Msteams exe bad image windows 11 как исправить ошибку

This error is usually caused by an incomplete update

by Vladimir Popescu

Being an artist his entire life while also playing handball at a professional level, Vladimir has also developed a passion for all things computer-related. With an innate fascination… read more

Updated on October 4, 2023

Windows 11 got everyone talking about its revamped user interface and features and Microsoft Teams certainly had some interesting updates lately.

However, several readers have reported an error titled msteams.exe – Bad Image that occurs when they try to run Microsoft Teams or click on the chart icon in the taskbar.

The whole error message reads:

C:\ProgramFiles\WindowsApps\MicrosoftTeams_21239.300.960.1678_x64_8wekyb3d8bbwe WebView2Loader.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc0000020

What causes the Microsoft Teams Bad Image error in Windows 11?

So, what exactly is the Bad Image error? Since Windows 8, Microsoft has configured every operating system to periodically check for available updates, download them and perform an installation of the update.

However, these updates sometimes come with bugs that usually cause applications to not work properly.

The Bad Image error occurs when the program you opened can’t be run due to files and libraries needed for the program to run and are corrupted during an update.

If you are experiencing this issue, then keep on reading because we have listed some solutions you can use to fix this Windows 11 Microsoft Teams error.

Also, we have a great guide on what to do if MS Teams is crashing on startup so check it out if you’re facing this problem.

Where is MSTeams EXE located?

The MS Teams.exe location is usually in a subfolder of the user’s profile folder: C:\Users\USERNAME\AppData\Local\Microsoft\Teams\current\

How do I fix MSTeams exe bad image?

1. Repair or reset Microsoft Teams

1. Hit the Windows button and select Settings.
2. Click on Apps from the left pane and choose Installed apps from the right menu.
3. Look for Microsoft Teams, click on its three-dot button and select Advanced options.
4. On the new page, scroll down and click on the Repair button. Check if Teams is working fine. If not, also click the Reset button below.

Now give it another try to that MS Teams.exe in Windows 11 and see if the issue has been repaired.

Corrupted or missing Windows 11 DLL files are frequently caused by unsuccessful updates of applications. When MSTeams app updates are installed, for example, DLL files are frequently replaced by newer ones.

This poses problems for the app that may still require the previous version to function. As a result, MSTeams crash, displaying errors and becoming unresponsive.

The easiest way to fix MSTeams.exe Bad Image Teams Error in Windows 11 is to use a third-party system repair tool.

The best part is that you won’t have to go seeking a needle in a haystack; all of this and more can be done with an automated solution. For MSTeams bad image issues, the Fortect diagnose and repair tool for Windows 11 will replace missing or damaged DLL files with fresh, clean, and up-to-date ones.

2. Uninstall and reinstall Microsoft Teams

1. Click on the Windows Start button and access Settings.
2. Select Apps from the left menu, then choose Installed apps from the right.
3. Scroll down until you see Microsoft Teams, click on the three-dot button from its right, and select Uninstall.
4. Once uninstalled, download and reinstall Microsoft Teams.

3. Create a new user account

1. Press the Start button and select Settings.
2. Click on Accounts, then choose Family & other users.
3. On the next page, click the Add account button under the Other users section.
4. On the window that appears, click on I don’t have this person’s sign-in information.
5. Provide username, password, and answer the security questions to complete the process.
6. Restart your PC.
7. After the reboot, sign in using the new account. The problem should be fixed.

4. Rename the Microsoft Teams folder

4.1 View the WindowsApps folder by displaying hidden folders

1. Press the Windows key + E to start File Explorer.
2. Click on the View tab, then check the Hidden items box to show all the hidden files and folders.

4.2 Change the Microsoft Teams folder access permissions

1. Press the Windows key + E to start File Explorer and navigate to the Program Files folder.
2. Locate the WindowsApps folder, right-click on it, and select Properties.
3. On the window that appears, select the Security tab.
4. Click the Advanced button.
5. On the window that appears, click on Change to change the owner of the folder.
6. In the Select User or Group window, click on Object Types.
7. On the window that appears, check the box for Users.
8. Click OK to close the window.
9. Now, enter your username or Administrators if you are logged in with an administrator account.
10. Click the OK button and exit.

4.3 Rename the Microsoft Teams folder

1. Get back to the WindowsApps folder and now, because it’s not hidden and you have the proper permissions, you can double click it to see its contents.
2. Scroll down until you see folders with names that start with MicrosoftTeams and rename them with the suffix .old.

