.[1] This indicated that order maintenance was something of the past, and soon it would seem as it has been put on the back burner. The shift was attributed to the rise of the social urban riots of the 1960s, and «social scientists began to explore carefully the order maintenance function of the police, and to suggest ways of improving it—not to make streets safer (its original function) but to reduce the incidence of mass violence».[1] Other criminologists argue between similar disconnections, for example, Garland argues that throughout the early and mid 20th century, police in American cities strived to keep away from the neighborhoods under their jurisdiction.[7] This is a possible indicator of the out-of-control social riots that were prevalent at that time.[citation needed] Still many would agree that reducing crime and violence begins with maintaining social control/order.[18]

Jane Jacobs’ The Death and Life of Great American Cities is discussed in detail by Ranasinghe, and its importance to the early workings of broken windows, and claims that Kelling’s original interest in «minor offences and disorderly behaviour and conditions» was inspired by Jacobs’ work.[19] Ranasinghe includes that Jacobs’ approach toward social disorganization was centralized on the «streets and their sidewalks, the main public places of a city» and that they «are its most vital organs, because they provide the principal visual scenes».[20] Wilson and Kelling, as well as Jacobs, argue on the concept of civility (or the lack thereof) and how it creates lasting distortions between crime and disorder. Ranasinghe explains that the common framework of both set of authors is to narrate the problem facing urban public places. Jacobs, according to Ranasinghe, maintains that «Civility functions as a means of informal social control, subject little to institutionalized norms and processes, such as the law» ‘but rather maintained through an’ «intricate, almost unconscious, network of voluntary controls and standards among people… and enforced by the people themselves».[21]

Case studies[edit]

Precursor experiments[edit]

Before the introduction of this theory by Wilson and Kelling, Philip Zimbardo, a Stanford psychologist, arranged an experiment testing the broken-window theory in 1969. Zimbardo arranged for an automobile with no license plates and the hood up to be parked idle in a Bronx neighbourhood and a second automobile, in the same condition, to be set up in Palo Alto, California. The car in the Bronx was attacked within minutes of its abandonment. Zimbardo noted that the first «vandals» to arrive were a family—a father, mother, and a young son—who removed the radiator and battery. Within twenty-four hours of its abandonment, everything of value had been stripped from the vehicle. After that, the car’s windows were smashed in, parts torn, upholstery ripped, and children were using the car as a playground. At the same time, the vehicle sitting idle in Palo Alto sat untouched for more than a week until Zimbardo himself went up to the vehicle and deliberately smashed it with a sledgehammer. Soon after, people joined in for the destruction, although criticism has been levelled at this claim as the destruction occurred after the car was moved to the campus of Stanford university and Zimbardo’s own students were the first to join him. Zimbardo observed that a majority of the adult «vandals» in both cases were primarily well dressed, Caucasian, clean-cut and seemingly respectable individuals. It is believed that, in a neighborhood such as the Bronx where the history of abandoned property and theft is more prevalent, vandalism occurs much more quickly, as the community generally seems apathetic. Similar events can occur in any civilized community when communal barriers—the sense of mutual regard and obligations of civility—are lowered by actions that suggest apathy.[1][22]

New York City[edit]

Graffiti in the New York City Subway system in the early 1980s

In 1985, the New York City Transit Authority hired George L. Kelling, the author of Broken Windows, as a consultant.[23] Kelling was later hired as a consultant to the Boston and the Los Angeles police departments.

One of Kelling’s adherents, David L. Gunn, implemented policies and procedures based on the Broken Windows Theory, during his tenure as President of the New York City Transit Authority. One of his major efforts was to lead a campaign from 1984 to 1990 to rid graffiti from New York’s subway system.

In 1990, William J. Bratton became head of the New York City Transit Police. Bratton was influenced by Kelling, describing him as his «intellectual mentor». In his role, he implemented a tougher stance on fare evasion, faster arrestee processing methods, and background checks on all those arrested.

After being elected Mayor of New York City in 1993, as a Republican, Rudy Giuliani hired Bratton as his police commissioner to implement similar policies and practices throughout the city. Giuliani heavily subscribed to Kelling and Wilson’s theories. Such policies emphasized addressing crimes that negatively affect quality of life. In particular, Bratton directed the police to more strictly enforce laws against subway fare evasion, public drinking, public urination, and graffiti. Bratton also revived the New York City Cabaret Law, a previously dormant Prohibition era ban on dancing in unlicensed establishments. Throughout the late 1990s, NYPD shut down many of the city’s acclaimed night spots for illegal dancing.

New York City Police Department officers c. 2005

According to a 2001 study of crime trends in New York City by Kelling and William Sousa, rates of both petty and serious crime fell significantly after the aforementioned policies were implemented. Furthermore, crime continued to decline for the following ten years. Such declines suggested that policies based on the Broken Windows Theory were effective.[24]

However, other studies do not find a cause and effect relationship between the adoption of such policies and decreases in crime.[5][25] The decrease may have been part of a broader trend across the United States. The rates of most crimes, including all categories of violent crime, made consecutive declines from their peak in 1990, under Giuliani’s predecessor, David Dinkins. Other cities also experienced less crime, even though they had different police policies. Other factors, such as the 39% drop in New York City’s unemployment rate between 1992 and 1999,[26] could also explain the decrease reported by Kelling and Sousa.[26]

A 2017 study found that when the New York Police Department (NYPD) stopped aggressively enforcing minor legal statutes in late 2014 and early 2015 that civilian complaints of three major crimes (burglary, felony assault, and grand larceny) decreased (slightly with large error bars) during and shortly after sharp reductions in proactive policing. There was no statistically significant effect on other major crimes such as murder, rape, robbery, or grand theft auto. These results are touted as challenging prevailing scholarship as well as conventional wisdom on authority and legal compliance by implying that aggressively enforcing minor legal statutes incites more severe criminal acts.[27]

Albuquerque[edit]

Albuquerque, New Mexico, instituted the Safe Streets Program in the late 1990s based on the Broken Windows Theory. The Safe Streets Program sought to deter and reduce unsafe driving and incidence of crime by saturating areas where high crime and crash rates were prevalent with law enforcement officers. Operating under the theory that American Westerners use roadways much in the same way that American Easterners use subways, the developers of the program reasoned that lawlessness on the roadways had much the same effect as it did on the New York City Subway. Effects of the program were reviewed by the US National Highway Traffic Safety Administration (NHTSA) and were published in a case study.[28] The methodology behind the program demonstrates the use of deterrence theory in preventing crime.[29]

Lowell, Massachusetts[edit]

In 2005, Harvard University and Suffolk University researchers worked with local police to identify 34 «crime hot spots» in Lowell, Massachusetts. In half of the spots, authorities cleared trash, fixed streetlights, enforced building codes, discouraged loiterers, made more misdemeanor arrests, and expanded mental health services and aid for the homeless. In the other half of the identified locations, there was no change to routine police service.

