Ошибка 0x8024200d при обновлении windows 10

In order to maintain a secure and stable Windows system, it’s essential to download and install the latest updates through the Windows Update Center – either automatically or manually. Going without these updates will mean known errors and identified security vulnerabilities will continue to exist on your system, unnecessarily exposing you to system issues and security risks. Although not self-inflicted, errors like 0x8024200d are just as critical because they prevent the update process and the problem can even persist after restarting the computer.

We show you what this update error is all about and which possible solutions are the most promising.

Contents

1. What is the 0x8024200d Error All About?
2. The Best Solutions for the Windows Error “0x8024200d”
   1. Solution 1: Deactivate Third-Party Security Software (Temporarily)
   2. Solution 2: Use the Windows Update Troubleshooter
   3. Solution 3: Temporarily Delete Windows Installation Files
   4. Solution 4: Restart the Update and Download Service
   5. Solution 5: Check System Files for Errors
   6. Solution 6: Clear and Expand the System Partition if Necessary
   7. Solution 7: Manually Download and Install the Windows Update

What is the 0x8024200d Error All About?

The Best Solutions for the Windows Error “0x8024200d”

Solution 1: Deactivate Third-Party Security Software (Temporarily)

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If you were able to identify an antivirus software, a malware scanner or a similar program as the cause of the problem, you have three different options:

1. Contact the manufacturer of the software and report this issue.
2. Uninstall the problematic application and replace it with a similar alternative.
3. Deactivate the security software whenever you receive error messages like “0x8024200d” when updating Windows (not recommended if Windows Defender and Firewall are also disabled).

Solution 2: Use the Windows Update Troubleshooter

Windows errors that start with the code “0x8024” can often be resolved using the Windows Update Troubleshooter. This is integrated as standard in Windows 10, as well as older versions like Windows 8, however, it can also be downloaded from the Microsoft Support Forum. It’s particularly advisable to download the troubleshooter if you haven’t been able to update Windows for a long time – and are therefore less likely to have the up-to-date version of the troubleshooter. Once it has been downloaded, launch the downloaded .diagcab file simply by double clicking, select “Windows Update” and click on “Next” to start the automatic troubleshooter.

For the integrated troubleshooter in Windows 10, the following steps are necessary:

1. Open the Start menu (Windows symbol) and open the Settings (cog symbol).
2. Click on “Update and Security”.
3. Switch to the “Troubleshooter” tab.
4. Click on the “Windows Update” entry and then on “Run troubleshooter”.

Solution 3: Temporarily Delete Windows Installation Files

Note

Windows provides the “Disk Cleanup” tool for this purpose; it can be started using the “Run” dialog. You can open it either via the button with the same name in the Start menu or using the key combination [Windows key] + [R]. As soon as you’ve opened the window, enter the following:

Click on “OK” one last time and then on “Delete files” to start the cleanup. After the tool has finished the process, you should then restart the system before trying to run the update again.

Solution 4: Restart the Update and Download Service

Tip

In this case, the solution involves ending these services, deleting the content of the directory Windows\SoftwareDistribution\Download and subsequently restarting both services. Begin by performing the following steps to stop the services:

1. Open the “Run” dialog via the Start menu or using the key combination [Windows key] + [R].
2. Enter “services.msc”.
3. Press “OK” to open the Services Manager.
4. Search for the entries “Windows Update” and “Background Intelligent Transfer Service” and press the “End the service” button for each of them.

Keep the Services Manager window open while deleting the content of the Update Download Directory. You can also open this via the “Run” dialog by entering the complete pathway there:

C:\Windows\SoftwareDistribution\Download

Delete all files and folders contained in this directory without deleting the download folder itself, and then restart the system.

Note

Now restart the two update services by clicking on “Start the service” for both entries:

Solution 5: Check System Files for Errors

If installing new updates produces the error code “0x8024200d”, this can also be due to damaged or missing system files. To check whether this is the case, you can use the System File Checker (SFC) integrated as standard. The tool can be launched via command line, provided you have administrator rights. It examines all protected system files, and also attempts to resolve any discovered issues. If the fix is unsuccessful, you’ll at least receive a detailed report in the CBS.log file found in the directory Windows\Logs\CBS.

To start the SFC, you need to run the command prompt as an administrator – otherwise the command won’t work even with the corresponding rights. You can start the command prompt as administrator by following these steps:

1. Open the Windows search function.
2. Enter the term “cmd”.
3. Right-click on the displayed entry “Command Prompt”.
4. Select the menu item “Run as administrator”.

Now enter the following command into the command line:

Press the [Enter] key to confirm the command and then wait until the system check has been fully completed. It can take a few minutes. Leave the command prompt window open during this time.

Solution 6: Clear and Expand the System Partition if Necessary

One possible cause for the 0x8024200d error is that the hard drive or partition that Windows is installed in does not have sufficient free space. You should first try to clear up any unnecessary files from the Windows drive if you haven’t already done so as part of Solution 3 (see above).

If there still isn’t enough storage space after cleaning up the disk, the alternative solution is to expand the size of the system partition. Windows offers an integrated tool called “Disk Management” for this purpose. It can be opened as follows and used to expand the partition:

1. Open the Windows Start menu and click on the entry “Computer Management” under “Windows Management Programs”.
2. Under the “Disk” section, look for “Disk Management” and select it to obtain a list of existing partitions.
3. Right-click on the system partition and then select the item “Expand volume”.

Note

Solution 7: Manually Download and Install the Windows Update

Tip

You can open the online catalog at any time using the browser of your choice. Simply click on the above link or type the URL “catalog.update.microsoft.com” into the address bar. Next, enter the ID into the catalog’s search bar and click “Search”:

Following a successful search, the web catalog lists the available versions of the searched update. Select the suitable version for your system – Windows (desktop) or Windows Server – and the underlying architecture – ARM64, x64 or x84. Afterwards, click on “Download” in the respective line and then on the link provided in order to start the download. If you’re unsure about what system architecture you have, you can find out using the command prompt. Simply enter the command “systeminfo” and look for the value in the “System Type” line:

After you’ve downloaded the respective update file (.msu), start the installation by double-clicking. Then follow the instructions given by the assistant to update your system properly, thereby also fixing the 0x8024200d issue.

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