Other readers suggest that you can also delete the Teams folders completely. However, in our solution, you will still have the data that you will be able to use.

Read more about this topic

• Fix: Error status 0xc000012f (Bad image) on Windows 10/11
• Teams Machine Wide-Installer: What is it & How to Set it Up
• Teams will let customers use AI to generate custom backgrounds
• Teams 2.0 is here on Windows: A complete guide on the new Teams

Why are there 2 Microsoft Teams Windows 11?

If you have updated from Windows 10 to Windows 11 and you had the Microsoft Teams app installed, you will see that you have two of them.

That is because Windows 11 comes with the Microsoft Teams for Personal Use preinstalled.

However, you will also have Microsoft Teams for Work and School which you probably installed on Windows 10.

That’s why, when you search for Microsoft Teams, you will find both apps. Luckily, as you can se in the image above, they have different icons so you can easily identify them.

How to check for updates in Microsoft Teams?

You should know that Microsoft Teams updates automatically. However, you can also do a manual check and also see the version number if you’re interested.

It’s pretty simple but here’s a small step-by-step guide to help you:

1. Open Microsoft Teams, click on the three-dots button near the image of your account, and select Settings.
2. Now, click on About Teams.
3. At this point, Teams will do an automatic check for updates and it will display the latest version number.

As stated earlier, the Bad Image error is mainly caused by an installed update that had corrupted files. It is a common error that applies to many windows applications, Microsoft Teams is just one of them.

The solutions listed above should help you solve the inconvenience while waiting for Microsoft to release a permanent fix.

Nonetheless, if you are experiencing problems after trying them out, your best bet is to update your Windows software.

Unfortunately, the app has other issues also. For instance, we have solutions if you can’t download files in Teams. Keep this guide handy if you run into that problem.

Feel free to use the comments to let us know if our solutions helped you, or if you have another tip that you would like us to add to the list above.

На чтение 3 мин Просмотров 3.4к. Опубликовано 02.09.2022

Иногда пользователи получают сообщение на экране ноутбука или своего компьютера об ошибке с надписью “msteams.exe — Bad image” и указанием на один из файлов: zlib1.dll, WebView2Loader.dll, VCRUNTIME140.dll или VCRUNTIME140_1.dll. Ниже мы расскажем, как исправить данную ошибку почему она появляется.

Удаление Microsoft Teams

Msteams.exe — это приложение Microsoft Teams, которое находится в автозапуске Windows 11 по умолчанию. Если ошибка возникает после входа в систему и вы не используете приложение, наиболее верным станет его удаление.

Для удаления Microsoft Teams из автозапуска достаточно выполнить следующие действия:

1. Кликните правой кнопкой мышки на кнопке «Пуск», выберите «Диспетчер задач» и, если он появится в компактном виде, нажмите «Подробности» в нижней части открывшегося окна.
2. Перейдите на вкладку «Автозапуск».
3. Выберите «Microsoft Teams» и нажмите кнопку «Отключить».
4. Далее закройте диспетчер задач, при следующем перезапуске Windows 11 приложение не запустится и сообщение об ошибке msteams.exe — Bad image не появится.

Исправьте ошибку без удаления Microsoft Teams

Обычно msteams.exe Bad image «Program not designed to run on Windows or contains an error» состояние ошибки 0xc0000020 вызвано одним из:

• Поврежденные файлы приложения или его регистрация в системе.
• Изменив права доступа пользователя к папке WindowsApps, которая находится по пути

C:\ProgramFiles\WindowsApps\microsoftteams_22082.402.1279.2578_x64_8wekyb3d8bbwe

• У нас есть файлы zlib1.dll, WebView2Loader.dll, VCRUNTIME140.dll или VCRUNTIME140_1.dll, на которые ссылается ошибка.

В первом случае можно использовать простые решения, первым из которых является перезагрузка приложения:

1. Откройте «Настройки» — «Приложения».
2. Зайдите в раздел “Приложения и функции”, далее откройте в списке Microsoft Teams, кликните на три точки справа и выберите “Дополнительные параметры”.
3. Нажмите на «Ремонт», а если это не исправит ошибку, используйте «Сброс» в расширенных параметрах, чтобы сбросить приложение.