The areas that received additional attention experienced a 20% reduction in calls to the police. The study concluded that cleaning up the physical environment was more effective than misdemeanor arrests and that increasing social services had no effect.[30][31]

Netherlands[edit]

In 2007 and 2008, Kees Keizer and colleagues from the University of Groningen conducted a series of controlled experiments to determine if the effect of existing visible disorder (such as litter or graffiti) increased other crime such as theft, littering, or other antisocial behavior. They selected several urban locations, which they arranged in two different ways, at different times. In each experiment, there was a «disorder» condition in which violations of social norms as prescribed by signage or national custom, such as graffiti and littering, were clearly visible as well as a control condition where no violations of norms had taken place. The researchers then secretly monitored the locations to observe if people behaved differently when the environment was «disordered». Their observations supported the theory. The conclusion was published in the journal Science: «One example of disorder, like graffiti or littering, can indeed encourage another, like stealing.»[32][33]

Other effects[edit]

Real estate[edit]

Other side effects of better monitoring and cleaned up streets may well be desired by governments or housing agencies and the population of a neighborhood: broken windows can count as an indicator of low real estate value and may deter investors. Real estate professionals may benefit from adopting the «Broken Windows Theory», because if the number of minor transgressions is monitored in a specific area, there is likely to be a reduction in major transgressions as well. This may actually increase or decrease value in a house or apartment, depending on the area.[34] Fixing windows is, therefore, also a step of real estate development, which may lead, whether it is desired or not, to gentrification. By reducing the number of broken windows in the community, the inner cities would appear to be attractive to consumers with more capital. Eliminating danger in spaces that are notorious for criminal activity, such as downtown New York City and Chicago, would draw in investment from consumers, increase the city’s economic status, and provide a safe and pleasant image for present and future inhabitants.[25]

Education[edit]

In education, the broken windows theory is used to promote order in classrooms and school cultures. The belief is that students are signaled by disorder or rule-breaking and that they in turn imitate the disorder. Several school movements encourage strict paternalistic practices to enforce student discipline. Such practices include language codes (governing slang, curse words, or speaking out of turn), classroom etiquette (sitting up straight, tracking the speaker), personal dress (uniforms, little or no jewelry), and behavioral codes (walking in lines, specified bathroom times).

From 2004 to 2006, Stephen B. Plank and colleagues from Johns Hopkins University conducted a correlational study to determine the degree to which the physical appearance of the school and classroom setting influence student behavior, particularly in respect to the variables concerned in their study: fear, social disorder, and collective efficacy.[35] They collected survey data administered to 6th-8th students by 33 public schools in a large mid-Atlantic city. From analyses of the survey data, the researchers determined that the variables in their study are statistically significant to the physical conditions of the school and classroom setting. The conclusion, published in the American Journal of Education, was:

…the findings of the current study suggest that educators and researchers should be vigilant about factors that influence student perceptions of climate and safety. Fixing broken windows and attending to the physical appearance of a school cannot alone guarantee productive teaching and learning, but ignoring them likely greatly increases the chances of a troubling downward spiral.[35]

Statistical evidence[edit]

A 2015 meta-analysis of broken windows policing implementations found that disorder policing strategies, such as «hot spots policing» or problem-oriented policing, result in «consistent crime reduction effects across a variety of violent, property, drug, and disorder outcome measures».[36] As a caveat, the authors noted that «aggressive order maintenance strategies that target individual disorderly behaviors do not generate significant crime reductions,» pointing specifically to zero tolerance policing models that target singular behaviors such as public intoxication and remove disorderly individuals from the street via arrest. The authors recommend that police develop «community co-production» policing strategies instead of merely committing to increasing misdemeanor arrests.[36]

Criticism[edit]

Other factors[edit]

Several studies have argued that many of the apparent successes of broken windows policing (such as New York City in the 1990s) were the result of other factors.[37] They claim that the «broken windows theory» closely relates correlation with causality: a reasoning prone to fallacy. David Thacher, assistant professor of public policy and urban planning at the University of Michigan, stated in a 2004 paper:[37]

[S]ocial science has not been kind to the broken windows theory. A number of scholars reanalyzed the initial studies that appeared to support it…. Others pressed forward with new, more sophisticated studies of the relationship between disorder and crime. The most prominent among them concluded that the relationship between disorder and serious crime is modest, and even that relationship is largely an artifact of more fundamental social forces.

C. R. Sridhar, in his article in the Economic and Political Weekly, also challenges the theory behind broken windows policing and the idea that the policies of William Bratton and the New York Police Department was the cause of the decrease of crime rates in New York City.[16] The policy targeted people in areas with a significant amount of physical disorder and there appeared to be a causal relationship between the adoption of broken windows policing and the decrease in crime rate. Sridhar, however, discusses other trends (such as New York City’s economic boom in the late 1990s) that created a «perfect storm» that contributed to the decrease of crime rate much more significantly than the application of the broken windows policy. Sridhar also compares this decrease of crime rate with other major cities that adopted other various policies and determined that the broken windows policy is not as effective.

In a 2007 study called «Reefer Madness» in the journal Criminology and Public Policy, Harcourt and Ludwig found further evidence confirming that mean reversion fully explained the changes in crime rates in the different precincts in New York in the 1990s.[38] Further alternative explanations that have been put forward include the waning of the crack epidemic,[39] unrelated growth in the prison population by the Rockefeller drug laws,[39] and that the number of males from 16 to 24 was dropping regardless of the shape of the US population pyramid.[40]

It has also been argued that rates of major crimes also dropped in many other US cities during the 1990s, both those that had adopted broken windows policing and those that had not.[41] In the winter 2006 edition of the University of Chicago Law Review, Bernard Harcourt and Jens Ludwig looked at the later Department of Housing and Urban Development program that rehoused inner-city project tenants in New York into more-orderly neighborhoods.[25] The broken windows theory would suggest that these tenants would commit less crime once moved because of the more stable conditions on the streets. However, Harcourt and Ludwig found that the tenants continued to commit crime at the same rate.

