I’m facing a really wierd situation. Let me explain what happened. I recently took an old laptop in my possession .
It has an Nvidia 520M and an Intel Graphics HD 3000 gpus.
At first i tried to install windows 10. After leaving it overnight to install i woke up to a black flicker desktop. It seemed odd. I reinstalled the windows since it was a part of the installation?
After that i reinstalled it all went smooth, until it got to desktop . Suddenly resolution changed and monitor gone black. I restarted the computer same black screen no mouse. I put it to sleep, by pressing once the power button, and woke it up. And tadaaa it worked. So i thought it was just an issue recovering gpu. So i restarted it same issue. .
So i thought lets disable the Intel graphics , i did, resolution became small, i tried to adjust it, but it didn’t detect any graphics card. (Drivers installed last version from nvidia, and control panel was opening)
i thought ok lets restart, and it started with the low resolution, but it was unable to render start menu and other popups. So i reenabled intel graphics screen gone dark, sleep — wake up working again… I tried to install different drivers than the latest of the intel graphics no luck at all.
And i don’t know what to do.
Any ideas?
Update to this issue.
It seems this only occurs after restarting the computer and not after shutdown.
When i’m shutting down the computer and starting it. It loads fine. When i restart it it required the Hibernation / Wake up thing.
Черный экран после установки видеодрайвера ноутбук
Комментарии
18
Похоже хана ВК, скорей всего 520 умерла, сгорела или отвал видеочипа. Встроенка вряд ли умерла. Есть сборки чистые, которые не ставят драйвера сами, попробуйте такую поставить и отключить 520 в диспетчере. Или в безопасном режиме загрузиться и отключить ее
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И такое тоже возможно. Пока дрова не встали работает, как только дрова накатили потухло. Чудес то не бывает.
Расскажите предысторию. Сколько времени у вас ноутбук? Как он работал раньше?
Если вы его только что купили, то есть сильное подозрение, что у него аппаратные проблемы.
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На внешнем мониторе работает.
Добавлено через 3 часа 9 минут
Сообщение от ShOkOLaD
Отключен, и в BIOS тоже и включал и отключал FastBoot.
Немного уточню:
Загружается BIOS, начинается загрузка винды (голубая плитка), потом дисплей становится чёрным (подсветка не гаснет)
А на внешнем всё хорошо.
Добавлено через 3 часа 3 минуты
Поигрался немного с внешним монитором и заметил кое-что.
В диспетчере устройств (если включить «отображать скрытые устройства») во вкладке мониторы полно неактивных мониторов, 3 штуки универсальных PnP и один универсальный не PnP, все снёс, оставил только внешний и ноутовский (кстати ноутовский был почему-то неактивен)
Перезагрузился, опять тоже самое (только внешний работает) зашёл в диспетчер устройств ноутовский неактивен. Погрузил ноут в сон, потом разбудил…оба монитора активны. Далее я удалил драйвер универсальный PnP внешнего монитора, во вкладке мониторы остался только PnP ноута, отключил VGA, перезагрузился. И опять после начала загрузки винды чёрный экран, но подсветка горит.
То есть проблема-то не видеодрайвере.
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Hi Evan,
I realize that you get a black screen after restarting computer. I will try to help you with this issue.
Please answer these questions to get more clarity on this issue:
- What is the make and model of the PC?
- Does the issue reoccur if you remove the Intel HD 3000 graphics card?
Suggest you to follow all the steps from this article to check if that helps.
Troubleshoot black screen problems: https://support.microsoft.com/en-us/help/14106/windows-10-troubleshoot-black-screen-problems
Keep us informed to help you further.
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