Второй вариант — переустановить приложение:

1. Удалите Microsoft Teams, используя инструкции выше, сторонние деинсталляторы или нажав «Удалить» в меню «Приложения и функции». — «Microsoft Teams».
2. В Интернете вы можете встретить совет сделать еще один шаг: получить необходимые разрешения и переименовать или удалить папку. C:\ProgramFiles\WindowsApps\microsoftteams_22082.402.1279.2578_x64_8wekyb3d8bbwe
3. Установите приложение Teams, загрузив его с официального сайта.

Также исправить ошибку поможет проверка и восстановление целостности системных файлов Windows 11.

Если вы изменили разрешения и права на папку WindowsApps, исправить ситуацию может быть сложнее. Нужно использовать точку восстановления системы на дату, когда ошибка не наблюдалась. В случае отсутствия точек восстановления, рекомендуем попробовать восстановить владельца и разрешения папки.

Если ошибка msteams.exe Bad image все еще появляется, проверьте другой метод: сделайте нового пользователя Виндовс 11, войдите в созданную учетную запись и проверьте, запущена ли там Microsoft Teams. Если в новом профиле проблем нет, причиной могут быть ошибки в вашем пользовательском профиле, но какие именно, к сожалению, уже невозможно угадать.

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Штатное приложение Microsoft Teams, предназначенное для организации совместной работы, не пользуется широкой популярностью, однако может доставить хлопот, выдавая ошибку «msteams.exe Bad image» при запуске Windows 11. В описании ошибки обычно указывается, что данная «программа не предназначена для выполнения в Windows или содержит ошибку», при этом система ссылается на один из файлов библиотек Microsoft Teams, расположенных в папке приложения.

Это могут быть файлы VCRUNTIME140.dll, zlib1.dll либо WebView2Loader.dll.

В большинстве случаев ошибка вызывается повреждением исполняемых или конфигурационных файлов приложения либо же изменением права доступа к каталогу программы.

Что касается появления ошибки именно при загрузке Windows, это указывает не на наличие проблем в самой системе, как это может показаться на первый взгляд, а на запись Microsoft Teams в автозагрузке Windows. Решение проблемы может быть двояким и каким путем следовать, зависит от того, пользуетесь ли вы этим приложением или нет.

Если нет, достаточно убрать его из автозагрузки.

Откройте Диспетчер задач, переключитесь в раздел «Автозагрузка приложений», найдите приложение Microsoft Teams, выделите его и нажмите кнопку «Отключить».

А еще вы можете полностью удалить эту программу безо всякого ущерба для Windows 11 средствами самой системы или с помощью стороннего деинсталлятора.

Если вы пользуетесь Microsoft Teams

Если программа вам нужна, сбросьте ее.

Откройте приложение «Параметры», перейдите в раздел «Приложения» → «Установленные приложения», найдите в списке Microsoft Teams, откройте его дополнительные параметры.

И нажмите кнопку «Исправить» или «Сбросить».

Первый вариант более мягкий, сначала попробуйте его, а если это не поможет, переходите ко второму.

Если и это не даст результата, переустановите программу.

Скачать и установить Microsoft Teams можно из Магазина Windows.

Дополнительно можно проверить наличие соответствующих прав доступа к папке приложения:

%programfiles%\WindowsApps\microsoftteams_номер_версии_x64_8wekyb3d8bbwe

По умолчанию владельцем этого каталога является СИСТЕМА или TrustedInstaller, и именно так должно быть.

Попробовать получить на нее полные права доступа с помощью утилиты TakeOwnershipEx можно, но с известной долей осторожности, поскольку понижение прав в системной папке programfiles снижает общий уровень безопасности системы.

Кстати, владельцем скрытой папки WindowsApps также является СИСТЕМА, поэтому сначала вам придется получить права доступа на нее.

Some Windows 11/10 PC users that have successfully upgraded their device are experiencing quite a number of Windows 11 issues. Some are reporting the issue whereby when opening Microsoft Teams or clicking the Chat icon on the taskbar, they receive the msteams.exe – Bad Image Error status 0xc0000020. If you’re affected by a similar issue, this post will help you fix the error.

When you encounter this issue, you’ll receive the following full error message;

msteams.exe – Bad Image

C:\Program Files\WindowsApps\MicrosoftTeams_21239.300.960.1678_x64_8wekyb3d8bbwe WebView2Loader.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc0000020.

What is Bad image error?