Baltimore criminologist Ralph B. Taylor argues in his book that fixing windows is only a partial and short-term solution. His data supports a materialist view: changes in levels of physical decay, superficial social disorder, and racial composition do not lead to higher crime, but economic decline does. He contends that the example shows that real, long-term reductions in crime require that urban politicians, businesses, and community leaders work together to improve the economic fortunes of residents in high-crime areas.[42]

In 2015, Northeastern University assistant professor Daniel T. O’Brien criticised the broken theory model. Using his Big Data based research model, he argues that the broken window model fails to capture the origins of crime in a neighbourhood. He concludes that crime comes from the social dynamics of communities and private spaces and spills out into public spaces [43]

Relationship between crime and disorder[edit]

According to a study by Robert J. Sampson and Stephen Raudenbush, the premise on which the theory operates, that social disorder and crime are connected as part of a causal chain, is faulty. They argue that a third factor, collective efficacy, «defined as cohesion among residents combined with shared expectations for the social control of public space,» is the actual cause of varying crime rates that are observed in an altered neighborhood environment. They also argue that the relationship between public disorder and crime rate is weak.[44]

Another tack was taken by a 2010 study questioning the legitimacy of the theory concerning the subjectivity of disorder as perceived by persons living in neighborhoods. It concentrated on whether citizens view disorder as a separate issue from crime or as identical to it. The study noted that crime cannot be the result of disorder if the two are identical, agreed that disorder provided evidence of «convergent validity» and concluded that broken windows theory misinterprets the relationship between disorder and crime.[45]

Racial bias[edit]

Man getting arrested

Broken windows policing has sometimes become associated with zealotry, which has led to critics suggesting that it encourages discriminatory behaviour. Some campaigns such as Black Lives Matter have called for an end to broken windows policing.[46] In 2016, a Department of Justice report argued that it had led the Baltimore Police Department to discriminate against and alienate minority groups.[47]

A central argument is that the concept of disorder is vague, and giving the police broad discretion to decide what disorder is will lead to discrimination. In Dorothy Roberts’s article, «Foreword: Race, Vagueness, and the Social Meaning of Order Maintenance and Policing», she says that the broken windows theory in practice leads to the criminalization of communities of color, who are typically disfranchised.[48] She underscores the dangers of vaguely written ordinances that allow for law enforcers to determine who engages in disorderly acts, which, in turn, produces a racially skewed outcome in crime statistics.[49] Similarly, Gary Stewart wrote, «The central drawback of the approaches advanced by Wilson, Kelling, and Kennedy rests in their shared blindness to the potentially harmful impact of broad police discretion on minority communities.»[50] According to Stewart, arguments for low-level police intervention, including the broken windows hypothesis, often act «as cover for racist behavior».[50]

The theory has also been criticized for its unsound methodology and its manipulation of racialized tropes. Specifically, Bench Ansfield has shown that in their 1982 article, Wilson and Kelling cited only one source to prove their central contention that disorder leads to crime: the Philip Zimbardo vandalism study (see Precursor Experiments above).[51] But Wilson and Kelling misrepresented Zimbardo’s procedure and conclusions, dispensing with Zimbardo’s critique of inequality and community anonymity in favor of the oversimplified claim that one broken window gives rise to «a thousand broken windows». Ansfield argues that Wilson and Kelling used the image of the crisis-ridden 1970s Bronx to stoke fears that «all cities would go the way of the Bronx if they didn’t embrace their new regime of policing.»[52] Wilson and Kelling manipulated the Zimbardo experiment to avail themselves of the racialized symbolism found in the broken windows of the Bronx.[51]

Robert J. Sampson argues that based on common misconceptions by the masses, it is clearly implied that those who commit disorder and crime have a clear tie to groups suffering from financial instability and may be of minority status: «The use of racial context to encode disorder does not necessarily mean that people are racially prejudiced in the sense of personal hostility.» He notes that residents make a clear implication of who they believe is causing the disruption, which has been termed as implicit bias.[53] He further states that research conducted on implicit bias and stereotyping of cultures suggests that community members hold unrelenting beliefs of African Americans and other disadvantaged minority groups, associating them with crime, violence, disorder, welfare, and undesirability as neighbors.[53] A later study indicated that this contradicted Wilson and Kelling’s proposition that disorder is an exogenous construct that has independent effects on how people feel about their neighborhoods.[45]

In response, Kelling and Bratton have argued that broken windows policing does not discriminate against law-abiding communities of minority groups if implemented properly.[17] They cited Disorder and Decline: Crime and the Spiral of Decay in American Neighborhoods,[54] a study by Wesley Skogan at Northwestern University. The study, which surveyed 13,000 residents of large cities, concluded that different ethnic groups have similar ideas as to what they would consider to be «disorder».

Minority groups have tended to be targeted at higher rates by the Broken Windows style of policing. Broken Windows policies have been utilized more heavily in minority neighborhoods where low-income, poor infrastructure, and social disorder were widespread, causing minority groups to perceive that they were being racially profiled under Broken Windows policing.[23][55]

Class bias[edit]

Homeless man talking with a police officer

A common criticism of broken windows policing is the argument that it criminalizes the poor and homeless. That is because the physical signs that characterize a neighborhood with the «disorder» that broken windows policing targets correlate with the socio-economic conditions of its inhabitants. Many of the acts that are considered legal but «disorderly» are often targeted in public settings and are not targeted when they are conducted in private. Therefore, those without access to a private space are often criminalized. Critics, such as Robert J. Sampson and Stephen Raudenbush of Harvard University, see the application of the broken windows theory in policing as a war against the poor, as opposed to a war against more serious crimes.[56] Since minority groups in most cities are more likely to be poorer than the rest of the population, a bias against the poor would be linked to a racial bias.[48]

According to Bruce D. Johnson, Andrew Golub, and James McCabe, the application of the broken windows theory in policing and policymaking can result in development projects that decrease physical disorder but promote undesired gentrification. Often, when a city is so «improved» in this way, the development of an area can cause the cost of living to rise higher than residents can afford, which forces low-income people out of the area. As the space changes, the middle and upper classes, often white, begin to move into the area, resulting in the gentrification of urban, poor areas. The local residents are affected negatively by such an application of the broken windows theory and end up evicted from their homes as if their presence indirectly contributed to the area’s problem of «physical disorder».[48]

Popular press[edit]

In More Guns, Less Crime (2000), economist John Lott, Jr. examined the use of the broken windows approach as well as community- and problem-oriented policing programs in cities over 10,000 in population, over two decades. He found that the impacts of these policing policies were not very consistent across different types of crime. Lott’s book has been subject to criticism, while other groups support Lott’s conclusions.

In the 2005 book Freakonomics, coauthors Steven D. Levitt and Stephen J. Dubner confirm and question the notion that the broken windows theory was responsible for New York’s drop in crime, saying «the pool of potential criminals had dramatically shrunk». Levitt had in the Quarterly Journal of Economics attributed that possibility to the legalization of abortion with Roe v. Wade, which correlated with a decrease, one generation later, in the number of delinquents in the population at large.[57]

In his 2012 book Uncontrolled: The Surprising Payoff of Trial-and-Error for Business, Politics, and Society, Jim Manzi writes that of the randomized field trials conducted in criminology, only nuisance abatement per broken windows theory has been successfully replicated.[58][59]

See also[edit]

  • Anti-social behaviour order
  • Consent search
  • Crime in New York City
  • Crime prevention through environmental design
  • Fourth Amendment to the United States Constitution
  • Graffiti abatement
  • Legalized abortion and crime effect
  • Bastiat’s Parable of the broken window and the law of unintended consequences
  • Pygmalion effect
  • Racial profiling
  • Safer Cities Initiative
  • Social proof – Psychological phenomenon regarding conformity
  • Stigmergy
  • Stop-and-frisk in New York City
  • Terry stop
  • Tragedy of the commons
  • William Wilberforce#Moral reform

References[edit]

  1. ^ a b c d e f g h i j k Wilson, James Q.; Kelling, George L. (March 1982). «Broken Windows». www.theatlantic.com. Retrieved 29 October 2020.
  2. ^ Kelling, George; Coles, Catherine (1997), Fixing Broken Windows: Restoring Order and Reducing Crime in Our Communities, ISBN 978-0-684-83738-3.
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Bibliography[edit]

  • Braga, Anthony A.; Welsh, Brandon C.; Schnell, Cory (June 4, 2015). «Can Policing Disorder Reduce Crime? A Systematic Review and Meta-analysis». Journal of Research in Crime and Delinquency. 52 (4): 567–588. doi:10.1177/0022427815576576. S2CID 76653190.
  • Garland, D (2001), The Culture of Control: Crime and Order in Contemporary Society, Chicago, IL: The University of Chicago Press, ISBN 9780198299370.
  • Herbert, Steve; Brown, Elizabeth (September 2006), «Conceptions of Space and Crime in the Punitive Neoliberal City», Antipode, 38 (4): 755–77, doi:10.1111/j.1467-8330.2006.00475.x.
  • Hinkle, Joshua C.; Weisburd, David (November 2008), «The irony of broken windows policing: A micro-place study of the relationship between disorder, focused police crackdowns and fear of crime», Journal of Criminal Justice, 36 (6): 503–512, doi:10.1016/j.jcrimjus.2008.09.010.
  • Jacobs, Jane (1961), The Death and Life of Great American Cities, New York: Random House, OL 5820238M.
  • Ranasinghe, P (2012), «Jane Jacobs’ framing of public disorder and its relation to the ‘broken windows’ theory», Theoretical Criminology, 16 (1): 63–84, doi:10.1177/1362480611406947, S2CID 144274542.
  • Sampson, RJ; Raudenbush, SW (2004), «Seeing Disorder: Neighborhood Stigma and the Social Construction of «Broken Windows»«, Social Psychology Quarterly, 67 (4): 319–42, CiteSeerX 10.1.1.180.2220, doi:10.1177/019027250406700401, S2CID 8626641.
  • Stewart, Gary (May 1998), «Black Codes and Broken Windows: The Legacy of Racial Hegemony in Anti-Gang Civil Injunctions», The Yale Law Journal, 107 (7): 2249–79, doi:10.2307/797421, JSTOR 797421.
  • Wilcox, P; Quisenberry, N; Cabrera, DT; Jones, S (2004), «Busy places & broken windows?: Toward Defining the Role of Physical Structure and Process in Community Crime Models», Sociological Quarterly, 45 (2): 185–207, doi:10.1111/j.1533-8525.2004.tb00009.x, S2CID 145187908.
  • Wilson, James Q; Kelling, George L (Mar 1982), «Broken Windows: The police and neighborhood safety», The Atlantic, retrieved 2007-09-03 (Broken windows (PDF), Manhattan institute).

Further reading[edit]

  • Bratton, William J (1998), Turnaround: How America’s Top Cop Reversed the Crime Epidemic, Random House.
  • Eck, John E; Maguire, Edward R (2006), «Have Changes in Policing Reduced Violent Crime?», in Blumstein, Alfred; Wallman, Joel (eds.), The Crime Drop in America (rev ed.), Cambridge University Press.
  • Gladwell, Malcolm (2002), The Tipping Point: How Little Things Can Make a Big Difference, Back Bay, ISBN 978-0-316-34662-7.
  • Nuwer, Rachel (February 6, 2013). «Sorry, Malcolm Gladwell: NYC’s Drop in Crime Not Due to Broken Window Theory». Smithsonian Magazine. Retrieved September 5, 2021.
  • Silman, Eli B (1999), NYPD Battles Crime: Innovative Strategies in Policing, Northeastern University Press.
  • Skogan, Wesley G (1990), Disorder and Decline: Crime and the Spiral of Decay in American Neighborhoods, University of California Press.

External links[edit]

  • «Is Broken Windows Policing Broken?». Debate Club (column). Legal Affairs. A review of the criticisms of the broken windows theory.
  • Shattering ‘Broken Windows’: An Analysis of San Francisco’s Alternative Crime Policies (PDF) (article), Center on Juvenile and Criminal Justice, detailing crime reduction in San Francisco achieved via alternative crime policies.
  • Community Policing Defined (PDF), US: Department of Justice, archived from the original (PDF) on 2018-11-26, an article explaining the philosophy and method of community policing.

In 1969, Philip Zimbardo, a Stanford psychologist had two cars to spare and decided to conduct a small experiment. He arranged to have one parked with its hood up, open doors, without license plates, on a street in the Bronx, NY - a place that was poor, dangerous, and full of crime. The other one was parked on a street in Palo Alto, California, like any other normal car, with its hood down and license plates intact. It looked like it belonged to somebody.