Essentially, Bad Image error that occurs on your Windows 11/10 PC, is when Windows cannot run the programs you tried running on your device. This error appears mainly if the File is either not designed to run on Windows or it contains an error due to the files and libraries needed to run the program being corrupted due to an update.

If you’re faced with this issue, you can try our recommended solutions below in no particular order and see if that helps to fix this msteams.exe – Bad Image error 0xc0000020 that has occurred on your Windows 11 or Windows 10 device.

1. Run SFC and DiSM scan
2. Reset Taskbar Chat
3. Reset Microsoft Teams
4. Rename Microsoft Teams folder
5. Uninstall and Reinstall Microsoft Teams
6. Create new User Account
7. Perform System Restore
8. Reset Windows 11

Let’s take a look at the description of the process involved concerning each of the listed solutions.

Before you try the solutions below, check for updates and install any available bits on your Windows 11 device and see if the error reappears when you launch the Chat application.

1] Run SFC and DiSM scan

This could be a case of system file corruption. So, your first line of action in troubleshooting and fixing the error msteams.exe – Bad Image error status 0xc0000020 that has occurred on your Windows 11 device is to run SFC scan and DISM scan by following the instructions in this post Windows 11 Taskbar not working.

Related post: Bad Image, Error Status 0xc0000020 error for Outlook.

2] Reset Taskbar Chat

Since the error in view also occurs when you click the Chat icon on the taskbar, instead of opening the Chatbox showing Meet and Chat buttons, you can reset the Taskbar Chat to default settings and see if that helps. Otherwise, try the next solution.

Read: Fix Bdeunlock.exe Bad image Error.

3] Reset Microsoft Teams

In Windows 11/10, if you are having issues with Microsoft apps installed on your device, you can reset or repair the app.

Try the next solution if this didn’t work for you.

Read: Fix Bad Image Error 0xc0000428.

4] Rename Microsoft Teams folder

This solution requires you to rename the Microsoft Teams folder in the WindowsApps folder on your Windows 11 computer.

Do the following:

• Press Windows key + E to open File Explorer.
• Next, show hidden files/folder.
• Now, navigate to the directory path below:

C:\Program Files\WindowsApps

Note: You may get the following pop-up message when you try to open the WindowsApps folder:

You have been denied permission to access this folder. To gain access to this folder you will need to use the security tab.

If you receive this prompt, simply Take Ownership of the folder and continue.

• Once you have taken ownership of the WindowsApps folder, open the folder.
• In the open folder, look for the following folder:

MicrosoftTeams_21239.300.960.1678_x64__8wekyb3d8bbwe and MicrosoftTeams_21239.300.960.1678_x64__8wekyb3d8bbwe

• Once found, rename the folders by adding .old at the end of the folder name.
• Exit File Explorer.
• Restart PC

On boot, check if the issue is resolved. If not, try the next solution.

5] Uninstall and Reinstall Microsoft Teams

This solution requires you to completely uninstall Microsoft Teams from your Windows 11 PC, and afterwards, reinstall the app.

6] Create new User Account

The error in view might also occur due to user account issues on your Windows 11 device. In this case, you can create a new user account, then log into the account and see if the error reappears when you try to launch Microsoft Teams or click the Chat icon on the taskbar.

If the new user account solves the issue, you can move your files/data to the new account from the old account.

Try the next solution if the error still occurs within the new user account.

7] Perform System Restore

If you were not having issues with Microsoft Teams or Chat, but out of the blue the error started, you can perform System Restore and select a restore point prior to when the error started to occur on your device.

8] Reset Windows 11

If at this point, the error is still not fixed, it’s likely due to severe system corruption. In this case, you can reset Windows 11 to resolve the issue.

Related post: OUTLOOK.EXE – Bad Image, Error Status 0xc0000020.

How do I fix error 0xc0000020 in Windows 11?

If you get error code 0xc0000020 in Windows 11 while running a program, it implies that you are trying to run an incompatible application. It mainly arises when you try to run an incompatible 32-bit app on a 64-bit machine. The simple solution to fix this error is to download the compatible version and install it.

How do I fix Teams.exe bad image in Windows 11?

The easiest way to fix Teams.exe bad image error in Windows 11 or Windows 10 is to uninstall the app and reinstall it. However, if you get this problem frequently, you can try running the app in Safe Mode and check if it does the same thing or not. If yes, you need to download the latest version of Microsoft Teams from the official website only and install the app accordingly.

Hope this helps!