The car in the Bronx was attacked by vandals within 10 minutes. After three days there was nothing of value in the car and it was ultimately wrecked totally. While the car in Palo Alto sat untouched for more than a week. Then Zimbardo got bored and decided to intervene. He smashed a window of it with a sledgehammer to add some fun. Thus, the car went from being in perfect condition to showing signs of abuse and neglect. A few hours later, the car had been turned upside down and utterly destroyed. Just like the first one.


Broken Windows as a theory was developed by sociologists James Wilson and George Kelling in the 1980s.

Broken Windows Theory states that when low level crimes like vandalism (e.g., breaking windows of cars and buildings) are ignored, larger and more serious crimes start to happen soon.

Broken windows left unrepaired leads to breaking of the rest of windows as well. This is as true in nice neighbourhoods as in bad ones. Window-breaking does not occur as some areas are inhabited by determined window-breakers whereas others are populated by good hearted window-lovers. Rather, one unrepaired broken window is a signal that no one cares about it, and so breaking more windows costs nothing. In the above example from 1969, breaking the windows of the second car had primed the people in Palo Alto that nobody cares about it, so why should they!

Broken windows set a new norm of behaviour for the community, which is slightly closer to the criminal or anti-social behaviour, and people adjust their normal behaviour accordingly. As the level of normalcy goes down, it sets a vicious cycle in motion that gradually causes a neighbourhood to become more and more run-down and dangerous.

Say you’re smoking a cigarette on the side walk. You finish the cigarette. Where do you throw the stub? If you’re standing on a clean side walk with no signs of litter, it’s likely you’ll wait to throw the stub in the next trash can.

However, if the street is littered with cigarettes, you won’t make an effort to try to find a trash can. You’ll just throw it on the ground with all the others. Since it’s already littered, what difference would your one cigarette stub make.

What the Broken Windows Theory means is simple: if in a building a broken window is not fixed soon, immediately other windows will end up being destroyed by vandals. Why? Because the message which is being transmitted is: here nobody cares about this; this is abandoned.

Although though littering streets with cigarette stubs isn’t a criminal behaviour, the ethos is similar to breaking windows of abandoned cars and buildings. It sets a new standard where such activities are tolerated.

In 1993, a series of policies based on the Broken Windows Theory were enacted that emphasised addressing crimes that negatively affect quality of life. All kinds of petty crimes like subway fare evasion, public drinking, public urination, and graffiti were dealt with very seriously. According to a 2001 study of crime trends, rates of both petty and serious crime fell significantly after that. Furthermore, crime continued to decline for the following ten years.


Like neighbourhoods and societies, businesses, work cultures, and products can have broken windows too. When short-term solutions or quick and dirty fixes build up in your culture, these act like vandalism and neglect in a neighbourhood. A “We tolerate bullshit” norm is set and the vicious cycle slowly begins without us knowing.

If the design of a product is already ugly and hard to work with, adding one more quick and dirty feature without putting any thought in it feels like less of a big deal. You optimise for speed and efficiency over quality. And so without ever consciously making a decision to do so, you lower your standards even further.

This doesn’t only affect employees; it’s almost certainly affects you, the leader too. You’re becoming more willing to build up technical and business debt, and less likely to prioritise paying it off. You create a culture of ineptitude. You started off tolerating business hacks, broken codes, small technical incompetencies, and now you’ve got epidemic car theft and are on the path to gang warfare.

The solution to a product, business, or a culture in this situation is the same as for a neighbourhood. You take a break and fix the windows that are already broken. You also have to make it a point that you don’t let any broken windows go unprepared in the future. If you yourself let your business or product have broken windows, don’t expect others not to throw stones at it.

Люди склонны копировать действия друг друга — и, к сожалению, это касается не только хорошего поведения, но и плохого. На этом явлении основана теория разбитых окон. Изначально она объясняла влияние мелких правонарушений на общий уровень преступности, но ее можно применять и в повседневной жизни, и в бизнесе — например в управлении командой. Рассказываем, в чем суть теории и чем она полезна.

В чем заключается теория разбитых окон

Теорию предложили американские социологи Джеймс Уилсон и Джордж Келлинг. В 1982 году они опубликовали в журнале «The Atlantic Monthly» статью «Разбитые окна», где описали, как, по их мнению, игнорирование мелких правонарушений влияет на уровень преступности в целом:

«Социальные психологи и сотрудники полиции склонны полагать, что, если в здании разбито окно и его не ремонтируют, вскоре будут разбиты и остальные окна. Это верно и для благополучных, и для неблагополучных районов».

В подтверждение этой мысли Уилсон и Келлинг приводят эксперимент, который провел психолог Филип Зимбардо в 1969 году. Он припарковал два автомобиля без номерных знаков и с поднятыми капотами — один в Бронксе, неблагополучном районе Нью-Йорка, второй в более спокойном Пало-Альто. Буквально через десять минут после того, как Зимбардо оставил машину в Бронксе, местные жители начали забирать из нее все, что имело какую-то ценность, а после разбили окна и порвали обивку. В Пало-Альто машина простояла нетронутой больше недели. Затем Зимбардо разбил ее часть кувалдой — и вскоре к нему присоединились прохожие. За несколько часов машину просто уничтожили.

Таким образом, теория разбитых окон предполагает: чем меньше внимания общество обращает на мелкие преступления, тем больше их становится. Люди совершают их, исходя из логики «Если другим можно, то почему мне нельзя?» Постепенно планка допустимого понижается, и преступления становятся более серьезными.

Примеры и критика

Самый известный пример практического использования теории разбитых окон связан с Уильямом Браттоном. В 1990–1992 годах он был начальником транспортной полиции Нью-Йорка. По его поручению офицеры в штатском отлавливали в метро «зайцев», и в результате других преступлений в метро стало заметно меньше. В 1994 году Браттон стал комиссаром полиции и разработал инициативу по улучшению жизни города. Он предложил сосредоточиться на борьбе с пьянством в общественных местах, попрошайничеством, хулиганством и другими подобными правонарушениями. К 1996 году, когда Браттон ушел в отставку, количество убийств в Нью-Йорке сократилось вдвое, а количество уголовных преступлений — на 40%.

Другой пример — «Движение за красивые окна» («Beautiful Windows Movemen»), которое организовало правительство округа Адачи в Токио. Здесь был самый высокий уровень преступности в городе. Власти сосредоточились на 2 аспектах:

  • предотвращение мелких преступлений;

  • облагораживание округа с помощью волонтеров из числа местных жителей.

Уже в 2010 году Адачи перестал быть самым неблагополучным округом Токио, а к 2014 году оказался на 6 месте по числу совершаемых преступлений. К 2019 году количество преступлений в Адачи снизилось на 62 процентных пункта.

Несмотря на столь впечатляющие результаты, теория разбитых окон часто подвергается критике. Как правило, аргументы против следующие:

  • теория предлагает бороться с мелкими правонарушениями, но не с их причинами;

  • многие из таких правонарушений, например безбилетный проезд в метро, происходят из-за бедности населения — а штрафы только ее усугубляют;

  • успехи в борьбе с преступностью могут быть связаны не с реализацией теории разбитых окон, а с другими факторами — например экономическим ростом;

  • такая политика позволяет оправдать любые, даже ненужные правила, увеличивает нагрузку на полицейских и расходы на поддержание порядка, а также создает условия для дискриминации уязвимых групп населения.

Теория разбитых окон в менеджменте и повседневной жизни

Хотя изначально это криминологическая теория, ее можно применять и в других сферах — например, для саморазвития или при управлении командой. Главное — соблюдать баланс и не воспринимать идею буквально. Делимся рекомендациями, которые помогут извлечь из нее пользу.

Как применять теорию в повседневной жизни

Оценивайте свой круг общения

Теория разбитых окон показывает, как окружающая среда может повлиять на действия человека. Это касается и круга общения. Например, если все друзья занимаются спортом и следят за здоровьем, рано или поздно и вы, скорее всего, к ним присоединитесь — чужой пример заразителен. Правда, это касается и плохих примеров тоже. Поэтому, если вы стремитесь к саморазвитию или хотите достичь конкретных целей, ищите людей, которые разделяют ваши ценности — так вам будет намного легче.

Поддерживайте порядок дома

Мы все знаем, как иногда хочется прийти с работы и просто кинуть одежду на диван, а не убрать шкаф. Или помыть посуду когда-нибудь потом. И это нормально — все имеют право на отдых. Главное, чтобы таких мелких «поблажек» не стало слишком много — иначе в какой-то момент вы обнаружите дома жуткий беспорядок. Поэтому старайтесь следовать теории разбитых окон и не пускать мелкие бытовые дела на самотек.

Работайте над отношениями

В любых отношениях, и дружеских, и романтических, и родственных всегда есть мелочи, которыми на первый взгляд можно пренебречь. Например, кто-то иногда нарушает договоренности или уделяет мало внимания — ведь второй человек поймет и простит. Или у обеих сторон копятся мелкие обиды, которые вроде и обсуждать-то неловко — но осадочек, как говорится, есть. Постепенно все это может привести к более серьезным проблемам. Так что не упускайте из виду ваши «разбитые окна».

Дисциплинируйте себя

Чем бы вы ни занимались, успех во многом зависит от дисциплины — особенно если речь о карьере или саморазвитии. Например, при изучении языков важно регулярно повторять материал, практиковаться в говорении и письме, посещать занятия. Конечно, от пары пропусков ничего не будет — но они вполне могут незаметно перерасти в систему. Поэтому, принимая решение отказаться от какой-то задачи, подумайте, не станет ли это тем самым «разбитым окном».

Разрешайте себе ошибаться

Последний, но, пожалуй, самый важный пункт. В каких бы вопросах вы ни ориентировались на теорию разбитых окон, не пытайтесь быть идеальными в каждой мелочи. Ведь перфекционизм, как известно, до добра не доводит. Вы можете не помыть посуду, пропустить тренировку или забыть о годовщине. В этом нет ничего страшного; главное — не превращать такие вещи в систему.

Как применять теорию в управлении командой

Не следите за каждым шагом подчиненных

Внимание к мелочам не означает, что нужно срочно увлечься микроменеджментом. Это непродуктивно с точки зрения процессов и может повысить уровень тревожности. Доверяйте своим сотрудникам и сосредоточьтесь на условиях, которые помогут им выполнять задачи качественно.

Создавайте комфортную рабочую среду

У любой команды бывают сложные периоды — переработки, сильный стресс, неопределенность и так далее. Важно следить за тем, чтобы это не стало нормой, особенно если трудная ситуация длится долго, и не привело к выгоранию сотрудников. Давайте людям возможность отдыхать, не относитесь к лишней нагрузке и стрессу как к мелочи — иначе в какой-то момент они станут большой проблемой.

Следите за соблюдением регламентов

Пожалуй, это самый яркий пример теории разбитых окон в управлении. Если в команде приняты определенные правила, их должны соблюдать все — неважно, речь о рабочих процессах или, например, о запрете обсуждать размер зарплаты. Даже если нарушитель будет только один и остальные не последуют его примеру, атмосфера в команде все равно станет более напряженной. При этом важно, чтобы сотрудники могли участвовать в разработке и корректировке правил, понимали, почему они именно такие.

Не игнорируйте проблемы подчиненных

Если кто-то из команды просит помощи или сообщает о трудностях, не игнорируйте это, даже если очень заняты. Некоторые проблемы проще решить на ранних этапах — например, лучше дать хорошему сотруднику пару отгулов, чем потерять его из-за выгорания. Кроме того, если люди решат, что вы как руководитель не готовы разбираться с проблемами, они перестанут о них рассказывать — и вы начнете упускать важную информацию.

Меняйте мелочи, чтобы изменить все

Подумайте, что мешает вашей команде быть еще лучше и продуктивнее. Возможно, дело в регламентах или методиках, которые можно быстро скорректировать. Или стоит изменить график — например, начинать рабочий день на час раньше, если сотрудники находятся в разных часовых поясах. Или есть еще какие-то мелочи, на которые вы не привыкли обращать внимание. Попросите совета у команды, других руководителей, коллег из смежных отделов. Так теория начнет работать наоборот: от разбитых окон — к отремонтированному зданию.

The broken windows theory states that visible signs of crime in urban areas lead to further crime. The theory is often associated with the 2000 case of Illinois v. Wardlow, in which the U.S. Supreme Court confirmed that the police, based on the legal doctrine of probable cause, have the authority to detain and physically search, or “stop-and-frisk,” people in crime-prone neighborhoods who appear to be behaving suspiciously.

Key Takeaways: Broken Windows Theory

  • The broken windows theory of criminology holds that visible signs of crime in densely-populated, lower-income urban areas will encourage additional criminal activity.
  • Broken windows neighborhood policing tactics employ heightened enforcement of relatively minor “quality of life” crimes like loitering, public drinking, and graffiti.
  • The theory has been criticized for encouraging discriminatory police practices, such as unequal enforcement based on racial profiling.

Broken Windows Theory Definition

In the field of criminology, the broken windows theory holds that lingering visible evidence of crime, anti-social behavior, and civil unrest in densely populated urban areas suggests a lack of active local law enforcement and encourages people to commit further, even more serious crimes.

The theory was first suggested in 1982 by social scientist, George L. Kelling in his article, “Broken Windows: The police and neighborhood safety” published in The Atlantic. Kelling explained the theory as follows:

“Consider a building with a few broken windows. If the windows are not repaired, the tendency is for vandals to break a few more windows. Eventually, they may even break into the building, and if it’s unoccupied, perhaps become squatters or light fires inside.

“Or consider a pavement. Some litter accumulates. Soon, more litter accumulates. Eventually, people even start leaving bags of refuse from take-out restaurants there or even break into cars.”

Kelling based his theory on the results of an experiment conducted by Stanford psychologist Philip Zimbardo in 1969. In his experiment, Zimbardo parked an apparently disabled and abandoned car in a low-income area of the Bronx, New York City, and a similar car in an affluent Palo Alto, California neighborhood. Within 24 hours, everything of value had been stolen from the car in the Bronx. Within a few days, vandals had smashed the car’s windows and ripped out the upholstery. At the same time, the car abandoned in Palo Alto remained untouched for over a week, until Zimbardo himself smashed it with a sledgehammer. Soon, other people Zimbardo described as mostly well dressed, “clean-cut” Caucasians joined in the vandalism. Zimbardo concluded that in high-crime areas like the Bronx, where such abandoned property is commonplace, vandalism and theft occur far faster as the community takes such acts for granted. However, similar crimes can occur in any community when the people’s mutual regard for proper civil behavior is lowered by actions that suggest a general lack of concern.

Kelling concluded that by selectively targeting minor crimes like vandalism, public intoxication, and loitering, police can establish an atmosphere of civil order and lawfulness, thus helping to prevent more serious crimes.

Broken Windows Policing

In1993, New York City Mayor Rudy Giuliani and police commissioner William Bratton cited Kelling and his broken windows theory as a basis for implementing a new “tough-stance” policy aggressively addressing relatively minor crimes seen as negatively affecting the quality of life in the inner-city.

Stop and Frisk March — Tens of thousands of New Yorkers participated in a silent march to protest NYPD racial profiling, including the Stop and Frisk program which dissproportionally tarkets young men of color as well as the spying on Muslims as was recently reveiled in news reports. Sunday, June 17, 2012.
Corbis via Getty Images / Getty Images

Bratton directed NYPD to step up enforcement of laws against crimes like public drinking, public urination, and graffiti. He also cracked down on so-called “squeegee men,” vagrants who aggressively demand payment at traffic stops for unsolicited car window washings. Reviving a Prohibition-era city ban on dancing in unlicensed establishments, police controversially shuttered many of the city’s night clubs with records of public disturbances.

While studies of New York’s crime statistics conducted between 2001 and 2017 suggested that enforcement policies based on the broken windows theory were effective in reducing rates of both minor and serious crimes, other factors may have also contributed to the result. For example, New York’s crime decrease may have simply been part of a nationwide trend that saw other major cities with different policing practices experience similar decreases over the period. In addition, New York City’s 39% drop in the unemployment rate could have contributed to the reduction in crime.

In 2005, police in the Boston suburb of Lowell, Massachusetts, identified 34 “crime hot spots” fitting the broken windows theory profile. In 17 of the spots, police made more misdemeanor arrests, while other city authorities cleared trash, fixed streetlights, and enforced building codes. In the other 17 spots, no changes in routine procedures were made. While the areas given special attention saw a 20% reduction in police calls, a study of the experiment concluded that simply cleaning up the physical environment had been more effective than an increase in misdemeanor arrests.

Today, however, five major U.S. cities—New York, Chicago, Los Angeles, Boston, and Denver—all acknowledge employing at least some neighborhood policing tactics based on Kelling’s broken windows theory. In all of these cities, police stress aggressive enforcement of minor misdemeanor laws.

Critics

Despite its popularity in major cities, police policy based on the broken windows theory is not without its critics, who question both its effectiveness and fairness of application.

Demonstraters storm the Macy’s on 34th Street protesting the Staten Island, New York grand jury’s decision not to indict a police officer involved in the chokehold death of Eric Garner in July on December 5, 2014 in New York City. The grand jury declined to indict New York City Police Officer Daniel Pantaleo in Garner’s death.
Andrew Burton / Getty Images

In 2005, University of Chicago Law School professor Bernard Harcourt published a study finding no evidence that broken windows policing actually reduces crime. “We don’t deny that the ‘broken windows’ idea seems compelling,” wrote Harcourt. “The problem is that it doesn’t seem to work as claimed in practice.”

Specifically, Harcourt contended that crime data from New York City’s 1990s application of broken windows policing had been misinterpreted. Though the NYPD had realized greatly reduced crime rates in the broken windows enforcement areas, the same areas had also been the areas worst affected by the crack-cocaine epidemic that caused citywide homicide rates to soar. “Everywhere crime skyrocketed as a result of crack, there were eventual declines once the crack epidemic ebbed,” Harcourt note. “This is true for police precincts in New York and for cities across the country.” In short, Harcourt contended that New York’s declines in crime during the 1990s were both predictable and would have happened with or without broken windows policing.

Harcourt concluded that for most cities, the costs of broken windows policing outweigh the benefits. “In our opinion, focusing on minor misdemeanors is a diversion of valuable police funding and time from what really seems to help—targeted police patrols against violence, gang activity and gun crimes in the highest-crime ‘hot spots.’”

Broken windows policing has also been criticized for its potential to encourage unequal, potentially discriminatory enforcement practices such as racial profiling, too often with disastrous results.

Arising from objections to practices like “Stop-and-Frisk,” critics point to the case of Eric Garner, an unarmed Black man killed by a New York City police officer in 2014. After observing Garner standing on a street corner in a high-crime area of Staten Island, police suspected him of selling “loosies,” untaxed cigarettes. When, according to the police report, Garner resisted arrest, an officer took him to the ground in a chock hold. An hour later, Garner died in the hospital of what the coroner determined to be homicide resulting from, “Compression of neck, compression of chest and prone positioning during physical restraint by police.” After a grand jury failed to indict the officer involved, anti-police protests broke out in several cities.

Since then, and due to the deaths of other unarmed Black men accused of minor crimes predominantly by white police officers, more sociologists and criminologists have questioned the effects of broken windows theory policing. Critics argue that it is racially discriminatory, as police statistically tend to view, and thus, target, non-whites as suspects in low-income, high-crime areas.

According to Paul Larkin, Senior Legal Research Fellow at the Heritage Foundation, established historic evidence shows that persons of color are more likely than whites to be detained, questioned, searched, and arrested by police. Larkin suggests that this happens more often in areas chosen for broken windows-based policing due to a combination of: the individual’s race, police officers being tempted to stop minority suspects because they statistically appear to commit more crimes, and the tacit approval of those practices by police officials.

Sources and Further Reference

  • Wilson, James Q; Kelling, George L (Mar 1982), “Broken Windows: The police and neighborhood safety.” The Atlantic.
  • Harcourt, Bernard E. “Broken Windows: New Evidence from New York City & a Five-City Social Experiment.” University of Chicago Law Review (June 2005).
  • Fagan, Jeffrey and Davies, Garth. “Street Stops and Broken Windows.” Fordham Urban Law Journal (2000).
  • Taibbi, Matt. “The Lessons of the Eric Garner Case.” Rolling Stone (November 2018).
  • Herbert, Steve; Brown, Elizabeth (September 2006). “Conceptions of Space and Crime in the Punitive Neoliberal City.” Antipode.
  • Larkin, Paul. “Flight, Race, and Terry Stops: Commonwealth v.Warren.” The Heritage Foundation.

broken windows theory, academic theory proposed by James Q. Wilson and George Kelling in 1982 that used broken windows as a metaphor for disorder within neighbourhoods. Their theory links disorder and incivility within a community to subsequent occurrences of serious crime.

Broken windows theory had an enormous impact on police policy throughout the 1990s and remained influential into the 21st century. Perhaps the most notable application of the theory was in New York City under the direction of Police Commissioner William Bratton. He and others were convinced that the aggressive order-maintenance practices of the New York City Police Department were responsible for the dramatic decrease in crime rates within the city during the 1990s. Bratton began translating the theory into practice as the chief of New York City’s transit police from 1990 to 1992. Squads of plainclothes officers were assigned to catch turnstile jumpers, and, as arrests for misdemeanours increased, subway crimes of all kinds decreased dramatically. In 1994, when he became New York City police commissioner, Bratton introduced his broken windows-based “quality of life initiative.” This initiative cracked down on panhandling, disorderly behaviour, public drinking, street prostitution, and unsolicited windshield washing or other such attempts to obtain cash from drivers stopped in traffic. When Bratton resigned in 1996, felonies were down almost 40 percent in New York, and the homicide rate had been halved.

The theory

Prior to the development and implementation of various incivility theories such as broken windows, law enforcement scholars and police tended to focus on serious crime; that is, the major concern was with crimes that were perceived to be the most serious and consequential for the victim, such as rape, robbery, and murder. Wilson and Kelling took a different view. They saw serious crime as the final result of a lengthier chain of events, theorizing that crime emanated from disorder and that if disorder were eliminated, then serious crimes would not occur.

Their theory further posits that the prevalence of disorder creates fear in the minds of citizens who are convinced that the area is unsafe. This withdrawal from the community weakens social controls that previously kept criminals in check. Once this process begins, it feeds itself. Disorder causes crime, and crime causes further disorder and crime.

Scholars generally define two different types of disorder. The first is physical disorder, typified by vacant buildings, broken windows, abandoned vehicles, and vacant lots filled with trash. The second type is social disorder, which is typified by aggressive panhandlers, noisy neighbours, and groups of youths congregating on street corners. The line between crime and disorder is often blurred, with some experts considering such acts as prostitution and drug dealing as disorder while many others classify them as crimes. While different, these two types of disorder are both thought to increase fear among citizens.

The obvious advantage of this theory over many of its criminological predecessors is that it enables initiatives within the realm of criminal justice policy to effect change, rather than relying on social policy. Earlier social disorganization theories and economic theories offered solutions that were costly and would take a long time to prove effective. Broken windows theory is seen by many as a way to effect change quickly and with minimal expense by merely altering the police crime-control strategy. It is far simpler to attack disorder than it is to attack such ominous social ills as poverty and inadequate education.

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The theory in practice

Although popular in both academic and law-enforcement circles, broken windows theory is not without its critics. One line of criticism is that there is little empirical evidence that disorder, when left unchallenged, causes crime. To validate the theory in its entirety, it must be shown that disorder causes fear, that fear causes a breakdown of social controls (sometimes referred to as community cohesion), and that this breakdown of social controls in turn causes crime. Finally, crime must be shown to increase levels of disorder.

The strongest empirical support for the broken windows theory came from the work of political scientist Wesley Skogan, who found that certain types of social and physical disorder were related to certain kinds of serious crime. However, Skogan prudently recommended caution in the interpretation of his results as proof of the validity of the broken windows theory. Even this qualified support has been questioned by some researchers. In a reanalysis of Skogan’s data, political theorist Bernard Harcourt found that the link between neighbourhood disorder and purse snatching, assault, rape, and burglary vanished when poverty, neighbourhood stability, and race were statistically controlled. Only the link between disorder and robbery remained. Harcourt also criticized the broken windows theory for fostering “zero-tolerance” policies that are prejudicial against the disadvantaged segments of society.

In his attempt to link serious crime with disorder, criminal justice scholar Ralph Taylor found that no distinct pattern of relationships between crime and disorder emerged. Rather, some specific disorderly acts were linked to some specific crimes. He concluded that attention to disorder in general might be an error and that, while loosely connected, specific acts may not reflect a general state of disorder. He suggested that specific problems would require specific solutions. This seemed to provide more support for problem-oriented policing strategies than it did for the broken windows theory.

In short, the validity of the broken windows theory is not known. It is safe to conclude that the theory does not explain everything and that, even if the theory is valid, companion theories are necessary to fully explain crime. Alternatively, a more complex model is needed to consider many more cogent factors. Almost every study of the topic has, however, validated the link between disorder and fear. There is also strong support for the belief that fear increases a person’s desire to abandon disorderly communities and move to environments that are more hospitable. This option is available to the middle class, who can afford to move, but not to the poor, who have fewer choices. If the middle class moves out and the poor stay, the neighbourhood will inevitably become economically disadvantaged. This suggests that the next wave of theorization about neighbourhood dynamics and crime may take an economic bent.

Adam J. McKee

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